Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleJoshua has been super helpful in finding a property within what I was looking for
Dear Sam, Thank you for taking the time to leave a lovely review regarding Joshua. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThis is a first time we have been dealing with Sonia from Dexters re our property. And must say we are very pleased the way she handles everything. Getting property ready for tenancy to finding a tenant, everything is handled so well and professionally. Hoping to receive the same service in future too. :)
Dear Pranoti, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBen was a very helpful person to speak to, who worked diligently to try and contact landlords for us. Despite the our letting offer not being successful, we are thankful to him for his efforts.
Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleIt was a pleasure working with kris. He communicated exceptionally well and did not waste time. He showed us a variety of properties that met our criteria and with a couple days we were able to find the perfect property. Thanks to kris.
Dear Sopisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleSonia has been fantastic for us every time. Sonia is very professional, responsive and most important of all, warm and friendly. Both Sonia and Dexters are a delight to deal with, thank you!
Dear Chris, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJessica Moreno has been a great agent to us. Very helpful and accommodating to our requests and concerns. Highly recommended.
Dear Sercan, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleAlex is amazing. He is very patient and he really understood our needs. Very good service, I will recommend him.
Dear Roxana, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks Jessica moreno, what a fantastic person! She was super professional and helpful also the team and Dexter’s great experience.
Dear Jonathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJordon has been helping me and my friends look for a property. He’s been very responsive and helpful throughout.
Dear Andrew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor McNeil has been very helpful in our search for a new place to rent. He’s kept us updated on any new places which match our criteria, especially if anything that allows dogs come up. We haven’t found the right place yet but very happy with the service we’ve received from Dexters and Taylor so far!
Dear Kiersten, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua is very knowledgeable and prompt reply to the customer. Quality service you will expect from the agent.
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExceptional customer service from the sales team. Ben Williams went the extra mile to make sure our needs were met and the whole process has been a refreshing change from past experiences with estate agents
Dear Katy, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWhat a pleased dealing auth Alex , he understood that the property he advertised was exactly what we needed , but told me that there were many offers but he did all he could to secure it for us , he really put in a big effort to help us and I’m so grateful for his service super excited to move into our new home
Dear Christian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHaving dealt with a number of different agents, it was refreshing to deal with one who wasn't didn't just see this as another transaction... Dominic Murrray was incredibly professional, friendly and helpful throughout the process. Dominic … More
Dear Vinai, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
4/5
GoogleWe have been working with Dexters for number of years, firstly to purchase our buy to let, and continue to rent through Dexters, working with director Sonia. Can’t think of a reason to leave them.
Dear Margi, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
GoogleMustafa Soner is a very kind agent in Dexters Kingston
Dear Ken, Thank you for taking the time to leave a lovely review regarding Mustafa. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKelsey is very nice and very informative. Very professional and helpful.
Dear Myknae, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor was really helpful and proactively contacted me about potential properties
Dear Rachel. Taylor will be thrilled to read your kind comments. Thank you for taking the time to leave a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently worked with James Castleman on a purchase and can highly recommend. Outstanding 5* service!
Dear Leo, Thank you for taking the time to leave a lovely review regarding Leo. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex has been vey kind and helpful through out the rental process. We appreciate his service.
Dear Manohar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua has been very helpful, professional and friendly during our property search
Dear Aimee, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googlekelsey Hagran from dexters Kingston is amazing kind ,and helpful! Excellent service!
Dear Matilda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googleprofessional approach and polite contact.Amelia was very helpful with all steps of renting a property.
Dear Igor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJosh was super helpful and a great communicator! Definitely recommend the customer service at Dexters.
Dear Gina, Thank you for your great 5 star review, and mentioning your experience with Josh in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
