Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleJordon is very helpful and professional. Making the process quick and easy for me. … More
Dear Deary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe process of selling our family home was not straightforward however Hannah Berry took control and advised us every step of the way. Hannah is an asset to the company. Thank you Hannah.
Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJessica Woods is most thorough and professional .
Dear Sonali, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmelia from Dexters Kingston is very helpful! Quick reply. Always keep us updated. Amazing service
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter’s have really gone above and beyond helping me with my search for a rental property. Alex F. has been so great and personable making the whole experience a lot easier and it really feels like my preferences have been listened to.
Dear Theya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleHappy with their services. Joshua is helpful and professional.
Dear Rehka, Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks Josh for helping me to find property, really appreciate!!
Dear Hilary, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team
4/5
GoogleJosh was very helpful regarding my search for a home.
Dear Aditi, Josh will be so pleased to read your kind comments. Thank you for your 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMany thanks to Joshua for being helpful with our property search!
Dear Maryam, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEla Collins Maras was very welcoming and answered all our questions.
Dear Tatiana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe property management team especially Stacie P. always there to help. Excellent customer service and a pleasant person to talk to. Managing our maintenance of our flat in a good and professional manner.
Dear Petros, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJessica was helpful and polite throughout!
Dear Charly, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSonia at Dexters Kingston, is one of the best agents I’ve ever worked with. She is very helpful and supportive. In my early days in the field she helped me a lot to make it easier. She is an asset for Dexters and for contractors. So pleased with her professionalism and ability.
Dear GSP Maintenance & Cleaning Ltd, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GooglePaul Ford was out Property Management contact for 2 years, and he was really great to us. We've had a lot of trouble with our landlord, and he always helped us out. … More
Dear Tina, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThe numerous Dexters staff I dealt with in this process were as helpful as one could have hoped but a big mention to Sonia the Lettings Manager and her team who did a fantastic job!
Dear Alan, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GooglePaul Ford was out Property Management contact for 2 years, and he was really great to us. We've had a lot of trouble with our landlord, and he always helped us out. Thank you Paul!
Dear Tina, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI'm happy with the service offered by Mustafa Soner from Dexters Kingston Office, he's polite, friendly, helpful and gave prompt response to my request though I ended up not buying with them. Besides, as an estate agent, Mustafa could answer most of our questions about the flats, it was a nice house viewing experience after all.
Dear Dalia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mustafa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleI was initially recommended to ask 1,125pcm. Despite opting out of the Full Mnagement option, I was sent a letter of intent specifiying Full Management. I explicitly stated that I wanted to rent for a max or 2 years. I was then asked (twice) if I'd consider the five year plan service. Just over a week later, Dexter's "Expert Opinion" was that I should accept an offer of 1,030. And by the way the tenant wanted a 3 year lease. I had to, once again, point out that 2 years was the max. Not very impressive.
Dear Ron, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI had an amazing experience whilst buying my first house with my wife and I have to say an agent named Conor was especially helpful, Id recommend him and the entire company to anyone
Dear Rhys, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleKelsey Hargan is very interested and good agent. Thanks!
Dear Ayça, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThis is the second time I have purchased a house through Dexters. Jamie and the team are very professional and have been a pleasure to work with. Highly recommend.
Dear Andrew, I was delighted to read the comments in relation to Jamie in our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleAlex has been so lovely to deal with. Whilst house hunting using different agencies in the area, he's been the most proactive, friendly and helpful agent by a mile.
Dear Katie, Thank you for taking the time in providing such lovely comments about Alex in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThank you Sonia for your decisive, ‘go-getter’ action on my behalf. In less than a day signing a brand new tenant. Such fast, helpful service. Brilliant.
Dear Alison, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Louise Smith Customer Relations Team
5/5
GoogleAlex has been very helpful, communicative and professional. Great customer service from Alex and Dexters.
Dear Roger, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
Yes. Dexters won Trusted Agent in The Trusted Agent 2026 awards.
