Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have loved working with the team in Kingston - Ben valued my property carefully and set up a strategy that worked a treat. Gemma was a steady pair of hands always ready to leap in and help when needed. The sales team were all a pleasure … More
C · 29 October 2017
Agent replied
Dear Sir/Madam, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI've had some exceptional service from Dexter's Kingston. Ben was very quick and extremely helpful with arranging several viewings on short notice; and Sonia was very responsive with my questions on invoicing and other questions.
I highly recommend Dexters, their reputation is well deserved!
Simon · 3 July 2020
Agent replied
Dear Simon, Thank you for taking the time in providing such lovely comments about Ben & Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKelsey was super helpful with the viewing and the offer process. Definitely one of the better experiences I've had with estate agents.
Aishwarya · 30 July 2023
Agent replied · 28 October 2023
Dear Aishwarya, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing service, smooth and fast process of renting, professional approach of Kingston agents, especially Amelia Davis who made me feel confident and at ease, answered all my questions about tenancy agreement , explained clauses I could not understand, respectful and professional.
Goda · 9 April 2021
Agent replied
Dear Goda, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Amelia and our Kingston office have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAlways have a great experience with dexter! Especially Ela she is always to quick in answering all my questions and sending over relevant properties.
Ryan · 31 May 2023
Agent replied · 28 October 2023
Dear Ryan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe've only just started to engage with Dexters and the experience has been great! For our first viewings we met with Isabella who was very informed on the properties we saw and was very polite and pleasant to interact with! We look forward to working with you further!
Michael · 16 October 2024
Agent replied · 23 October 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe opted to go with Dexters as the estate agent to sell our property because, having met Anthony Bell, we were impressed by his local knowledge and an overall impression of competence. As the process progressed our initial assessment was confirmed. Manager James Castleman, who handled our sale, kept us informed throughout the process and gave valuable feedback. He proved to be professional, efficient and proactive and is a credit to his profession.
George · 26 April 2023
Agent replied · 28 October 2023
Dear George, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlex has been particularly helpful with our property search from start to finish.
Áron · 20 February 2024
Agent replied · 21 March 2024
Dear Áron, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSonia De Abreu and the team at Dexters have been very helpful and great to work with.
Leo · 22 November 2023
Agent replied · 21 March 2024
Dear Leo, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleA big shout out for Alex Fraser whom has been a star in helping us search for a new property.
He's been super responsive to various forms of contact, always friendly, and understanding to special circumstances during our search.
Even though we haven't been able to secure a place just yet, he's been exceptional so far and we're looking forward to continuing our searches with him!
Matt · 30 October 2023
Agent replied · 28 October 2023
Dear Matt, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThanks for your help, especially Jordan is the best agent I've met in my entire life, I can't thank enough to him he has done his best throughout my process
Enes · 28 October 2022
Agent replied · 28 October 2023
Dear Enes, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlex Fraser has been very supportive, friendly and professional in my search for a property. The experience has been easy with the help of alex and i am very appreciative.
T_18 · 28 October 2022
Agent replied · 28 October 2023
Dear Talia, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI am happy to recommend Jordan as a real estate agent. Thank him for his help in our lets say not very easy case. I will definetely ask Jordan again.
Ekaterina · 28 October 2022
Agent replied · 28 October 2023
Dear Ekaterina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m a tenant and my property manager Paul Ford and his team is excellent.
He always responds to my request quickly and deals with any issues in my flat I rent. He always provide us quick solutions if any issues. Thank you very much Paul and Catherine.
Mizuki · 10 December 2018
Agent replied
Dear Mizuki, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to note that I dealt with Natalia in the office. She came over to value my home and out of everyone I met she proved the most friendly, helpful, and knowledgable. Extremely refreshing in an estate agent and left a lasting impression. Thank you .
Stephen · 10 December 2018
Agent replied
Dear Stephen, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleFantastic service from Isabella Briley, she has made the process of searching for a new property enjoyable. She is professional knowledgeable and extremely personable thanks Isabella for all your help and guidance
Kimberley · 9 October 2024
★★★★★ 5/5
GoogleI would like to thank Josh for his outstanding customer service, being very professional and efficient. Pleasure to meet you Josh and please keep doing your great work.
Marcin · 1 January 2023
Agent replied · 28 October 2023
Dear Marcin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience dealing with the agency, especially Joshua. Incredibly responsive and very timely shared property details before they even got listed on Rightmove etc. Highly recommended. Thanks again!
Sagar · 1 January 2023
Agent replied · 28 October 2023
Dear Sagar, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy housemates and I had a very smooth process which was handled by Ashley Peters. From initial viewing through referencing and then the signing of the tenancy agreement, Ashley was there to answer and questions or queries about whatever we brought up.
Seán · 28 October 2020
Agent replied · 28 October 2023
Dear Sean, We are delighted that you took the time to leave such a fantastic review which Ashley and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had the most amazing experience working with Sonia! I’ve had the chance to experience one of the most supportive, professional and reliable experts. Sonia went the extra mile to make things work. It brings a strong, genuine connection of … More
Myung · 28 October 2020
Agent replied
Dear Mia, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery impressed with our experience with Dexters Kingston. Ben, Natalia and the team are fantastic. Very responsive, easy to do business with, not pushy, offer great advice and very efficient. They do as they say and very reliable which is … More
Oleg · 28 October 2020
Agent replied
Dear Oleg, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe recently had to move property in a short space of time and after contacting Dexters Beckie was immeasurably helpful in finding us a new home to rent. She was very attentive and approachable and listened to our needs before finding us a … More
David · 29 October 2019
Agent replied
Dear David, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
Googlereally disappointing,
I have an idea that dexters distribution was related to their good reputation but unfortunately
they have financial power as what happened to me proved that they don't care about the tenant
as recently happened they forced us to release the security deposit and got our furniture disposed off without our permission
Peter · 26 June 2024
Agent replied · 25 August 2024
Dear Peter, I am sorry to read your 1* review. I am unable to locate you on our database based on your google username. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI would like to commend the employee, Kelsey Hargan, at the real estate office for her exceptional service. Her professionalism and friendly approach made my visit to view a rental property a great experience. She was attentive, helpful, and ensured that all my questions were answered.
Ghanam · 3 November 2024
Agent replied · 9 December 2024
Dear Ghanam, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
