Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleWe received excellent service from Harvey and the whole team at Dexter's. They viewed our property quickly, got viewings in proactively and communicated really well to ensure we knew what was going on at all times.They were able to get us a good deal on the sale of our flat and I'd recommend them.
5/5
GoogleJoshua has been very helpful and patient, when we were looking for a property.
Dear FPL Work, Thank you for your 5 star review regarding Joshua. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua is very helpful and goes out of his way to find a suitable property.
Dear Marina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters provided excellent services throughout my renting process. The consultant-Ethan Umpleby is very helpful indeed.
Dear Ivan, Thank you for taking the time to leave a lovely review regarding Ethan. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAnthony from the sales team was very helpful and professional when valueing our property in kingston, highly recommend Anthony's customer service.
Dear Ben, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy Agent, Alex is friendly and helpful. He recommended many excellent properties to me and was efficient. I strongly recommend him!
Dear Fu, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleQuick and responsive service. Meeting the clients criteria.Amalia David is a professional and it she made the process even and smooth.
Dear Zlatka, Thank you for taking the time to leave a wonderful 5 star Google review. Amelia will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would like to recommend Amelia Davis as a great professional and highly skilled responsive agent. Amelia has been fantastic with us every time. Thank you Amelia and the team in Dexter's Kingston.
Dear Milena, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleSonia and the team in Kingston have been absolutely great, both at the time of letting , and also now that I'm moving on. They make sure they understanding their clients' needs, and are very considerate... highly recommend!
Dear George, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GooglePaul Ford has been a great asset for my property and I. He is very quick to come up with solutions and does what is best for all parties involved. Thank you very much for a great service!
Dear Sajan, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI had a good experience with agency Alex was helpful and supportive also he guided and answered my questions immediately
Dear Aida, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters have recently completed the sale of our property. The professional and (more importantly) personal touch during the sale of our property has been great. A special mention to Chloe Jackson and the team for that! … More
Dear Jonathan, We appreciate you taking the time to submit your review regarding the service you received from Chloe and the team at our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleCalled the office spoke to Hannah in sales , very helpful re my search and helped me with the area schools and trains etc . looking to relocate next year she will be my first call
Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI was looking to rent property since last few months. I met Taylor McNeil for one property. He handled all viewing and always there to any queries goes in my mind. He act quickly and completed the whole renting process smoothly. I am so much happy with the service Dexter provides and the professionalism they show for renting process.
Dear Nayankumar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex has been super helpful and accommodating with helping us find a property! Great friendly service, highly recommend!
Dear Jennifer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHaving to find a rental property at short notice was a stress which Amelia and her team at Dexters really helped to alleviate. Many thanks for the prompt, proactive and professional approach.
Dear Shane, Thank you for taking the time to leave such great feedback regarding your experience with Amelia in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe would highly recommend Dexters @ Kingston. Anne-Marie’s team were very professional and extremely helpful. Gemma the Branch Manager, Sharm and Nina the Progress Chaser did a brilliant job in making sure that our Sale went through … More
Dear Mr & Mrs Kingston, Thank you very much for your lovely review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI recently dealt with Jordan Henderson who recommended a fantastic valuer and set of solicitors to assist me with my lease extension. Professional, efficient and good value for money! Would highly recommend Dexters in Kingston (and Jordan … More
Dear Chelsea, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
3/5
GoogleDexter’s did not communicate fully during the selling process. At times I had to phone them for an update and I gained more information from the estate agents who I was buying a property with.
Dear Katie, I am concerned to read your comments and have passed them to the Director of our Kingston office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma
5/5
GoogleThank Joshua even we didn't get the offer but your compassion and empathy are great. :D
Dear Tayo, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe service from Dexters is excellent!! And the sales consultant Nikesh provided introductions on the properties and the environment surroundings in very detail and to follow up on my questions even he doesn’t have it on hand during the visit, so we are very satisfy with the service!
Dear Joe, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe had a wonderful experience working with the Dexters Kingston office. We worked specifically with Kelsey Hargan; she was so personable, knowledgeable and helpful to us. We really appreciated all she did for us in providing the very best customer service experience we could ask for. Thanks, Kelsey!
Dear Lacy, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleI spoke to Amelia on booking a viewing, she was really pleasant and friendly
Dear Alex, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKelsey has been very friendly, helpful and proactive in helping with our house hunt.
Dear Jack, Thank you for taking the time to leave a lovely review regarding Kelsey. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
