Trusted Agent profile · Surbiton · Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

The Trusted Agent logo

4.5 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Lucy and Sonia were extremely quick and proactive in securing us a corporate tenant at an amazing rent and exceeding our expectations. The team is great, very proactive and always kept us up to date! Well done Dexters

Carly · 28 October 2022

Agent replied · 28 October 2023

Dear Carly, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I like to thank Jordan and his team for the great services they provided us in both lettings and sales. Having Jordan as a letting agent who always goes above and beyond his duties, was a pleasure to deal with. His is definitely on top of my list of estate agents to call and recommend.

Angela · 10 December 2018

Agent replied

Dear Angela, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Great experience with Dexters. Alex was attentive and professional. I couldn’t attend a viewing in person, he strived to get me as much information and a video tour of the property. Very happy with the service!

Fei · 1 January 2023

Agent replied · 28 October 2023

Dear Fei Chin Kaw, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

thank you so much for all your wonderful help. George has been absolutely amazing and helpful. i would definitely recommend Dexters Kingston. George was really accommodating and helped us through the whole process. everything went real smooth thanks to his efforts. thank you so much for making it as painless as it could be.

Aish · 4 June 2019

Agent replied

Dear Aish, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Thanks to Josh we will now be living in a fantastic house in a fantastic area! Thank you so much for your professionalism and knowledge of the area. We would highly recommend you to all!

Carly · 31 January 2023

Agent replied · 28 October 2023

Dear Carly, Thank you for your kind comments regarding Josh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been looking for house with them and they have been very supportive and would always inform me about the property that comes up according to my needs. Especially Ethan have been really helpful.

Bushra · 31 January 2023

Agent replied · 28 October 2023

Dear Bushra, Thank you for your great 5 star review, and mentioning your experience with Ethan in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had the pleasure to be contacted by Harley who got my details from a nearby office. He was able to find a better place than the one we initially saw on the Dexters website. All in all it has been a great experience, Harley was very responsive and professional at all times.

Federico · 28 October 2019

Agent replied

Dear Federico, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

It has been a great experience working with the agency, especially with Lettings Consultant, Nigel. He helped me quickly find an apartment, efficiently handle all the necessary documents, and provided timely advice on how to proceed in the best way. I have already moved into my new home, feeling happy and grateful for the support.

NATALIA · 16 October 2024

Agent replied · 23 October 2024

Dear Natalia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Kelsey Hargan was very helpful, she helped me a lot in sorting out the properties I could book and showed me many properties, I am very grateful for your help!

Wenge · 30 June 2023

Agent replied · 28 October 2023

Dear Wenge, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Taylor has been very helpful from the start trying to understand what we're looking for and arranging viewings accordingly. Definitely would recommend for anyone looking for properties in Kingston area.

Ash · 30 June 2023

Agent replied · 28 October 2023

Dear Ash, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

thank you so much for all your wonderful help. George has been absolutely amazing and helpful. i would definitely recommend Dexters Kingston. George was really accommodating and helped us through the whole process. everything went real smooth thanks to his efforts. thank you so much for making it as painless as it could be.

Aish · 14 April 2019

Agent replied

Dear Aish, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Jessica Woods is super friendly. All the properties that were presented to us matched our expectations. I highly recommend to work with Jessica.

Rodionova · 22 December 2023

Agent replied · 21 March 2024

Dear Rodionova, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My partner and I have recently rented a property with Dexters - in this competitive market it is complete luck which agent is letting the property you want, but it worked in our favour this time! Jess and Sonia were friendly, helpful and … More

Charlotte · 28 October 2021

Agent replied

Dear Charlotte, Thank you for taking the time to leave such great feedback regarding your experience with Jess and Sonia in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

My experience with Dexters Kingston has been good so far. I'm renting a flat with them and I've been dealing with Ben Surman. Ben was extremely helpful with the entire process and made himself available every time I had a question about the … More

Charlotte · 28 October 2021

Agent replied

Dear Charlotte, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to Ben and the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Just wanted to say thank you for an excellent service to the all the staff at Dexters especially Taylor McNeil. Thanks for being professional and friendly.

Adelaide · 7 October 2023

Agent replied · 28 October 2023

Dear Adelaide, Thank you for taking the time to leave a lovely review regarding Taylor. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Josh was extremely helpful and very considerate. He vetted the properties exactly to my needs and kept me up to date regularly. Would highly recommend him.

FATIMA · 7 October 2023

Agent replied · 28 October 2023

Dear Fatima, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emiley Healey has been very helpful and enthusiastic. She is also very organised. She is an asset to your company! Well done Emily. SB

Suki · 22 November 2023

Agent replied · 21 March 2024

Dear Suki, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Katrina has been extremely helpful and professional during my search for a new property.With the help of Katrina I was able to buy the perfect property. Will definitely be recommending her specifically to friends and family !

Aoife · 28 October 2022

Agent replied · 28 October 2023

Dear Aofie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I would like to thank Jack and Jordon for their excellent service and constant help. After talking to a lot of real estate agents I can say with all certainty that they are extremely talented and helpful.

Sara · 28 October 2022

Agent replied · 28 October 2023

Dear Sara, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Kingston is highly recommended for its knowledge of the area's property and market conditions. The staff are friendly and helpful, especially Katrina, who is very experienced and very responsive to our needs. Thank you very much.

Fumiaki · 28 October 2022

Agent replied · 28 October 2023

Dear Fumiaki, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amelia is the one who picked up my interest and listened carefully to what I needed in terms of renting a flat. Best service ever, prompt and efficient. No going in circles, no disappointments. Very much appreciated.

Daniela · 28 October 2022

Agent replied · 28 October 2023

Dear Daniela, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have been very happy with the service provided by Sonia and her team. She persevered with us, maintaining a relationship until we were ready to rent our property. Sonia and Alex delivered as promised. Thank you!

Amy · 28 October 2022

Agent replied · 28 October 2023

Dear Amy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey was very professional and helpful for property search. My moving has postponed to next year but I will keep in touch with her until then.

Woo · 28 September 2023

Agent replied · 28 October 2023

Thank you for leaving a 5 star Google review. We look forward to seeing you again in the office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jessica was very helpful with my search. She replied quickly and was very helpful finding me the right property for me

Kate · 21 January 2024

Agent replied · 21 March 2024

Dear Kate, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent