Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

A great team, professionally led by Sonia de Abreu. They have managed the letting and tenancy of my Kingston property for several years and have always been reliable, efficient, and highly professional. I feel that my property and its management are in good, safe hands. Recommended.

Adam · 23 September 2024

Agent replied · 23 October 2024

Dear Adam, Thank you for your kind comments regarding the Sonia and the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

The entire team at Dexters made my process of renting an apartment so much more easier and hassle free. Special mention and thank you to Lucy for bearing with me and answering all my calls and resolving my queries to my satisfaction. … More

Sudarsh · 29 October 2018

Agent replied

Dear Sudarsh, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review regarding the service you received from Lucy and the team. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Sonia and her team did exactly what they said they would do! On the first day of marketing they had seven viewings and an asking price corporate offer. The whole process was smooth - I cannot recommend them highly enough. Thanks Sonia!

The · 30 October 2019

Agent replied

We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I sold a house through dexters Kingston and it was the smoothest transition that I have ever experienced. Chloe Jackson was nothing but polite, friendly and helpful. I would highly recommend dexters Kingston for anybody who would like to sell a properly. 10/10 a+ service.

Thomas · 10 December 2017

Agent replied

Dear Mr Purkis, Thank you for your review regarding your experience with our Kingston office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

Fantastic and professional service, from the beginning of our rental to the end Sonia and her team went beyond our expectations to ensure our property was rented by relaible tenants and for the asking price. I have recommended Dexters to … More

Simone · 29 October 2019

Agent replied

Dear Simone, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Emily was very informative and professional and had no difficulty in accommodating any questions that we had. I would recommend her highly.

Bella · 1 April 2023

Agent replied · 28 October 2023

Dear Bella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We've recently worked with Maddie from the Kingston office to complete on our rental contract. We couldn't recommend her highly enough. Maddie's communication, friendliness and professionalism have been really refreshing. Finding our … More

Sarah · 28 October 2021

Agent replied

Dear Sarah, We are delighted that you took the time to leave such a fantastic review which Maddie and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Ela was very helpful in recommending properties for us to view and the process of arranging viewings was very easy.

Rebecca · 31 May 2023

Agent replied · 28 October 2023

Dear Rebecca, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters has been great so far. Joshua has been very efficient and helpful in finding a property.

Huma · 31 May 2023

Agent replied · 28 October 2023

Dear Huma, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks to Ben Surman who has been providing excellent service to us for renting a property in a short period. He was patient to help us to negotiate the rent with landlord and deal with paperwork efficiently.

Liang · 19 December 2020

Agent replied

Dear Liang. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I don't even know where to start with the 5 stars service provided by Amelia Davies from Dexter. She went above and beyond to understand our need and understood exactly what we wanted. Thank to her resilience, her listening skills and time, she found us the PERFECT home. Surely she will be the one we turn to when we are ready to buy. Amelia. THANK YOU for the Cheklit's Crew

Nancy · 22 March 2023

Agent replied · 28 October 2023

Dear Nancy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent Service from Dexter. Mustafa has been extremely helpful. He showed us a few potential places. I will most definitely be using them in the future.

Tak · 28 October 2022

Agent replied · 28 October 2023

Dear Tak Kin Lau, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were very helpful in progressing our recent property purchase. Many thanks to David Fisher and Jessica Moreno for their help and support during the process.

Rod · 28 October 2022

Agent replied · 28 October 2023

Dear Rod, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been looking for a buy to let property with Dexters in Kingston and in particular Conor Hayes has been highly professional, proactive and nothing has been too much trouble. I will be recommending the sales team to my friends and family.

Nicki · 10 December 2018

Agent replied

Dear Nicki, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Kelsey Hargan found some nice properties for us to view matching them well to our requirements. She was also helpful by suggesting properties where the landlord would be flexible to accept offers. We found a house with another agency after all, but nevertheless Kelsey acted very professionally.

Milena · 20 August 2024

Agent replied · 25 August 2024

Dear Milena, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters delivered on exactly what we wanted. A good corporate tenant who took our flat at asking price. We are incredibly grateful for what they achieved for us. A particular thank you to Jordan who was extremely helpful and proactive and … More

Linita · 29 October 2018

Agent replied

Dear Linita, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Our agent Tom was extremely professional in his manner and knew the house back-to-front so he could answer every question we had about the property. As students it was our first time going through a rental agreement and Tom really helped … More

Charlie · 29 October 2018

Agent replied

Dear Charlie, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I would like to recommend Sonia De Abreu as a great professional and highly skilled responsive agent. We had a deal for our client to rent the property in Kingston and Sonia made things really happen. … More

Kristina · 28 October 2020

Agent replied

Dear Kristina, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We recently used Dexters Kingston, and although we did have a few issues initially with the tenancy agreement and communication, Sonia and her team managed to sort everything out and completed our paperwork on time. I especially found Sonia … More

Amanda · 29 October 2019

Agent replied

Dear Amanda, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I've dealt with Anthony Bell for many years, he is always exceptionally knowledgeable about the market and has always given me valuable advice.

Alex · 31 January 2023

Agent replied · 28 October 2023

Dear Alex , Thank you for taking the time to leave a lovely review regarding Anthony. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Worked with Sonia in Lettings! Great experience ... she was clear, communicative, transparent and willing to come up with solutions around tactical problems!

Shantanu · 31 January 2023

Agent replied · 28 October 2023

Dear Shantanu, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emily has been really communicative, friendly and understanding of my situation. This has made finding somewhere and the negotiation process a lot easier.

Raphaella · 31 January 2023

Agent replied · 28 October 2023

Dear Raphaella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amelia Davies has been very helpful! Excellent communication, effective and support. Thank you, Amelia, for your help with the search for the flat.

Levent · 31 January 2023

Agent replied · 28 October 2023

Dear Levent, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Kelsey is very very helpful and very willing to answer my questions during today's virtual tour. Thanks!

Ivan · 30 July 2023

Agent replied · 28 October 2023

Dear Ivan, Thank you for taking the time to leave a 4 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

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