Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleGreat customer service, especially Amelia and her team!!
Dear Pradeesh, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI met with Alex Fraser, from Dexter's Kingston this week and it was a great experience. He was friendly , welcoming and helpful. He could answer all my questions. So … More
Dear Helga, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad good experience with Kingston office dealing with Mustafa. He is very kind and knowledgeable to provide recommendations on search and timely update on all information needed.
Dear Balraj, We really appreciate you taking the time to leave such lovely comments about Mustafa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googlei Currently have Dexters selling my Property, from the beginning, they have been extremely helpful and professional, keeping me informed on a regular basis with regards to viewings, Jessica phones on a regular basis with up to date … More
Dear Steve,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've been working with James Anotonio from Dexters in Kingston on buying a house. His attitude and support has been very helpful. He has been excellent at communicating between all the parties involved and accommodating various surveys on the property.
Dear Kalpana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMustafa and colleagues secured a number of viewings on my property. Great communication, with regular updates. The whole team came to view my property before marketing it, so they knew exactly what they were selling. Unfortunately a sale … More
Dear Jen, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters is best agency. They help me to find my home which I ask for. Especially many thanks for Ethan he was best and helped me with everything I requested. Many thanks it was really pleasure to work with dexters.
Dear Rasa, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDOWNGRADED - overall messy and mismanaged process at the check out with making unauthorized statements on behalf of landlords, which resulted in loss of trust between the parties. Lauren involvement got it somewhat more organized - thank … More
Dear Victor. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Louise Smith Customer Relations Team
5/5
Googlei dealt with Thomas Porter who was extremely helpful
Dear Fraser, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAlex Fraser helped me immediately upon receiving my request to search for appropriate rental properties and helped with booking viewings too. Really happy with the service. Thanks alot !
Dear Raiyyan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have used Dexters for letting and managing my property out for many years and must say that their service is outstanding. All the team members are commendable.
Dear Shauib Wali Mohamed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent client services, informative, good connections between the Dexters branches to maintain comms. Always professional whoever you talk to. Dealing with Jordan Hickson - always a pleasure - personable and takes time to understand the brief :)
Dear Linda, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service received by Bella. Thank you so much
Dear Jade, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleOverall a great experience with Dexters and would highly recommend to anyone looking to buy or sell. The Kingston team listened to my needs and found me my dream property! The whole process from start to finish was seamless and I will be back to Dexters when I come to sell! Thanks for all your help
Dear Martin, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleThe team at Dexters Kingston have found us the right tenant and kept us up to date on all tenancy renewals and sent reminders to ensure we're compliant with all legal requirements. … More
Dear Simona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy experience at Dexters has been nothing but amazing, since I met Jessica Steers honestly she is a god sent absolute angel and I'm so happy she my agent, from the very beginning she knew exactly what I wanted and didn't stop till my family … More
Dear D, Thank you for taking the time in providing such lovely comments about Jessica in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI was helping my brother to rent an apartment in the Kingston area a few weeks ago. Luckily, I met Ethan at Dexters in Kingston. Firstly, he is so helpful and nice. He tried to find different options for me and fulfill my brother's needs. … More
Dear PY, thank you for your kind comments about Ethan in our Kingston office. We are pleased that you have enjoyed your experience and received 5* service. Thank you for taking the time to leave a review. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJust wanted to say "Thank You" to Sonia De Abreu at Kingston Office of Dexters Estate Agents for her continued customer care service . Very warm-hearted and professional! Much appreciated! Connie
Dear Connie, Thank you for taking the time to leave a wonderful 5 star Google review. Sonia De Abreu will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJessica Woods at Dexters is outstanding. Her professionalism and friendly demeanor make every interaction enjoyable. Highly recommended for her approachability and efficiency.
Dear Augus, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team.
5/5
GoogleHad a great state agent in Harvey Barton! He was on time, answers all our questions including something ridiculous. Honest and lovely person all in all!
Dear Imee, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleVery quick and efficient service from Maddie. I would recommend her if you are in a rush and looking for a house. All the paperworks were processed quickly. Thanks to Maddie.
5/5
GoogleI've been working with Conor on the purchase of a flat. He has been awesome! He is quick to respond and has been super clear with everything, even answering some silly questions from me. Perfect agent to help a first time buyer navigate all the steps of a purchase!
Dear Siobhan. We are pleased to read you received a five star service from Conor in our Kingston Upon Thames office. We hope that we can assist you again in the future. Kind regards Louise Smith Customer Relations Team
5/5
GoogleGreat customer service from Mustafa at Kingston branch. Although I get emails confirming each individual viewing for the following week-end, Mustafa gives a brief call on a Friday afternoon to summarise confirm each. It's a really nice … More
Dear Bob, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy renting will start pretty soon and I've been in contact with Amelia Davis, who is lovely. She's provided me with all the information I needed, always in a very kind and timely manner. An amazing service! Thank you.
Dear Ana, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
