Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoshua Evans from Dexters has been consistently responsive and helpful with our house search. We greatly appreciate his patience and professionalism. His courteous approach makes the (generally nerve-wracking) process much easier.
Naomi · 4 August 2024
Agent replied · 25 August 2024
Dear Naomi, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleWe had a very poor experience with Dexters. We decided to change agents after the exclusive agency period ended as they had not found a tenant and were telling us we needed to significantly lower the asking price. When we told them we … More
Daniel · 23 October 2023
Agent replied · 28 October 2023
Dear Daniel, I am sorry to read your 1* review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat communication and great service from start to completion. Highly recommend for a professional service and seamless sale. Thanks to Chelsea, Nina and John
Chantal · 1 November 2019
Agent replied
Dear Chantal, I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service by Sonia and her team from finding a tenant in super quick time to looking after the whole process through to check in. Many thanks!
Beechfield · 10 December 2017
Agent replied
Thanks for your review and its brilliant to see we have achieved another 5 star rating. Sonia and the team will be so pleased to read your comments. Feedback is really appreciated in recognition of a job well done, so thanks for taking the time to post this. Kind regards, Sam Farnan, Customer Relations Team.
★★★★★ 5/5
GoogleI've dealt with Sonia De Abreau who has been personable and efficient. I am happy with the services offered by the Kingston office and particularly with Sonia.
Pallu · 10 December 2017
Agent replied
Dear Pallu, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI have been a landlord of Dexters Kingston for a number of years and Jordan and the team never cease to impress! Keep up the excellent work
Tom · 10 December 2017
Agent replied
Dear Tom, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleProfessional and friendly service, quickly got into a new property with no fuss. Big thanks to Paul, Amelia and the rest of the team at the branch.
Tony · 10 December 2017
Agent replied
Dear Tony, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHad the most positive experience with Dexters in Kingston. Dealt with an extremely knowledgeable and charming gentle Gary Oliver. My entire home buying journey with Dexters has been seamless from start to end.
Susie · 26 June 2024
Agent replied · 25 August 2024
Dear Susie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Emily Healey at Dexters Kingston. She has been extremely responsive, friendly and informative. She was excellent at understanding my requirements for a property and understood the local area.
Natalie · 26 June 2024
Agent replied · 25 August 2024
Dear Natalie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoshua E has been extremely helpful with our search for a new home.
Really couldn’t recommend him enough. If you get the opportunity to ask for someone to help with your search - ask for Joshua!!
Charlotte · 27 April 2024
Agent replied · 25 August 2024
Dear Charlotte, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSonia De Abreu helped to let our flat for a number of years. Sonia does a great job in ensuring we get suitable tenants. She always returns our calls and is very approachable. Wishing Sonia the very best, and thank you for the service received.
Gaya · 14 October 2023
Agent replied
Dear Gayathri, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleI have let my flat through Dexters for a while. I have found them to be responsive, professional and are quick to sort out any problems that may arise. I have particularly been impressed by Sonia, who has helped me out numerous times. I would highly recommend this company.
Sarah · 30 June 2023
Agent replied · 28 October 2023
Dear Sarah, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMustafa assisted me with a couple of property viewings. He was always professional, polite and courteous; with a smile on his face. Thank you for your assistance Mustafa and Dexters, Kingston!
Nita · 26 July 2024
Agent replied · 25 August 2024
Dear Nita, Thank you for your kind comments regarding the Dexters team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThanks Ben Surman for the professional and excellent work. He is so helpful and knowledgeable. Thanks again Ben!!
Alice · 5 June 2021
Agent replied
Dear Alice. We are pleased to read you received a five star service from Ben in our Kingston office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMe and my other half have had great experience with Emily and Frederick from Dexter Kingston during our few viewings.
Both are very profesional, and answered all of our questions regarding the property we were interested. Looking forward getting advise and buying our dream 🏡 soon.
Many thanks to both of you.
Kate · 22 March 2023
Agent replied · 28 October 2023
Dear Kate, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe service provided by the lettings team and specifically Thomas Lelyveld was first rate. The help given was much appreciated and extremely helpful. Well done!
Amanda · 10 December 2018
Agent replied
Dear Amanda, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMy husband, daughter and I viewed a property with Harvey. He was very knowledgeable about the house, area and generally a nice guy. Generally a good team here 😊 …
Tatenda · 4 August 2024
Agent replied · 25 August 2024
Dear Tatenda, Thank you for your kind comments regarding Harvey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad a really good proactive experience working with Harvey B. he would send me great looking properties despite being a fussy buyer, and would always follow up and see what thought/ how I found the viewing, would recommend.
Ross · 7 March 2024
Agent replied · 21 March 2024
Dear Ross, We really appreciate you taking the time to leave such lovely comments about Harvey. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDuring the last year, it was a pleasure communicating with Caitlin at Dexters Kingston. She is highly responsive in whatever issue was coming up and I am really satisfied with my smooth moving out of the property last November.
Always polite and patient, she did her best to fit in with our busy lives.
Haris · 1 January 2023
Agent replied · 28 October 2023
Dear Haris, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleHello, Isabella Briley communicated well and in a friendly way as we were looking to rent a particular property. Regular feedback and clear communication make the process less stressful!
Sanyukta · 18 August 2024
Agent replied · 25 August 2024
Dear Sanyukta , Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe best property manger I had so far is Paul Ford in dexter. Thanks Paul for the great service you have provided in the past.
INFORMATIC · 13 October 2018
Agent replied
Dear Mohammad, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleOutstanding! Chloe was very friendly and professional. She really understood what I was looking for and found me many great properties to look at. Highly recommended.
CAT · 10 December 2017
Agent replied
Dear Alex, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJust like to say a big thanks to Kirk Smith. He was amazing throughout our purchase and his professionalism was second to none. Will be recommending.
Lucy · 10 December 2017
Agent replied
Dear Lucy, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGood agency, especially Sonia and Tom in the Lettings team. Helpful and the property management during the letting was very professional as well.
Sarah · 31 October 2019
Agent replied
Dear Sarah, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
