Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Had an amazing experience at Dexters Kingston! I was looking to buy my first house and the service I received from Jessica Gourlay was amazing, she made me feel comfortable as I was quite nervous, she also made sure that I knew everything … More

Skynmaps · 28 October 2020

Agent replied

Dear Pavan, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We sold our house with Dexters in august 2020 and the team that supported us were fantastic, Ben, Jess and Sonya were always available to talk, advise and support through the process. We genuinely felt like we were the only people that they … More

Chloe · 28 October 2020

Agent replied

Dear Chloe, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters have managed my property for nearly four whole years and the team at the Kingston branch have always been helpful. Dexters have always found suitable tenants for the property and I am always informed with anything going on. The ease of whole process these past few years has been great.

Emilia · 2 October 2024

Agent replied · 23 October 2024

Dear Emilia, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Dexters have been great in the sale of our flat. From the beginning they have been quick, responsive and knowledgeable. In particular Anthony and Emily have been very helpful.

Andrew · 2 March 2023

Agent replied · 28 October 2023

Dear Andrew, e really appreciate you taking the time to leave such lovely comments about Anthony and Emily. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Taylor has been fantastic trying to help me find somewhere to rent, making the process as easy as possible with me being 5 hours away.

Chels · 30 June 2023

Agent replied · 28 October 2023

Dear Chels, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joshua was a huge help while searching for a property to rent. As a student you rarely get good customer service, but Joshua was really kind and attentive

Ūla · 1 April 2023

Agent replied · 28 October 2023

Dear Ula, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We experienced an excellent, professional service from all members of the sales team at Dexters in Kingston when selling our property. In particular Conor Hayes who was absolutely amazing throughout the whole process! He kept us updated and … More

Sam · 28 October 2021

Agent replied · 28 October 2023

Dear Sam, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Would recommend Alex from the agent, as he has been very helpful in our enquiries into letting flats!

Tom · 22 December 2023

Agent replied · 21 March 2024

Dear Tom, Thank you for taking the time to leave such a 5* review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently rented my flat through Dexters Kingston and would highly recommend. As a first-time landlord Sonia De Abreu provided brilliant support and guidance. Her team were efficient, professional, and kept us informed during the viewings process. Despite slightly overpricing at first, after a review the team found us a great tenant at short notice during December. Jack Morgan worked incredibly hard to finalise everything for us ahead of the festive closure. Thanks to the team!

Katie · 22 March 2023

Agent replied · 28 October 2023

Dear Katie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have received really good service from Dexter estate agency and speacily Mustafa Soner was very professional and helpful.

Mustafa · 22 November 2023

Agent replied · 21 March 2024

Dear Mustafa, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sincere thanks Kelsey for all your invaluable help in helping us find our new home. Providing excellent customer service

Kuran · 22 November 2023

Agent replied · 21 March 2024

Dear Kuran, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Maddie was amazing. She found myself and my family the perfect place, and has been super helpful, patient and quick along all the steps for us to rent it. Thank you, Maddie!

Thais · 28 October 2022

Agent replied · 28 October 2023

Dear Thais, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We’ve just rent a new flat with Dexters Kingston. We are appreciated Amelia provide us quick service, always keep us update. She is very friendly and kindly. Many thanks Amelia and Dexters!

Dilek · 28 October 2022

Agent replied · 28 October 2023

Dear Dilek, We really appreciate you taking the time to leave such lovely comments about Amelia. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston Upon Thames team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Happy to recommend Dexters - smart, responsive, seamless service. I was able to be a lot more flexible when negotiating the rent by using Dexter's (especially Senior Letting Adviser Ethan Umpleby).

Iulia · 2 December 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Josh helped me go through all the questions regarding the property. He was very helpful and always smiling. Thank you Josh!

Kholoud · 30 September 2023

Agent replied · 28 October 2023

Dear kholoud, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters are one of the best estate agents. My family and myself have used their services over many years and only experienced a professional attitude with a personal touch. Sonia from the Kingston office went out of her way to help me with a issues I had. I am grateful to her and the team who proved time and time again they are a trustworthy group of professionals.

Shwan · 24 October 2023

Agent replied · 28 October 2023

Dear Shwan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very good service. I recommend, especially thanks to Jessica Woods as a professional in her field.

Kyrylo · 21 January 2024

Agent replied · 21 March 2024

Dear Kyrylo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to Kelsey for helping me out for rentals! She is very attentive and informative!

Kadir · 21 January 2024

Agent replied · 21 March 2024

Dear Kadir, Thank you for taking the time to leave a wonderful 5* review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma , Customer Relations Team.

5/5

Google

I first spoke to Sonia regarding my property becoming available unexpected about 6 weeks ago. Within about 3 weeks Sonia and Amelia had shown over a dozen people around the property and had found me new tenants that have since moved in. … More

Ken · 28 October 2020

Agent replied

Dear Ken, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Really impressed with the service. We dealt with Ben Surman and from the start he was super efficient. He ensured everything ran smoothly and the turn around time from the first viewing till the move in date was phenomenal! Ben is really … More

Demi · 28 October 2020

Agent replied

Dear Demi, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

A very efficient agency. We walked in off the street and met Harley who was incredibly helpful. The whole process has been quick and easy because of the organised and professional approach taken by the staff. Harley has been our main point … More

Lucy · 28 October 2020

Agent replied

Dear Lucy, I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The team was quite supportive and helpful especially Amelia Davis❤.Throughout the procedure they gave us correct guidance and help and answered all our queries quite professionally.Thankyou Dexters Kingston🥰 …

Neha · 31 January 2023

Agent replied · 28 October 2023

Dear Neha, We really appreciate you taking the time to leave such lovely comments about Amelia. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amelia is most reliable, honest and transparent in her dealings. She was always quick to respond, took full responsibility of her work. Excellent advice and best services. … More

Sisil · 31 January 2023

Agent replied · 28 October 2023

Dear Sisil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Highly recommended very smooth renting process, Tom Lelyveld was very helpful and assisted in every step of the way being communicative and understanding Tom very helpful and professional I would highly recommend Dexters when you are planning to look for a place to stay thankyou Tom.

Ahmed · 10 March 2020

Agent replied

Dear Ahmed, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?
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