Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Chloe at Dexter's is an excellent negotiator and goes the extra mile, nothing is too much trouble. She is professional, courteous and extremely patient. I would highly recommend Dexter's.

Jayne · 10 December 2017

Agent replied

Dear Jayne, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Aaron Fakolujo is a true credit to your team. He made the process of searching for a new place to live so much easier and stress free. Highly recommendable!

Kelsey · 10 December 2017

Agent replied

Dear Kelsey, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

My apartment was rented out with the help of Sonia and her team in a short space of time. The facilities management team have been most helpful as well.

Pierre · 10 December 2017

Agent replied

Dear Pierre, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Nikesh has had an impressive knowledge of the market and this specific property and its surrounding area. There wasn't a question I had that he couldn't answer and he explained every detail thoroughly. I can only recommend him.

Mónika · 27 April 2024

Agent replied · 25 August 2024

Dear Mónika, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

4/5

Google

Dexters came highly recommended and they didn't disappoint! They were responsive, helpful and effective in dealing with all aspects of the letting process. We are but a few months into this buy-to-let journey, but so far so good...

Willem · 27 April 2024

Agent replied · 25 August 2024

Dear Willem, Thank you for leaving a 4 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Google

Professional and goal oriented company. They were one of the most active with good property database and viewings. Kelsey from Kingston office of Dexters was very helpful, offering different options and opportunities.

Dmitry · 11 August 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a great renting experience with the Kingston office of the Dexters, more specifically with Lucy Curtis. She is so kind, so helpful and so open about all the points about the property. At the end of the day, I rented a property with their help. I highly recommend them

Abdullatif · 25 June 2023

Agent replied · 28 October 2023

Dear Abdullatif, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ben is quick off the mark and very responsive. A pleasure working with him to find a home. (Tracey Stretton)

Jonathan · 3 June 2021

Agent replied

Dear Jonathan, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Had fantastic service with Isabella recently, she was so knowledgeable and friendly. I haven’t found my ‘perfect place’ yet but will definitely be back for more viewings!

Suzy · 27 October 2024

Agent replied · 10 November 2024

Dear Suzy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

As a letter of a residential property in Kingston using Dexters for many years I have received excellent professional services from the team in the various areas concerned with the operations and I would happily recommend their services to others. Congratulations with more days of success ahead to the Kingston office and supporting teams.

Anthony · 22 March 2023

Agent replied · 28 October 2023

Dear Anthony, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Best estate agents I rented an apartment from. Always helpful and quick to respond. Penny Clarke was our property agent and she did a stellar job.

Rimvydas · 12 August 2019

Agent replied

Dear Rimvydas, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jess has been great, guiding us through our purchase and always responding very quickly. Thanks to her we are buying our dream place!

Nicola · 27 August 2020

Agent replied

Dear Nicola, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We walked in last minute before closing on a Sat without appointment. Staff are quite nice to welcome us and Harvey helped us with all our questions and follow-ups. Would highly recommend

Juno · 4 August 2024

Agent replied · 25 August 2024

Dear Juno, Thank you for leaving a Google review for our Kingston office. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters Kingston, Harley was very friendly, helpful and efficient. We rented a place and paper work are ready within 3 days. Much appreciated! From Slyvia

Yuen · 7 December 2019

Agent replied

Dear Yuen, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fantastic service from the whole sales team but especially Nina and Gemma who worked hard to get my sale through under difficult circumstances once it was agreed.

Paul · 10 December 2018

Agent replied

Dear Paul, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Working with Amelia from Dexters Kingston was a pleasant experience and searching for our property felt easy and professional. Would recommend for students! Thank you! x

Cleo · 13 June 2019

Agent replied

Dear Cleo, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

In search of a property to rent, I came across Dexters. We’ve been dealing with Alex, who is very professional, responsive, polite and despite the high demand in lettings market, always ready to help.

Darja · 26 June 2024

Agent replied · 25 August 2024

Dear Darja, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

4/5

Google

Found Dexters to be consistently proactive,polite and professional. Manager was full of ideas and strategies and always eager to communicate .Sales agents friendly and respectful (especially Chloe ).Recommended.

Julian · 10 December 2017

Agent replied

Dear Julian, I wanted to say thank you for your kind comments about the service you received from our Kingston office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

Sonia and her team are extremely professional and reliable. Have used Dexters for rental and purchase and was very happy with the advice and support in both instances

Jocelyn · 9 December 2017

Agent replied

Dear Jocelyn, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

Sonia and her team are extremely professional and reliable. Have used Dexters for rental and purchase and was very happy with the advice and support in both instances

Jocelyn · 29 October 2017

Agent replied · 28 October 2023

Dear Jocelyn, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Hannah is fantastic, so dedicated, fastidious, and willing to go the extra mile. Definitely recommend her to anyone looking to buy a house in the area!

Chris · 14 April 2019

Agent replied

Dear Chris, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I called in the other day to get some more information about a property I was interested in and I spoke to a young lady called Ela on the phone where she gave me brilliant resources and did her best to help me and was super sweet! Definitely recommend dexters Kingston!

Dani · 31 May 2023

Agent replied · 28 October 2023

Dear Dani, Thank you for taking the time to leave a lovely review regarding Ela. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had the pleasure of having Joshua Evans show me a beautiful home. He was very accommodating, great communication skills, he was also very helpful in showing me options of other houses. 10/10 would recommend.

Roanour · 27 May 2024

Agent replied · 25 August 2024

Dear Roanour, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I’ve been with Dexter’s 3 years now. Now I’m moving and Kelsey Hargan it’s been amazing always there when I called and resolving all my questions! Thanks !!

Houda · 23 September 2024

Agent replied · 23 October 2024

Dear Houda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent