Trusted Agent profile · Surbiton, Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

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4.5 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

We purchased a house through Dexters and Hannah Berry was in charge of our file. From the very first viewing all the way through to the finish line, it was only due to Hannah’s meticulous, proactive and personable work that we were able to exchange & complete in just a few short weeks. Highly recommended!

Boh · 29 October 2019

Agent replied

Dear Boh, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Alex Fraser has been a great help! He found a property that was exactly what we were looking for, contacted me to book a viewing immediately as it looked like an amazing opportunity for us. And it was! He also helped us speeding up the … More

Filipa · 28 October 2021

Agent replied

Dear Filipa, Thank you for your review, and mentioning your experience with Alex in our Kingston office. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I have been working with Conor, in relation to our first property purchase. Conor has been really helpful, informative and timely. Although the transaction is yet to be closed, my experience with him so far has been amazing, and I do not doubt he will ensure the transaction is well-completed. Thanks Conor!

Michael · 8 October 2020

Agent replied

Dear Michael Thank you for taking the time in providing such lovely comments about Conor in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ben is so efficient and professional when we did the viewing of the property. I was so thankful to him when he made the suggestion of viewing the place, suited my needs perfectly! Quick response from the company as well in arranging my new tenancy. Kudos to the team!

Myren · 10 June 2021

Agent replied

Dear Myren, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Louise Smith Customer Relations Team

5/5

Google

Joshua Evans has been effieient, helpful and polite. Recommended.

Carmen · 9 October 2024

Agent replied · 23 October 2024

Dear Carmen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Fantastic letting agency . I was looking for an apartment within a short time. Surprisingly, I got this thing done within 2 hours. Amelia is such a wonderful agent. High efficiency, prompt communication, she really made everything as smooth as possible. This is a reliable agency with reliable sources and services. Highly recommended.

Jessica · 15 May 2020

Agent replied

Dear Jessica, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jack Morgan has been very helpful in finding me a new property I would highly recommend jack from dexters Kingston , If you are new and don't familiar with things jack is best option that can help you kindly.

Shaghayegh · 28 October 2022

Agent replied · 28 October 2023

Dear Shaghayegh, We really appreciate you taking the time to leave such lovely comments about Jack. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Have started looking for a property within Kingston area and Jessica Moreno helping me to find a right property. Jessica is a super professional with her clear communication and timely response. Looking forward to have my dream home soon!

Suresh · 28 October 2022

Agent replied · 28 October 2023

Dear Suresh, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The service given was great. Kelsey was very welcoming and reassuring with my property searching.

Grace · 26 June 2024

Agent replied · 25 August 2024

Dear Grace, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters have been great help in my search for a house. Great thanks to Joshua at the Kingston office that’s been keeping me up to date on new properties and very swift responses to all emails.

Rui · 31 January 2023

Agent replied · 28 October 2023

Dear Rui, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Me and a friend viewed a property this morning with Kelsey Hargan, it was a very pleasant experience and Kelsey was far nicer than the other agents we have spoken.

Gabriel · 30 July 2023

Agent replied · 28 October 2023

Dear Gabriel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I highly recommend Taylor McNeil if you're looking to rent an apartment. He was incredibly considerate throughout the process, making sure all my needs were met. Great service all around!

Pablo · 30 July 2023

Agent replied · 28 October 2023

Dear Pablo, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mustafa was friendly and charming and made the viewing experience enjoyable. Many thanks.

Susan · 26 July 2024

Agent replied · 25 August 2024

Dear Susan, Thank you for taking the time to leave a lovely 5 star review. Your opinion is valued greatly and it ensures we maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

I did not have a good experience with Dexter before and I recommended everyone to avoid getting a house from them! but we were fortunate to get in touch with Joshua from Kingston branch, he was really helpful, good in communication and made the process very smooth. I recommend him to anyone who is looking for a property in Kingston area.

Dayan · 26 July 2024

Agent replied · 25 August 2024

Dear Dayan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I am very happy with the service provided by Dexters . Sonia De Abreu has been very helpful, provided the right advise and she is very professional

Diya · 14 October 2023

Agent replied

Dear Diya, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I would like to thank Alex Fraser for his efforts and excellent customer service in helping me look for a property for me and my family .

Adam · 14 October 2023

Agent replied · 28 October 2023

Dear Adam, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Responsive, friendly and fast moving. Lucy Curtis has been particularly supportive on a difficult issue and Sonia always manages a fast turn around from “vacant” to “let”

Carole · 14 October 2023

Agent replied · 28 October 2023

Dear Carole, Thank you for your kind comments regarding Lucy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey was an amazing person! Helped us with the viewing and all the questions regarding the property. Thank you so much for this service!

Vishnuvardhan · 22 December 2023

Agent replied · 21 March 2024

Dear Vishnuvardhan, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We received an amazing peformance from Sonia De Abreu when we decided to move house before our lease had ended. Sublets can be expensive. There was a risk we would be required to subsidise the new lease because of Covid and its impact on … More

Shackera · 28 October 2021

Agent replied

Dear Shackera, we are really pleased to hear you enjoyed your experience with Sonia and us. Thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Alex is a gem and Dexters proves the reason why it makes sense to use an Estate Agent when looking for a property. We get someone professional. he was able to answer your questions and gathering the required information in good time. We had … More

João · 28 October 2021

Agent replied

Dear João, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Joshua from Dexters Kingston is very efficient, kind, and helpful. He has a wide experience on real estate market, attentive approach to the clients requirements. I highly recommend his services. Thank you, Joshua!

Ольга · 26 April 2023

Agent replied · 28 October 2023

Dear Ольга, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service and property recommendations. A special mention to Joshua who has been great in helping secure a place to let.

Korey · 20 February 2024

Agent replied · 21 March 2024

Dear Korey, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

I’ve had a great experience working with Isabella Briley. She is incredibly helpful and consistently reaches out with properties that match my criteria. She takes the time to understand what I’m looking for and makes the process feel smooth and easy. I highly recommend her to anyone looking for a reliable and dedicated real estate agent!!!

Kaelyn · 9 October 2024

Agent replied · 23 October 2024

Dear Kaelyn, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Isabella. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Paul Ford is our property manager. Since moving in to our property in late october 2016, he has been fantastic working above and beyond to sort out any issues. The communication has been upmost professional and amazing. We are very grateful for the service that paul provides making us feel at ease and has built our trust.

Jade · 16 May 2017

Agent replied

Dear Jade, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

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