Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleJoshua has been incredibly helpful and attentive. He has found a perfect accommodation for me in a really short time.
Dear Patrycja, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua has been really helpful with our search for a property to rent, constantly offering us property to view and helping us narrowing our search 😶🌫️ …
Dear Annacel, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmelia was super helpful and on the ball. As soon as something came in that she thought was suitable for me, she let me know straight away.
Dear Maff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua from Dexters Kingston is amazing! Lovely guy to work with. I’ve been looking for a good home around Kingston, he’s been extremely efficient, kind, and helpful.
Dear Jerry, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy husband and I would like to thank you Alex Fraser who has been providing good service to us for renting a lovely property. He is nice, professional, helped us to negotiate the rent with landlord and reply email efficiently. Highly recommend !
Dear Maggie, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThorough professionals and to the expectations. Special mention to Kelsey Hargan for smooth handling of the job
Dear Anand, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe've had a great experience buying through Dexters. From initial viewings, through to completion. Conor has been informative and available. Especially during these unprecedented times, the whole team have worked hard to make the experience as normal as possible. Thank you. Becky, Jon and Oscar
Dear Becky, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleKelsey Hargan is great! very proactive and provided me with the right info. Thanks
Dear Juan, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleThey were very helpful especially Kelsey made a nice job I highly recomend dexters
Dear Klaus, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
5/5
GoogleMy experience with this letting agency is overall great. I had to deal a lot lately with this branch manager which is Amelia Davis that I have only good words to say about. She is very reliable, responsive and ready to help anytime having close communication with the client. She always replied to my emails within minutes and that's what you want when you need informations. I will strongly recommend this letting agency to others.
Dear Andrei, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amelia, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJessica has been punctual, helpful and professional at all times.I believe she's an asset to the Kingston office.
Dear Andrew, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy experience with Dexter's for both Rental and Buying has been fabulous. Big shout out to Mustafa Soner!!!
Dear Yash, Thank you for taking the time to leave a lovely review regarding Mustafa. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recommend Dexters Kingston, especially Jordon, who can understand what you really need. He will suggest you the very best variants, tell all details connected with the flat and the district.
Dear Anna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Kingston office, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlthough we didn't end up renting with Dexters, Josh was really proactive in sending new properties each time they came available and really worked hard to try and find us something!
Dear Jo, Thank you for your kind words and taking the time to leave a 5 star review. We wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAnthony and his team have been fantastic from start to finish! They really know what they’re doing and made us feel at ease throughout the whole process! Thank you once again.
Dear Joanna, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe company offers a professional service. I dealt with Amelia, who was both professional and friendly. She helped me find a house and sign all of the paperwork in three days.
Dear Asta, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleUpdate May 2022: Sheikh was our property manager and he was a pleasure to deal with. He was friendly, responsive, professional and provided excellent service in managing the property. … More
Dear Huang, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleHarvey B. from Dexter's Kingston office has been an absolute pleasure to work with! His guidance and dedication to helping me find my next property in Kingston and the surrounding suburban areas have been invaluable. He’s professional, attentive, and always ready to go the extra mile. I highly recommend him!
Dear Nouman, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleShout out to Joshua from Dexters Kingston, he was really helpful throughout our rental search journey, professional, and diligent. I was happy to have him as my letting agent.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’ve been with Dexter’s for 3 years now and am sad to have left a property managed by them all because of a gentlemen called Paul ford. Paul has been amazing all this time, he is very effectient and thorough in what he does. He always … More
Dear Adeela, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleJosh is very friendly and helpful. He keeps in touch with us about new lettings available to suit our specific needs.
Dear Greg, It’s great to hear that you have had a brilliant experience with Josh. Thank you for the 5* Google Review and for taking the time to share your feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI'm very pleased with how Dexters helped us look for a house to let. My friend and I just walked into their office without an appointment but the staff were all very welcoming especially Harley Baker who immediately assisted us and … More
Dear Andrea, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleSonia was our counter part at Dexters Kingston and i am very positive surprised how well everything went. She was able to secure new tenants and get everything signed in a very short time. Another plus point is that we never set foot in … More
Dear Pako, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe’ve recently sold our house through Dexters Kingston and they have also been helping with our search for a new property. Chloe has been extremely helpful, staying in regular contact and keeping us updated on new properties coming onto the market. Thanks for all your, help so far, Chloe.
Dear Tom, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
