Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleThank you very much Jessica Moreno for your help in our search, we have been looking for over 1 year and every time you have had new houses come on you have kept us informed time and time again. Thank you for your patience.
Dear Alaa, thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have been dealing with Sonia De Abreu for the last couple of years and she has been super responsive with all queries and has followed up diligently. It's always a blessing to have a proactive agent managing one's property and I would highly recommend her to anyone. Keep up the good work, Sonia !
Dear Jay, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleLovely staff. Conor has been extremely helpful with my property search. Would definitely recommend
Dear Shelley, I am writing to say thank you for your kind comments about the service you received from Conor at our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWarm welcome and friendly service from Harvey. Very knowledgeable and happy to answer our questions. Wasn’t meant to be with the property we saw but will be in touch if we see anything else
Dear Yasmin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleConor was extremely helpful and put me in touch with financial services
We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAmelia was very friendly and professional well done.
Dear Angelo, Thank you for taking the time to leave such great feedback regarding your experience with Amelia and our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleSurman helped me find my flat after I had been searching for a long time. He understanding what I was looking for and thereafter facilitating a smooth process. He is a nice person who was a pleasure to deal with. I highly recommend him for anyone who looking for a flat to rent.
Dear Kam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleMaisie was fantastic, she is a credit to Dexters. Couldn't be happier.
Dear James, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat professional service from James Castleman at the Kingston office. He has been extremely helpful and prompt with both viewing and responding to further enquiries regarding the property being purchased. His efficency is now helping us through the first steps.
Dear Brian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJosh and Taylor worked very hard to get me moving as soon as possible, they had great communication and were available to speak at all times, which was very helpful!!
Dear Jasmine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe would like to express our appreciation to Mr Mustafa Soner of Kingston office. Mustafa give us good service with valuable information and strategy which is critical for our purchase of new home. Thank you very much, Mustafa
Dear Wai, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am grateful for kelsey Hargan she went above and beyond for me and my family to get use our perfect home. The house was perfect for our family and kelsey worked so hard through the whole process.
Dear Stevie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleMy experience with Dexters has been efficient and extremely helpful during our journey to find accommodation for our final year at university. Josh Evans especially was open, unbiased and very informative when we enquired about properties … More
Dear Iona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleNitesh has really been a 'STAR'. We're relocating back to the UK & he has gone that 'extra mile' to providing us with invaluable information, help & support. Its never easy moving locally, but relocating back home from afar is a testing … More
Dear Martin, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston Upon Thames office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJack, who was my agent for my search of an apartment in Kingston area, was extremely helpful and efficient. He helped me to seal the deal in 2 days and I would strongly recommend his services to anyone who is looking for a let.
Dear Mike, Thank you for your review, and mentioning your experience with Jack in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've been dealing with Dexters for sometime now and they've been great at communicating and keeping clients up to date. The latest consultant I've worked with is Nitesh Gurung, who has been a great support in helping us find a new home to rent.
Dear Ahmed, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am letting my appartment and changed to Dexters after my last agents tried adding in extra charges that I didn't know about and constantly changing tenants. So far I have been very impressed. Amelia at Dexters found a new longer term … More
Dear James, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have been using Dexters to let our property for around 7 years. The service from Sonia and the rest of the team has been great. We are based abroad and have relied on the the team to resolve all issues on our behalf.
Dear Gary, Thank you for your great 5 star review, and mentioning your experience with Sonia in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service by our agent Amelia Davis, she helped us sort everything since the first day we moved in til the end of our tenancy. She is very professional and delightful to work with. I highly recommend her as a real estate agent. Kudos!
Dear Solomon, we really appreciate you having taken the time to post this 5 star review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRecently signed a contract for a new flat and couldn’t be happier. Alex, is extremely knowledgeable and efficient and helped me and my boyfriend a lot during the entire process. After a few failed attempts to find a flat with other agencies … More
Dear Catarina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have loved Dexters for a while now as they consistently provide phenomenal customer service. My latest experience with Joshua reinforces that Dexters always have the best people - friendly, knowledgeable and genuinely interested in looking after their clients. 10 out of 10 Dexters!
Dear Vanesa, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston Upon Thames office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSonia was very supportive and professional
Dear KOSTAS, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
Google10/10 experience with Isabella. She’s fast, lovely and very professional.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDealt with Tom. Had great friendly service and got me the deal i wanted
Dear Robert, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
