Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Very good service from Dexters. Amelia helped me find a nice student friendly apartment for the asking price very quickly. Offered a variety of choices all within my budget and location. Very friendly and efficient. Thank you!

Pranati · 28 October 2022

Agent replied · 28 October 2023

Dear Pranati, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sonia and Amelia from Dexter Letting are very enthusiastic, effective, diligent, professional and proactive! They found a very good tenant couple to rent our house in a very short time! We are so impressed by their work!

Li · 28 October 2022

Agent replied · 28 October 2023

Dear Li, Thank you for taking the time and leaving such a wonderful regarding Sonia and Amelia. We wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.

5/5

Google

Great service and a successful outcome. Thanks to the sales team led by James, and to David, the sales progressor, for getting it over the line.

Nick · 28 September 2023

Agent replied · 28 October 2023

Dear Nick, Thank you for leaving a Google review for James and David. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are really happy working with Sonia De Abreu from Dexter's. We needed to find a new property to rent quickly. They are doing their best. Thank you for all of reliable, professional services.

Zeynep · 31 January 2023

Agent replied · 28 October 2023

Dear Zeynep, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dealing with Sonia, was amazing she takes take of everything. I highly recommend Dexters for lettings.

Steven · 27 April 2024

Agent replied · 25 August 2024

Dear Steven, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Had some really great experiences in being helped out by Joshua Evans, the man is a legend. Very accommodating, really appreciated the help from him.

Anthony · 14 October 2023

Agent replied · 28 October 2023

Dear Anthony, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jessica Woods has consistently provided exceptional service and shown remarkable professionalism in her role. Her dedication and efficiency have greatly impressed me.

Yahya · 22 December 2023

Agent replied · 21 March 2024

Dear Yahya, Thank you for leaving a wonderful 5 star Google review regarding your experience with Jessica. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am in the process of renewing my tenancy, Holly at Dexters has been of great help and would definitely recommend her! She has been great since we started communicating. Many thanks!

Ziad · 1 April 2023

Agent replied · 28 October 2023

Dear Ziad, Thank you for taking the time to leave a wonderful 5 star Google review, we are so pleased you are enjoying your time with us. Holly will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service from Kelsey - although not found a place just yet, I have no doubt she will come through in the end. Tough markets need great agents like Kelsey!

Lindsay · 31 May 2023

Agent replied · 28 October 2023

Dear Lindsay, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend working with Ben from dexter Kingston ! He was very helpful and professional every step of the way from the viewing to signing the contract. Communication was amazing always knew what was going on, was never kept in … More

Angel · 28 October 2021

Agent replied · 28 October 2023

Dear Angel, thank you for leaving such lovely comments for Ben in our Kingston office. We really appreciate you taking the time to leave a review and hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Arron really do appreciate the work you have done for me. The apartment is amazing and i really do thank you for finding it for me. Your professionalism is of the highest standard and I look forward to coming to see you about a property in the near future. All the best Y.M. Choi

Mason · 4 June 2018

Agent replied

Dear Ryong, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Sonia and Ben let my property, from day one they were responsive open and reliable and kept me informed and updated with viewings providing feedback throughout the process. Would instruct them again to let a property.

Rachael · 28 October 2022

Agent replied · 28 October 2023

Dear Rachael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai Customer, Relations Team

5/5

Google

Have had an excellent experience with Jack Morgan who has continually kept me up to date with new lettings that may be of interest of me and whenever I call someone always answers the phone promptly.

Chris · 28 October 2022

Agent replied · 28 October 2023

Dear Chris, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was struggling to rent a property for my family. After meeting Jack, everything went smoothly, and finally, we have found the one exactly our family wanted. Thanks again Jack, you are a brilliant property manager.

정홍규 · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. It’s great to hear that you have had a brilliant experience with Jack in our Kingston office. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

If I could, I would give Jordon Hickson at Dexter Kingston ten stars, very professional, it's been a pleasure to deal with him. He kept me updated on all the latest properties available on the market.

Ahmed · 28 October 2022

Agent replied · 28 October 2023

Dear Ahmed, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alex Fraser, wow what a guy. The most help I’ve had from any estate agent. He knows all the ins and outs of his job and helped me find my perfect home in kingston! … More

Jessi · 28 October 2022

Agent replied · 28 October 2023

Dear Jessi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The Dexter’s office in Kingston have been nothing but a pleasure to work with. Always happy to listen and accommodate my many questions! Jack especially has been super patient and always very helpful! Will definitely recommend!

Jodi · 28 October 2022

Agent replied · 28 October 2023

Dear Jodi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lucy is nice and friendly!

Xk · 10 December 2018

Agent replied

Dear XK Lee, I would like to thank you for taking the time to post a review regarding the service you received from Lucy at our Kingston office. All feedback is important to us, and we are delighted that you have awarded us five stars. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Joshua from Dexters as been such a great help with finding me and my friends a flat for uni he was very kind and helpful

Izzy · 28 September 2023

Agent replied · 28 October 2023

Dear Izzy, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joshua has helped me a great deal in finding a suitable property that could meet my various requirements. He is very resourceful, efficient and remarkably patient. His service rendered is excellent. Highly recommended!

Kathy · 31 January 2023

Agent replied · 28 October 2023

Dear Kathy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I called in yesterday and spoke to a girl named Jess regarding buying my first property. I did not have a lot of knowledge in this department but she was so informative. She changed my view on the market that I should be targeting and I … More

Andrew · 28 October 2020

Agent replied

Dear Andrew, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Arron really do appreciate the work you have done for me. The apartment is amazing and i really do thank you for finding it for me. Your professionalism is of the highest standard and I look forward to coming to see you about a property in the near future. All the best Y.M. Choi

Mason · 10 December 2017

Agent replied

Dear Ryong, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I have good experience with Jessica, she quickly arranged three viewings for us in one go, and then she arranged another viewing and second viewing for the house that we interested in. She is helpful in the negociation process and finally our offer was accepted.

Truong · 25 June 2021

Agent replied

Dear Truong, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review regarding Jessica at Kingston and we hope to be able to assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Continue to be very satisfied with the service I receive from the Team at Dexters and Sonia De Abreu and has been very helpful

Lorraine · 14 October 2023

Agent replied · 28 October 2023

Dear Lorraine, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

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