Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleJess at Dexters gave us excellent support and advice. We were unfortunately unable to secure the property, however, this was not the fault of the letting agent. Keep up the great work.
Dear Jethran, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleVery professional service, friendly and helpful staff. A great estate agency. Special thanks to Tom for helping out
Dear Andrew, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDear Luke W. I am writing to you to say a huge thank you for your assistance in helping me find my perfect property. I dread looking elsewhere because of how difficult and daunting it is, but I can assure anyone dexters, especially a young chap called luke made it a lot lot more easier. I am eternally grateful and will always remember that hand shake.
Dear Sarah, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExcellent service from Dexters in Kingston, especial thanks to Kayleigh who does her utmost to sort out problems
Dear Stuart, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSonia was fantastic, rented out my property within a matter of days not weeks. Highly recommended estate agents!
Dear Tom, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI worked with Ben Surman at Dexters Kingston, and he was great. Very professional and on-the-ball, he got everything sorted for our move and our new home in no time! Would highly recommend working with him if you're looking for your new home
5/5
GoogleKelsey, Jess, Lucy and the entire Dexter team are very helpful and professional. They closed the deal in a very short turnaround.. and at Dexter every bit is taken care of. Worry free...
Dear Dilip, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery good experience, positive and helpful staff. Special thanks to Sonia and Kelsey!
5/5
GoogleKelsey Hargan deserves all the praise for being an amazing Letting Consultant. Working with her felt like having a trusted friend by our side throughout the home search. Kelsey's knowledge of the local market was incredible, and she … More
Dear Randy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kelsey, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleChloe is so friendly and helpful, nothing is too much trouble. Not your standard estate agent type
Dear Alex, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleGreat experience - very helpful and enthusiastic. Thanks Frankie.
Dear Gary, Thanks for the great five star review. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI’ve recently been in contact with Kelsey from the Kingston office at Dexter’s. I must say, the experience exceeded all my expectations. From the moment I contacted Dexter’s, their communication has been spot on.
Dear Jonid, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter's have looked after my flat for over 6 years and in that time have dealt efficiently and quickly with any issues that have arisen. They have looked after works in the flat and I have never worried as they send updated photos on a … More
Dear Lorri, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHarvey from dexters kingston has to be one of the kindest agents. He Made the journey of searching for a property easy - he is very patient and understanding! Highly recommended.
Dear Alex, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. We wish you all the best and please do not hesitate to contact us … More
5/5
GoogleKristian Gray from Dexters was extremely helpful in the property search. He was professional, and attentive, and made the process smooth. Highly recommend!
Dear Ali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleIsabella Birley showed us two proprieties and gave us some very good advise.
Dear Naseem, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
GoogleWe have found the house of our dreams thanks to the help of the team at Dexters Kingston, specially Amelia, she took us around in her car to see different properties and she has been super helpful during the whole process. I have had less positive experiences with other agencies but I can say now that they are not all the same.
Dear Marta, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service, very determined to provide us with the house we wanted. Chloe was super helpful throughout
Dear Jill, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleCost effective and efficient experience. Dealt with Kirk who was professional throughout. Drinks selection was pretty average.
Dear Jonathan, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThe whole team was professional and delivered me great service, in particular Charlotte who was just fantastic!
Dear Pippa, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleTaylor McNeil is a very professional and friendly agent who has been patiently and proactively addressing my needs and responding to my messages in a timely manner. I am relieved to have him help me find a property.
Dear Zhebing, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have an excellent experience with dexters these days especially with Joshua. I am thanking him for his efforts and mode of action to finding out the best property for me. Thank you very much...
Dear Abraham, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have found the house of our dreams thanks to the help of the team at Dexters Kingston, specially Amelia, she took us around in her car to see different properties and she has been super helpful during the whole process. I have had less positive experiences with other agencies but I can say now that they are not all the same.
Dear Marta, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleProfessional and prompt end to end service in placing tenants at my property. Especial mention of Sonia De Abreu for keeping a good contact afterwards as well to keep the relationship going. Highly recommended to manage your properties in Kingston area.
Dear Faisal, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
