Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlei had an amazing experience with Taylor McNeil when looking for properties to rent in Kingston and cannot recommend him enough. he was super responsive and kind when answering my questions and even sent over more properties for me to look at that suited my preferences! super thankful i had the chance to experience his service :)
Violet · 27 April 2024
Agent replied · 25 August 2024
Dear Violet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan was extremely helpful and quick to respond. Once we start looking again I'm going to ask for her help specifically.
Nadim · 30 June 2023
Agent replied · 28 October 2023
Dear Nadim, Kelsey will be so thrilled to read your kind comments. Thank you for taking the time to leave a fabulous 5 star review. Kind Regards. Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service as always. Kelsey is very profesional and was very supportive thought the process of funding our new home.
Many thanks!
Nikolay · 30 June 2023
Agent replied · 28 October 2023
Dear Nikolay, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey has been a tremendous help in our property hunt by recommending suitable properties and providing valuable market insight, I would highly recommend Kelsey!
Abs · 1 May 2023
Agent replied · 28 October 2023
Dear Abs, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleCharlotte Nugent was managing our property and was really helpful whenever we had an issues or concerns.
Also we had Penny Clarke who intervened and solved out really quick a delicate problem we had with our gas supply during the winter which was much appreciated.
Vlad · 19 September 2019
Agent replied
Dear Vlad, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery good process, Ben is a really fantastic guy who will happily work around you, to get you the information you need as quickly as possible.
So far having a really great experience with them, looking forward to settling the agreements and moving in!
Nota · 9 February 2020
Agent replied
Dear Nota, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have had a brilliant experience working with Dexters Kingston.
The service we have received from Amelia Davis has been excellent! She is … More
Anvee · 22 March 2023
Agent replied · 28 October 2023
Dear Anvee, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan is an excellent focused letting agent and we have been served well by her.
Intechem · 22 November 2023
Agent replied · 21 March 2024
Dear Intechem Polymer Systems, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmily was very professional , worked around our personal needs and produced first class pictures .
Paul · 22 November 2023
Agent replied · 21 March 2024
Dear Paul, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJessica Moreno was a superb agent, she gave great service and knowledge of the kt1 and kt2 area and also was punctual and accurate with her information. Highly recommended!!
Bill · 28 October 2022
Agent replied · 28 October 2023
Dear Bill, Thank you for your review, and mentioning your experience with Jessica in our office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBig thanks to Alex who helped me out over March; lovely, down to earth guy with great customer service and expertise. Had a great experience with Dexters overall. :)
Bethan · 28 October 2022
Agent replied · 28 October 2023
Dear Bethan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank You Taylor for a fabulous viewing, we loved the house.
Kind Regards
Debby and Keith Tomlinson
Debby · 24 October 2023
Agent replied · 28 October 2023
Dear Debby, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJessica Woods was professional and friendly helping me to find the house after understanding my needs, thank you!
Adam · 28 September 2023
Agent replied · 28 October 2023
Dear Adam, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy housemates and I had a very smooth process which was handled by Ashley Peters. From initial viewing through referencing and then the signing of the tenancy agreement, Ashley was there to answer and questions or queries about whatever we brought up.
Sean · 3 August 2020
Agent replied
Dear Sean, We are delighted that you took the time to leave such a fantastic review which Ashley and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have had a good experience with Dexter, Jack has been really helpful in helping me find the right rental property for myself and my small dog:)
Yingli · 1 January 2023
Agent replied · 28 October 2023
Dear Yingli, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHannah dealt with us in buying our first house. I just want to say a massive thank you to Hannah Berry for being so helpful and professional during my dealings with Dexters. I would highly recommend them to anyone looking to sell their house.
Louie · 31 October 2019
Agent replied
Dear Louie, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy parents been looked after Paul Ford form Dexters, he was very caring and helpful all the way, a brilliant image to the company and surely one of the reasons my parents continue to stay in that flat, not to loose his care, so thank you Paul.
Lara · 10 December 2017
Agent replied
Dear Lara, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe have been using Dexters for many years to manage our rental properties in Kingston. Stacie Pardoe has been managing for us and we are extremely happy with the service she provides. She keeps on top of everything, keeps us informed, and … More
Tara · 29 October 2019
Agent replied
Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleThe team at Dexters were really helpful and kind to us from the start. They were very fast with replying to emails and calls. I felt comfortable asking about things I didn’t quite understand about, they were very friendly and I recommend their services.
Jessica Woods in particular has been keeping us up to date and giving us helpful details on the complications we have come across.
Lizzy · 26 August 2023
Agent replied · 28 October 2023
Dear Lizzy, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlex was kind and tried to look for the best property for me. I was really satisfied with his support.
JD · 30 July 2023
Agent replied · 28 October 2023
Dear JD, Alex will be so pleased to read your kind comments. Thank you for taking the time to leave a 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Joshua Evans has been very good. He is professional, pleasant and not too pushy!
Angela · 14 October 2023
Agent replied · 28 October 2023
Dear Angela, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmelia has been responsive right from start. Quick on sending me details of new properties on listings regularly. I value her service and efficiency.
Kaajal · 1 April 2023
Agent replied · 28 October 2023
Dear Kaajal, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you Sonia for your fantastic service. You are brilliant! You have looked after my interest and I fully recommend your services.
Hemachandra · 31 May 2023
Agent replied · 28 October 2023
Dear Hemachandra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommended! A very smooth renting process, Ashley was incredibly helpful and assisted in every step of the way being communicative and understanding. When I had to drop by the office Ashley immediately helped me. A very professional agency with extremely professional people!
Philip · 9 February 2020
Agent replied
Dear Philip, Thank you for taking the time in providing such lovely comments about Ashley in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.