Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

4/5

Google

My experience with Dexter's has been great so far. Josh has understood my needs and currently curating property options for me, his prompt communication has been helpful, he is friendly and approachable. I recommend their services to anyone in search of their next home.

Victoria · 14 October 2023

Agent replied · 28 October 2023

Dear Victoria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Hannah was absolutely immense! She went the extra mile to find me a house that I was looking for and under budget :)

Sathish · 5 October 2019

Agent replied

Dear Sathish, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dealt with Frankie Donald when purchasing a property. Frankie was very responsive and communicative throughout the process, would recommend to anyone.

S · 24 June 2020

Agent replied

Dear Mr Stone, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Gary has helped me to find the perfect riverside apartment in Kingston, following months of looking! He has been beyond helpful and is very knowledgeable about the area. Thank you.

L · 26 July 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I went in to speak someone and a young lady called Sarah helped me with the advice I needed thank you Sarah

A · 12 February 2020

Agent replied

Thank you for taking the time in providing such lovely comments about Sarah in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

I had to write a review for this amazing gentleman Ethan Umpleby at Dexters from Kingston branch, he has really been the rock behind my journey to finding myself the perfect home for me. I was so happy to have Ethan pick up that call I made … More

Sumera · 26 May 2023

Agent replied · 28 October 2023

Dear Sumera, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ethan, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great agency located just 5 min walk from Kingston station. Very professional and polite staff and especially Amelia from the lettings. Wide range of properties offered.

Boyan · 9 July 2017

Agent replied

Dear Sir/Madam, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I found Dexter’s very helpful in particular a young gentleman named Kris, who was very informative and extremely polite. Five stars from me ⭐️⭐️⭐️⭐️⭐️

Natalie · 27 October 2024

Agent replied · 10 November 2024

Dear Natalie, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Isabella Briley helped us find the perfect house, with her wonderful service, being kind and answering all our questions 10/10 👍🏻☺️ …

Junio · 25 November 2024

Agent replied · 9 December 2024

Dear Junio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Great service from Isabella in helping me find new properties to let and view, as well as making sure everything was up to my standard

Mel · 9 October 2024

Agent replied · 23 October 2024

Dear Mel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We had a great experience with Joe while searching for a flat to rent. He’s been professional, responsive, and really understood what we were looking for.

Ewa · 23 September 2024

Agent replied · 23 October 2024

Dear Ewa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Excellent experience with Joshua at Dexter's Kingston - the whole process, right from arranging the viewing to locking down the flat was a breeze. Highly recommend speaking with him.

Jay · 4 August 2024

Agent replied · 25 August 2024

Dear Jay, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Received an amazing service from Dexter, the whole team really made sure everything went seamlessly from finding a home to moving him... And a big thanks goes to Kelsey Hargan, who was our main contact at Dexters...

Michelle · 7 March 2024

Agent replied · 21 March 2024

Dear Michelle, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not … More

5/5

Google

Great experience with Dexters Kingston! I dealt with Sonia and her team who let the apartment for the asking price. Thumbs up all round!

Helen · 10 December 2018

Agent replied

Dear Helen, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Lucy was very accommodating throughout the renting process and always got back to my queries very prompt. Would defiantly use again in the future!

Samantha · 10 December 2018

Agent replied

Dear Samantha, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Brilliant. I had been working with another agent and progress was lacklustre. Dexters has reached out a few times. I gave them a try and immediately there was a sense of bustle and professionalism. Four agents turned up to view the … More

Andrew · 23 October 2023

Agent replied · 28 October 2023

Dear Andrew, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was helped by Gorge Goodrich he is a letting consultant at the Dexters in Kingston branch. … More

Taralyn · 28 October 2020

Agent replied

Dear Taralyn, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Fantastic letting agency . Amelia is such a wonderful agent. This is a reliable agency with reliable sources and services. Highly recommended.

Necla · 30 October 2019

Agent replied

Dear Necla, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Chloe is so good at showing you what you don't think you want. I live on in what I didn't think I wanted. Thank youu!

Ethan · 10 December 2017

Agent replied

Dear Ethan, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I have been searching for places to rent in Kingston for a while now and I can definitely say Dexters have been the most helpful. Joshua especially, has been amazing when contacting me as soon as a property has come onto the market. … More

Maia · 24 August 2023

Agent replied · 28 October 2023

Dear Maria, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I wanted to take a moment to express my gratitude to property agent Kelsey Hargan for the outstanding service she provided as our property agent. Her friendly demeanour, professionalism, and prompt attention to our demands truly set her … More

Eduardo · 22 December 2023

Agent replied · 21 March 2024

Dear Eduardo, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A large number of properties available for letting and great customer service with efficient and realiable responses from the team. If I have any doubt or require any assistance all I have to do is to give a call to the office and Ben will be available to listen what I need and promptly provide best answer or support for each question.

Dr · 28 October 2021

Agent replied · 28 October 2023

Dear Francisco, Thank you for your review, and mentioning your experience with Ben in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters have been great in the sale or our property. A special thanks to Frankie and Anthony for all their hard work in the marketing and sales strategy of our property. We had been with other agents previously which didn't deliver as Dexters have! Highly recommended!

Firhaas · 28 October 2021

5/5

Google

Recently viewed a property with Kelsey Hargan from Dexters Kingston. Very friendly and efficient service. Provided valuable insight to my questions.

Raph · 25 November 2024

Agent replied · 25 December 2024

Dear Raph, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?
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