Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleWe spoke to Kelsey Hargan at the Kingston branch and we were both please with her professional service
Dear Kento, Thank you for taking the time to leave a lovely review regarding Kelsey. Kind regards, Asma , Customer Relations Team.
5/5
GoogleThe staff are very friendly and… The staff are very friendly and helpful. Its lovely to be greeted with a warm welcome and smile especially when dealing with jess steer , she whose so friendly and helpful. It's a pleasure to work with you... Many thanks Samadi
Dear Ali, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMr. Conor Hayes is a Senior Sales Consultant in Dexters Estate Agent and he is very helpful, kind, generous and open minded individual who really deserves a big round of applause for his outstanding work and also he is very knowledgeable and professional. Overall his work is really praiseworthy.
Dear AhsanHabib, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI just completed my sale of my flat in Kingston yesterday. Though it was a long and complicated road to get this sale done, the team at Dexters was really fantastic the whole time - Ben, Natalia, Nina and Connor were always available to … More
Dear Natalia, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleConnor has been super helpful in my bid to find my first home in Kingston. Really great to talk to someone who is actually interested in what I'm looking for and happy to help me find the right place, as well as offering options I might not … More
Dear Sam, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a very pleasant experience with staff as they have always been very nice and helpful. Jessica and Joshua were very responsive, understanding and patient.
Dear Eylul, Thank you for taking the time to leave a lovely review regarding Jessica & Joshua. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor was helpful, professional, listened to our requirements and kept in regular contact. Which I am sure is greatly appreciated by both tenants and landlords.
Dear Mike, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEmily has been very helpful every step of the way when selling our house, very patient and professional and also very responsive to calls and emails.
Dear Hilary , Thank you for taking the time to leave a lovely review regarding Emily. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have had the pleasure of dealing with Sonia and her team recently, notably Lucy and Joshua. … More
Dear Tony, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWant to give thanks to Joshua Evans for his great service, keeping in close contact with me regarding new properties on the market. Thanks for your help!
Dear Ginwithaj, Thank you for taking the time to leave a lovely review regarding Joshua. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEla from Dexter’s Kingston was super helpful to me on the phone the other day; answering all my enquires whilst ensuring I had received the best service.
Dear Erin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have been helping my son find a student house/flat in Kingston and came across Dexters and Ben. He’s been most helpful, most professional and attentive at all times. Would happily recommend Ben and Dexters to others, without a second thought!
Dear Simon, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleDuring the early process of buying a home, I realised the importance of having and working with a knowledgeable person within a good estate agent like Emily at Dexters, Kingston. Emily has been approachable and available, that combined with … More
Dear J, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
4/5
GoogleJessica Woods was very amicable and professional when I enquired on possible rental properties in the area and arranged for a viewing.
Dear Adam, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHarvey Barton is very responsive, and he proactively offered me a few other openings for viewing, really helpful to me.
Dear Sonia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSonia was amazing in helping me find me new 2 bedroom home. She made the whole process easy and fast.
Dear Jade, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have successfully rented a property with this company with the help of Alex and Sonia. Alex is always been very available and answer any question and helped me throughout all the process.
Dear Veronica, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBig shout out to Amelia for all the help she has given us to find the property of our choice! She was very efficient and her responses were very prompt....Thank you Amazing Amelia!!
Dear Serena, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex Fraser has been really helpful during my property search. He was always available when I needed to speak to him, and his efficient service has made the process very smooth. Thanks Alex!
Dear Duncan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently sold my house with Dexters and would really recommend Gemma and Nina. Friendly, efficient, helpful - none of that bombastic nonsense you too often get with estate agents - just professional. Sold at the asking price and smoothed the process with some less than wonderful solicitors. Thank you.
Dear Liz, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleJessica Woods was very helpful and proactive in assisting me in my search for a new property.
Dear Abigail, Thank you for taking the time to leave us a 5 star review for Jessica. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
GoogleHappy with Dexters team services, very supportive in general, especially Kelsey has been very helpful and efficient.
Dear Nicola, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma , Customer Relations Team.
5/5
GoogleJordon is very helpful and always very cheerful. He is easy to speak to and always finds ways to accommodate your requests. He provides excellent customer care. I highly recommend him.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJessica did a brillant job by showing us the property two times and running details of the property with me and my husband. Nina is also handling our purchase matter very efficiently. We are really happy with the overall service provided by Dexters team in Kingston.
Dear R Ghumman, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
