Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleThank you to Sonia De Abreu the lettings manager. We have worked with several agents before, but Sonia was particularly helpful and was always available to answer any questions I had.
Dear Ornella, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe have rent a house in Kingston through Dexter. Our agent, Sonia, was really efficient and she understood perfectly our needs from the very beginning. Everything was fast, efficient and easy.
Dear Ruth, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleMustafa of Dexters Kingston office impressed us on a viewing. He was polite, knowledgeable and allowed us to look over the property at our own pace and make a decision
Dear Stuart, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
4/5
GoogleI dealt with Harley, who was really helpful in turning this from offer to completion despite several rounds of back and forth with the landlord. Would recommend
Dear Jack, Thank you for taking the time in providing such lovely comments about Harley in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleHarry and David and the whole team have been fantastic. Supportive and informative from start to finish. Wouldn’t hesitate to use Dexters again to buy or sell
Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIsabella listened to our requirements and choose the right houses for us to view. She showed great enthusiasm and professionalism, which gave us confidence in her not wasting our time.
Dear Agatha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleViewing with Mustapha Soner. Excellent service. Very professional , informed, polite and not pushy as some estate agents are. Unfortunately the property wasn’t what we were looking for. Sonia Maclean
Dear Sonia, Thank you for your kind comments regarding Mustafa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleAmazing work from the lettings team at Kingston always keen to help and they stay in touch. A big thanks to Jordan and Sonia for making Blenhiem Gardens happen
Dear Tom, We are really pleased to read your positive review regarding the service from Jordan and Sonia at our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWe viewed a number of properties in and around the Kingston area on Saturday. Of the estate agents we met, Connor was comfortably the best prepared, most informed and sensible.
Dear Tom, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI called in and spoke to Sarah, who was really helpful, informative and friendly. Very good customer service - I will be using Dexter's in the future.
Dear Melissa, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleMe and my friends made an application to rent a house. The agent was very helpful , he explained very we'll what documents we need and helped with great choices of houses based on our preferences.
Dear Paulina, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleI spoke to Dom the other day. He was very helpful and professional and I have every hope that he will help me find my dream home! Thank you Dexters!
Dear Georgie, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
4/5
GoogleBen and the team worked really well to make this happen. Slight hiccup with loss of sale was quickly recovered and new buyer found. Thanks to all.
Dear Tony, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI have been dealing with Sonia De Abreu for the last couple of years and she has been super responsive with all queries and has followed up diligently. It's always a blessing to have a proactive agent managing one's property and I would highly recommend her to anyone. Keep up the good work, Sonia !
Dear Jay, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI wish to thank Mr Anthony Bell from Dexters for helping to me to get in touch with a distant family member in a time of crises. He was gracious and understanding and without breaking any confidentiality was able to connect us. Thank you so much and my Australian family really appreciate this.
Dear John, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have been in frequent communication with Kelsey throughout my search for properties for the last few weeks. Kelsey has always been very approachable and helpful when it comes to any questions or queries i have had. I have been very pleased with the service from Dexters to help me find a property.
Dear Lucy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters have been great - Jessica has been very responsive and has really looked after us throughout the whole process. A pleasure to work with.
Dear Harriet, Thank you for taking the time in providing such lovely comments about Jessica in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleKelsey adapted to my schedule to make sure I could view properties conveniently. She was helpful and proactive in finding a variety of locations and price points when I didn't know the area very well, listening carefully to our families' needs.
Dear Veronica, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleJust the place we were looking for, WOW! We are so glad to have finally settled into our new HOME 🏡 Can’t thank Dexters and Alex Fraser enough for the constant support we had whilst searching for our flat. From the kitchen to the bathroom, everything is perfect and I can’t stop smiling! Cannot recommend them enough 👍🏼 …
Dear Ed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI came in to the Kingston branch of Dexters and spoke with a colleague called Emily. She was extremely helpful as I am looking to buy next year, she was very knowledgeable of the current market and taught me a lot about it, then gave me some brochures to take away and look at. Fantastic customer service, thank you!
Dear Charlotte, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have a great experience with Isabella Briley as she focus her job and tries to find an appropriate place according to our requirements. She is very welcoming and helpful.
Dear Emrah, Thank you for taking the time to leave a wonderful 5 star Google review. Isabella will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleWe rent out a property in Kingston through Dexters. Brilliant management team and specific thanks to Paul Ford; always professional and on top of our property (not literally!).
Dear Richard, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDexters sales team in Kingston have been fantastic. Ben Williams has been really helpful, great support and advice. I will be recommending to friends and family!
Dear James, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters has just guided me through the tenant finding process with success. Sonia and her team have been friendly, professional and responsive and their expertise has served me well.
Dear Georgina, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
