Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleConor Hayes was proactive and highly professional. I would have no doubt's in recommending these agents.
Dear Masan. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team
4/5
GoogleWe bought our new property and let our old through Dexters Kingston. Overall a pleasant experience and we got the end result that we wanted. The purchase was straightforward and we also recommend their broker. The only reason I cannot give 5 stars was due to the letting of our old property not being as smooth as it could have been due to information not being communicated in a timely manner.
Dear Emira, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI've had an amazing experience with Dexters. Charlotte is our contact and she has always been incredibly helpful and responsive on every occasion.
Dear Irisi, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAmelia has been very helpful through the whole process and has made it very easy and stress free finding our new home!
Dear Emily, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHannah was professional and positive. We would recommend selling or buying through Dexters Kingston. She is a asset to the company.
Dear Emily, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Upon Thames Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleMy experience with Dexters was overwhelmingly positive. Taylor McNeil was fantastic to work with. His diligence and commitment in helping me find a new home were of the highest standard and I would highly recommend him.
Dear Kevin, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters have been renting out my flat for the past 20+ yrs. Always received excellent service throughout the years from all the staff. Special shout out for Sonia De Abreu who has extremely responsive in managing queries and ensuring I am maximising my rental income.
Dear Daljit, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleAmelia from Dexter’s, was very helpful. She would have very fast response times to any questions and queries we would have and would do her upmost to help us with whatever it was. Also very supportive and guided us well as it was our first time renting out a property.
Dear Harry, Thank you for taking the time to leave a wonderful 4 star Google review. Amelia will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters was great helping me look for a flat, our rep Joey Syrett could not have been more professional and made the whole process so easy, if your going dexters go with Joey!
Dear Robert, We really appreciate you taking the time to leave such lovely comments about Joey. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters were very good in identifying the right tenants for me within a very short timeline. The entire process was managed efficiently by them and the team have been highly responsive to my requests. It was a pleasure to work with Sonia De … More
Dear Avishkar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThank you Dexter’s sales team for your help finding our dream home in Kingston. No stress no hustle, good customer service, great experience!
Dear Gunda, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleOur Lettings consultant Alex Fraser couldn’t be more helpful finding us a new home. Highly recommended Thank you
Dear Martina, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleKelsey helped us a lot while renting the house. Thank you very much for always being reachable and supporting us 🙏 …
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleI had the pleasure of working with Isabella while looking around the apartments, she was very helpful and understanding of my situation.
Dear Blake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDexters have been excellent. They found buyers at pace and have kept track and supported through some tricky twists and turns. I have found the sales team responsive, supportive and polite at all times. Thank you!
Dear Justine, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team.
5/5
GoogleI spoke with Bella Briley on the phone who helped me with property searching. She was very friendly and gave me some great advice.
Dear Lucie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleAmazing service from this branch. Harvey Barton has gone above and beyond for the search of my perfect property. Thank you so much for your patience. Pui.
Dear Pui, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe have been selling our flat in Kingston and encounter numerous problems with the management company, taking an inordinate amount of time dealing with our buyers queries. David Fisher at Dexters did an exemplary job in keeping our buyers informed and it was due to him the sale did not collapse.
Dear Richard, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex understands my requirements in looking for rental property, and has been very helpful and patience showing me various options. He is very professional yet cheerful and relaxed👍🏻 …
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI have to give it to Amelia for the wonderful help and aid she provided in getting us the apartment. The entire procedure was very well taken care of and smooth. I truly recommend everyone to try Dexter's and if u guys get Amelia then take a seat and relax.
Dear Ruben, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBig thanks to Frankie Donald who went the extra mile when helping with my property search! Would recommend!
Dear Peter, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleA large number of properties available for letting and great customer service with efficient and realiable responses from the team. If I have any doubt or require any assistance all I have to do is to give a call to the office and Ben will be available to listen what I need and promptly provide best answer or support for each question.
Dear Francisco, Thank you for your review, and mentioning your experience with Ben in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleMy partner and I have used Dexters to let our new home. The team has been brilliant and on point with everything. The process was straightforward and fast. Very happy with everything.
Dear Roxana-Nicoleta, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexter has made a great impression on us and Anthony Bell has given us a lot of useful and insightful details around the housing market and our property. We are filled with confidence that the agency is a great partner to help us with our future plans.
Dear Tami, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
