Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Joshua has been very friendly, professional and proactive in supporting me during my house-hunting - great communication!

Gianna · 30 July 2023

Agent replied · 28 October 2023

Dear Gianna, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amelia efficiently helped us secured our current tenancy and we have been happily living in the rental flat since then. Thanks Amelia!

Jessica · 2 March 2023

Agent replied · 28 October 2023

Dear Jessica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Used Dexters when moving rental flats. Mostly dealt with Alex. Had to chase things up on multiple occasions and didn't get responses that were promised. The paperwork all got dealt with quickly though.

Mikel · 28 October 2021

Agent replied

Dear Mikel, Thank you for the great review regarding your experience with Alex in our Kingston office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Sonia was very helpful to rent my property. Very professional team and highly recommended.

Bardia · 14 October 2023

Agent replied · 28 October 2023

Dear Bardia, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks Joshua Evans, very professional ,helpful and gives all the information you need fast.

Elena · 14 October 2023

Agent replied · 28 October 2023

Dear Elena, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very helpful team, we had some difficult requirements but Kelsey was able to find us some great properties!

Ryan · 30 June 2023

Agent replied · 28 October 2023

Dear Ryan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amelia Davis was helpful, professional, proactive and courteous, would definitely recommend Amelia to assist in all your property needs.

Giles · 31 May 2023

Agent replied · 28 October 2023

Dear Giles, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Big thanks to Sonia and all her team who were always professional, great communicators and very knowledgeable with their advice from the refurbishing of our property to letting it within days of going to the market. First class all the way.

Stuart · 11 September 2019

Agent replied

Dear Stuart, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We had so much help and were shown around by Kelsey who was so lovely! Great energy, great vibe, made us feel really comfortable & at ease (because viewing places is streSSFUL). Also advised us on the area and nice places we could go as well and our nearest transport links if we lived there. Was such a nice viewing experience and didn’t feel rushed.

Amy · 25 July 2023

Agent replied · 28 October 2023

Dear Amy, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent estate agents. Conor was very easy to work with - friendly, professional and very capable. The fact he was able to sell my house before it even hit the market was just an added bonus!

Mark · 16 March 2021

Agent replied

Dear mlrob85, Thank you for taking the time to leave such great feedback regarding your experience with Conor and our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Excellent! Alex Fraser is very profissional and fast.

Claudia · 20 February 2024

Agent replied · 21 March 2024

Dear Claudia, Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Amilia was phenomenal went into the office to request a view for a house booked us in early so we saw the house and we went up by taking it, thank you so much you made a very happy family here.

Bruno · 13 July 2019

Agent replied

Dear Bruno, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Im looking to relocate to Kingston and Katrina Touzakova has been extremely helpful, nothing is too much trouble for her. Highly recommend Dexters, really professional.

Julija · 28 October 2022

Agent replied · 28 October 2023

Dear Julija, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great service from Anthony Bell and the team at Kingston office. He was very knowledgeable about the market and provided us with an excellent service!

Richard · 28 October 2022

Agent replied · 28 October 2023

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kingston sales was really good. James was very helpful to me and had good communication and was very pleasant to work with. Outstanding I recommend!!

Lucy · 28 October 2022

Agent replied · 28 October 2023

Dear Lucy, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a a recent viewing with Dexters. Consultant Jordon was very knowledgeable, set up viewing time-efficiently, and it was a smooth process . Very professional

Adam · 28 October 2022

Agent replied · 28 October 2023

Dear Adam,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very professional service from Dexters in Kingston. Ben Surman from the team has been very responsive and helpful and has gone above and beyond to make moving as smooth and stress free as possible. Thank you!

Andrea · 24 February 2021

Agent replied

Dear Andrea, Thank you for your great review regarding Ben in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I am extremely happy for the provided services, from signing contract to renting and any problems. Very fast contact over email, perfect resolutions of any occuring issues. I've been treated extremely well no matter what problems I came with and they have all been solved quickly. I can vouch for this company, especially for Sonia De Abreu.

Michael · 28 January 2024

Agent replied · 21 March 2024

Dear Michael, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’m a student who study in Kingston. I was looking for a flat to rent. If you have the same situation as me. I will highly recommend George to be your Introducer. He is always do his best. Thanks again to him.

Jiexiang · 10 December 2018

Agent replied

Dear Jiexiang, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Conor and the team at Kingston suggested a realistic asking price and had secured a cash buyer for our flat within days of it being in the market. They also achieved an increase in that offer. Couldn’t recommend more highly.

Matthew · 3 December 2019

Agent replied

Dear Matthew, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Kristian Gray is very helpful in my current flat search. Very prompt and transparent in giving updates/information. Looking forward to finding a great flat with your help!

Marjorie · 9 October 2024

5/5

Google

Was really happy in dealing with Dexter’s in Kingston very recently in my lettings search, especially Amelia who kept me updated every step of the way on the progress of my application, referencing and when I’d receive my lettings contract. … More

Kaylie · 29 October 2018

Agent replied

Dear Kaylie, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I highly recommend Joshua as he helped us a lot in renting process. He was kind and accessible whenever we need. Thank you!

Nihan · 1 January 2023

Agent replied · 28 October 2023

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

I am writing to thank Paul Ford for managaing our property. We live overseas and Paul has always been communicating with us efficiently. He is always available to help and we are grateful for his hard work and would recommend him to anyone.

Jacqueline · 10 December 2017

Agent replied

Dear Jacqueline, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. Dexters won Trusted Agent in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

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