Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSonia De Abreu has been so helpful with everything I need to put in place to secure a new tenancy; always really prompt responses to Emails and phone calls and nothing has been too much trouble. Thank you so much Sonia!
Emma · 28 October 2022
Agent replied · 28 October 2023
Dear Emma, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic agency, while I was looking for property they kept me updated regularly with anything they thought I’d be interested in. All the agents I’ve talked with have been very friendly and helpful, but Ethan has been especially brilliant- … More
Jake · 28 October 2022
Agent replied · 28 October 2023
Dear Jake, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJames is very patient and responsible, he always understands the needs of customers in detail, finds suitable properties for customers in a timely manner, and does his best to meet customers' viewing time. After viewing, he will follow up … More
Anne · 28 October 2022
Agent replied · 28 October 2023
Dear Anne, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy review relates to the excellent standard of care and attention we have received from Conor during the search and purchase of our new home in Kingston. Every communication with Conor was timely, polite, extremely professional and he is … More
Kim · 28 October 2022
Agent replied · 28 October 2023
Dear Kim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters has been amazing. Amelia Davis went the extra mile to help me secure a property during the Covid pandemic while also relocating from a different country. She is highly professional and always replied super quickly. She even went to the property for me to take a video. Excellent service!
Cornelia · 2 December 2020
Agent replied
Dear Cornelia, We are delighted that you took the time to leave such a fantastic review which Amelia and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmazing Team at Dexter's in Kingston, Especially Sonia De Abreu who has been friendly, professional & supported me with Certificates property checks & anythingelse I need. What a great team. Always a pleasure to work with her. Best Magi x
Magi · 2 December 2022
Agent replied · 28 October 2023
Dear Magi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have been house hunting and Amelia Davis has been very helpful and patient throughout the process. In such a dynamic and chaotic market, it's good to count on someone who guides you to find the perfect place. Great service!
Fernando · 2 December 2022
Agent replied · 28 October 2023
Dear Fernando, We really appreciate you taking the time to leave such lovely comments about Amelia. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters helped me to buy my dream house this month. Anthony and James from the Kingston office were fantastic to deal with, sympathetic and supportive. David Fisher was outstanding at keeping my chain together and was also a big help.
Tristan · 2 December 2022
Agent replied · 28 October 2023
Dear Tristan, Thank you for your kind comments regarding Anthony and James and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service received. Kelsey Hargan was an excellent agent who made sure all my questions were answered.
Tom · 26 June 2024
Agent replied · 25 August 2024
Dear Tom, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAmelia and the team are fantastic!! Within 1 day they had marketed the property online and arranged a viewing. I had a tenant secured and moved in within a few weeks. Thanks again Amelia, you are the best!
James · 31 January 2023
Agent replied · 28 October 2023
Dear James, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmily was friendly and helpful throughout our buying process - she really helped us out when we had issues with the solicitor and avoid what could have been a very stressful situation!
Benjamin · 30 July 2023
Agent replied · 28 October 2023
Dear Benjamin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI didn’t end up choosing a flat with Dexters but Ela was so lovely and sent me properties I may have been interested in after my initial viewing. Lovely company and people.
Maddy · 30 July 2023
Agent replied · 28 October 2023
Dear Maddy, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters Kingston has so far been very satisfactory. I would like to give my special thanks to Ben for his great service and assistance. Ben is very pleasant to work with and is always eager to respond to our inquiries. I would highly recommend him to anyone!
Hazel · 24 June 2021
Agent replied
Dear Hazel, Thank you for your kind words regarding Ben in our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmelia Davis was great throughout the tenancy process and guided us through the process.
She was quick to reply and was easily reachable on phone for any doubts. Overall, a good experience on the letting process.
Ketan · 1 April 2023
Agent replied · 28 October 2023
Dear Ketan, Thank you for your kind comments regarding Amelia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service and very responsive estate agency! Amelia Davis is a start, helped me to get a number of properties in the past 5 years and always does it at the highest standard and very quick!
Askar · 1 April 2023
Agent replied · 28 October 2023
Dear Askar, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBen was just amazing at helping us find our new home! After calling Ben interested in a different house, he suggested a property that he knew we would love and we went to view it that evening! Everything was dealt with so quickly. He is so … More
BEAUTITUBEbyLevi · 28 October 2021
Agent replied
Dear Levi and Maykel, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBella was really helpful, giving great advice and support.
Rachael · 27 October 2024
Agent replied · 10 November 2024
Dear Rachael, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleKelsey is fantastic very polite and communicative hopefully she will help us find our dream property
Eirini · 2 September 2025
★★★★★ 5/5
GoogleAmelia was v helpful. She has been v patient with our search and helpful in every way possible. Still in search for our property, but hopefully we’ll find it soon! I hope all agents would be as friendly as A.
Misha · 28 October 2022
Agent replied · 28 October 2023
Dear Misha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been working with Emily Terry from Dexters Kingston Estate Agent, with regards to a purchase and Emily has been extremely helpful with expediating the process by chasing solicitors and brokers. She has responded to all enquiries, providing a response within 24 hours and is very professional and proactive.
Noor · 21 May 2021
Agent replied · 28 October 2023
Dear Noor, Thank you for your review, and mentioning your experience with Emily in our Kingston Upon Thames office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team
★★★★★ 1/5
GoogleNot the best Estate agents. Unfriendly and some of them were late. No matter the reason/s as Estate agent/s you should be on time. Not a good help either when you contacted them with regards of damage/s that need to be fixed in a property. Overall customer service of Dexters is terrible!
Cia · 24 December 2025
★★★★★ 5/5
GoogleI have just rented through Dexters and Ethan was my letting agent. He has been fantastic and has gone the extra mile to help me throughout the whole process as it was my first time finding a property. All in all if I could give 6 stars I would
Rebecca · 11 July 2021
Agent replied · 28 October 2023
Dear Rebecca, we are pleased to read that you have received 5* service from Ethan and the team in our Kingston office. Your feedback is really appreciated and I will ensure your comments are passed onto the team. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleStacie Pardoe is managing two properties for us. We cant rate her service highly enough. She always stays on top of all repairs, checkin, checkout etc. She keeps us updated at all times, follows things up and is so polite and lovely to deal with. We have complete peace of mind with Stacie in charge!
Rina · 10 November 2019
Agent replied
Dear Rina, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe purchased a house through Dexters and Hannah Berry was in charge of our file. From the very first viewing all the way through to the finish line, it was only due to Hannah’s meticulous, proactive and personable work that we were able to exchange & complete in just a few short weeks. Highly recommended!
Boh · 29 October 2019
Agent replied
Dear Boh, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
