Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

I recently purchased a flat and the team at Dexters Kingston were excellent. I felt guided through every singe step, Becky and the rest of the team are a credit to Dexters. Thank you for always communicating, providing great service and being helpful.

Sam · 10 December 2017

Agent replied

Dear Sam, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

A very professional team. I just popped in and spoke to James in sales, a very knowledgable man about the market and easy to talk with. This office is a breath of fresh air when it comes to estate agencies.

Georgia · 30 October 2019

Agent replied

Dear Georgia, We are delighted to read that our Kignston Upon Thames Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Many thanks to Sonia De Abreu and Amelia Davis at Dexter's Kingston for their efficient service in the letting of our property.

Richard · 31 January 2023

Agent replied · 28 October 2023

Dear Richard, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter agents are really active in their work. They try to get you what you need especially Alex and Sonia De Abreu

Ahmed · 31 January 2023

Agent replied · 28 October 2023

Dear Ahmed, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Josh has been helping us find a home. He's been very proactive, communicative and super helpful in the searching process. 100% recommend.

Freddie · 31 January 2023

Agent replied · 28 October 2023

Dear Freddie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Josh, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a group of students, we were going into the house hunting game completely unaware of what to expect and what was involved in renting property. However, Amelia made the process easier and less daunting. She is an amazing estate agent, … More

Nabeela · 29 October 2017

Agent replied

Dear Nabeela, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Sonia and Team helped to let our flat. In spite of the difficult times owing to COVID-19, Sonia and her team were there to answer questions and resolve problems. Thank you to Sonia and her great team.

Gayathri · 16 October 2020

Agent replied

Dear Gayathri, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Very diligent, kind individuals in particular Joshua who helped us in every aspect of house hunting

Sinead · 30 July 2023

Agent replied · 28 October 2023

Dear Sinead, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jessica was incredibly helpful and professional in assisting us with our property search

Vera · 14 October 2023

Agent replied · 28 October 2023

Dear Vera, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jess was very helpful and welcoming with my enquiry. Great stuff all round.

St · 14 October 2023

Agent replied · 28 October 2023

Dear St Anthony, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dear Joshua Evans, I wanted to take a moment to express my sincerest gratitude for the outstanding service you provided throughout our real estate journey. Your dedication, professionalism, and expertise stands out. You have consistently went above and beyond to ensure that every detail was taken care of. Thank you once again!

Aslam · 27 April 2024

Agent replied · 25 August 2024

Dear Aslam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Josh at Dexters Kingston is very helpful and proactive. A pleasant experience communicating with him. Very much appreciated!

Jeffrey · 31 May 2023

Agent replied · 28 October 2023

Dear Jeffrey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey is excellent at everything she does as well as polite and very knowledgeable. I found her very helpful.

Kevin · 1 May 2023

Agent replied · 28 October 2023

Dear Kevin, We really appreciate you taking the time to leave a review regarding Kelsey and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey has been the most efficient real state agent that I have met Highly recommend to deal with Dexters

SANTIAGO · 1 May 2023

Agent replied · 28 October 2023

Dear Santiago, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was looking for a 2 Bed House in Kingston & New Malden and Amelia Davis was Very Helpful and An Absolute Rock Star in helping me with this. She was Very friendly and Vey Professional.

Muhammad · 18 December 2020

Agent replied

Dear Muhammad. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Jessica Woods is a matticulous and enthusiastic agent :) I appreciate her service!

Noa · 7 October 2023

Agent replied · 28 October 2023

Dear Noa, Thank you for taking the time to leave a wonderful 5 star Google review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey is really helpful and hard working. She always fulfill what my requests.

Joseph · 7 October 2023

Agent replied · 28 October 2023

Dear Joseph, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have dealt with Kelsey Hargan, she is really very nice and helpful

Mahmoud · 30 September 2023

Agent replied · 28 October 2023

Dear Mahmoud, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am in the process of buying a house from them. So far I have received very good service. All the staff I have dealt with are very polite and nice. Emily and Conor have been very efficient and professional. As a buy to let investor, I have dealt with a lot of estate agents over the years and this one is one of the best! All queries have been dealt with in a very timely and responsible manner. Hopefully with their help, I could complete this house purchase soon!

Susan · 22 September 2021

Agent replied

Dear Susan, thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Kingston office. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Used Dexters to let a property. Ben was superb- knowledgeable, professional and found me a good tenant in double quick time. Also very proactive in dealing with any issues.I would highly recommend Dexters to anybody.

Andrew · 11 February 2021

Agent replied

Dear Andrew, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to Ben and the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I've recently enquired the office for a few viewings. Harvey gave us great services and had gone above & beyond to arrange a few more for us to view in the same day. David who accompanied us was also very lovely. Will recommend them for sure!

X · 4 August 2024

Agent replied · 25 August 2024

Thank you for your kind comments regarding Harvey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Great thanks to Jack (Morgan) and Evie (Phipps) for their support. They are really helpful and Amazing. Real gems for the Dexters!

Uğur · 1 January 2023

Agent replied · 28 October 2023

Dear Ugur, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Brilliant agency, a huge thank you to Jordan and the team for securing me such fantastic tenants. Jordan was extremely proactive, he kept me in the loop and always called me to respond to my million questions over email.

Ms · 1 November 2019

Agent replied

Dear Lucy, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexter's simply get the best team in Kingston. Wonderful communication throughout the process. Amelia is super efficient and great attention to details on both sides of the deal, facilitating the best outcomes for everybody. Megan has also … More

H · 29 October 2019

Agent replied

Dear Haoxian , I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. Dexters won Trusted Agent in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?

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