Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoshua was amazing. He’s the first agent ive seen who could offer immediate support and book for a viewing asap. Ive had a recent experience with another branch and it wasn’t pleasant. However, Joshua was able to change my mind. Highly recommended
Taha · 28 October 2022
Agent replied · 28 October 2023
Dear Taha, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery very impressed with Dexters. My agent Maddie is kind and patience as well as responsible throughout the whole process. her service gave me a very good impression. Thank you so much to Dexters and Maddie for my tenancy arrangement in Kingston.!
Keniel · 28 October 2022
Agent replied · 28 October 2023
Dear Keniel, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston Upon Thames office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSonia from Dexters is great professional!
We recently moved to kingston area and she managed so well all the documents with the landlord so our move was quite smooth .So far so good with Dexters agency .Thanks Sonia for you work.
Ana · 2 December 2022
Agent replied · 28 October 2023
Dear Ana, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReceived an excellent service when we rented our property through Dexters. In particular Sonia was very helpful and made sure everything was done smoothly. Would recommend Dexters to would be landlords
Banu · 28 September 2023
Agent replied · 28 October 2023
Dear Banu, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMr. Joshua was a big help in making the process of finding a new house that would work for me go more smoothly. I want to thank Josh once more.
Jakub · 21 October 2023
Agent replied · 28 October 2023
Dear Jakub, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMe and my fiancé are looking for our first home to rent and Joshua has been extremely helpful in the process in finding us properties that fit our needs and has been quick to respond to any queries we've had
Norheen · 1 January 2023
Agent replied · 28 October 2023
Dear Norheen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJoshua has been an absolute gem! He has been patient with us on our search, providing properties that were exactly how we described. He is speedy with replies and we are grateful to have had him on our propertyy hunt!
Gwen · 1 January 2023
Agent replied · 28 October 2023
Dear Gwen, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJosh has been amazing at helping me find the perfect property, very friendly and professional. Very fast acting service, Josh is definitely the go to guy to a star service. Thanks again
Shaniece · 29 August 2023
Agent replied · 28 October 2023
Dear Shaniece, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had the pleasure of working with Kelsey Hargan as our Letting Consultant, and her service was nothing short of excellent. Kelsey's deep knowledge of the local market allowed her to present us with options that perfectly matched our needs and budget. Her prompt communication and attention to detail made the process smooth and stress-free. Kelsey's passion for helping clients find their dream homes was evident in her tireless efforts and patience. Kelsey's professionalism, expertise, and dedication make her an outstanding choice for anyone in need of a Letting Consultant. We are incredibly grateful to Kelsey for making our dreams a reality. Thank you!
Jr · 26 August 2023
Agent replied · 28 October 2023
Dear Jr, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey has been a lot of help so far with my house hunt. Really appreciate her going out of the way to help me find the right house for me. Highly recommend Dexters.
Srikant · 30 July 2023
Agent replied · 28 October 2023
Dear Srikant, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDespite the initial hicup, overall we have been extremely happy with the service provided Sonia and her team. They showed professionalism and made our life easy during the whole rental process. Thank you
Stoneleigh · 30 July 2023
Agent replied · 28 October 2023
Dear Stoneleigh, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe are tenants and Paul Ford was dealing with any issues in the flat we rent. He was very good in the management of our flat. Always provide us quick solutions if any issues. I feel confident as a mother that if anything in the flat needs quick repair can contact Paul and he will be there.
Thanks Paul Ford.
Teodora · 10 December 2017
Agent replied
Dear Teodora, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAlex Fraser has been amazing with sorting out viewings and lettings for me and my friends! His communication and customer service level is fantastic, would definitely recommend him to others!!
Rej · 14 October 2023
Agent replied · 28 October 2023
Dear Rej B, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe dealt with James Castleman and he was excellent - personable and supportive right from the outset. He communicated clearly with us throughout our purchase and was exceptionally helpful when dealing with difficult conversations with the … More
Katie · 2 March 2023
Agent replied · 28 October 2023
Dear Katie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSonia De Abreu did fantastic job in preparing my properties for rental and has been very proactive with her team to make things happen. Thanks Sonia, looking forward to continue working with you,
Sinan
Sinan · 30 June 2023
Agent replied
Dear Sinan, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan was very professional, helpful and honest throughout the process of flat viewing. Really appreciated her insight and had a lovely positive experience searching with her.
Anne-Marie · 22 December 2023
Agent replied · 21 March 2024
Dear Anne Marie, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJessica and the team and incredible!
They have taken the time to listen to my criteria and search for the perfect property! Highly recommend and outstanding service.
Matthew · 22 December 2023
Agent replied · 21 March 2024
Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmily was very helpful and friendly showing us around the property, and very patient with all our questions. She's currently supporting us through our purchase! Thank you!
Gareth · 22 December 2023
Agent replied · 21 March 2024
Dear Gareth, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not … More
★★★★★ 5/5
GoogleI want to thank to Alex who made an incredible effort for us to rent a house in Kingston. It was really tough times, but he helped us a lot. We are chanceful to get know Alex.
Fatih · 1 April 2023
Agent replied · 28 October 2023
Dear Faith, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNEW REVIEW
Since my last reveiew 11 months ago, Sonia De Abreu and her team found me a professional family. The family has been in place for almost a year now and I have … More
Ravin · 1 May 2023
Agent replied · 28 October 2023
Dear Ravin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleThank you Mustafa for giving us the time to show us around Kingston flats. Although it’s not the place for me, Mustafa was informative and patient during viewings
M · 22 November 2023
Agent replied · 21 March 2024
Dear M MM, Thank you for leaving a 4 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleViewing Albert Rd in Kingston was excellent. Property was as it looked in the brochure and Josh was helpful and friendly. I hope we can make a deal!
David · 22 November 2023
Agent replied · 21 March 2024
Dear David, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDealt with Alex during our search for a rental property and he was extremely helpful in finding us a well priced property that suited our needs. He was also a great help liaising our thoughts and concerns with the property owner.
Jack · 28 October 2022
Agent replied · 28 October 2023
Dear Jack, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJack has been very patient and helpful on handling and processing my parent’s letting needs. Best Dexters Letting branch so far not gonna lie! Others just giving you assurance but nothing in the end.. couldn’t recommend Jack and his team enough.
The · 28 October 2022
Agent replied · 28 October 2023
It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
