Trusted Agent profile · Surbiton, Surrey
Verified
★★★★★
930 reviews across 2 platforms
1-5 St Mark's Hill, Surbiton, Surrey, KT6 4LH
Part of Chancellors, see every office.
Chancellors's office in Surbiton, Surrey, at 1-5 St Mark's Hill, is rated 4.2 out of 5 across 930 reviews on two platforms, including 213 Google reviews rated 4.3.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleGreat service, always available and really look to assist you!
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GooglePrablin has listened, been understanding of our needs and has been super efficient as well as very helpful in defusing a stressful situation. I wouldn’t hesitate to recommend her.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
5/5
Facebook5* rating for Carl Jeffries who gave excellent advice helping source tenants for my property. His understanding of my brief and professional approach gave me reassurance at all stages. I would recommend any customer to discuss stratergies with Carl which helps when making informed decisions.
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookKarl from Sunbury Chancellors was nothing but helpful in mine and my boyfriends search for our first property! All our questions were answered quickly and we felt that Karl put in a good amount of time and effort with the sale! Very proffesional. Thank you!
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
FacebookFantastic and speedy service by Liz Way when my door lock broke, leaving myself and 2 small children locked out of the house last night! All resolved within an hour and a new locked fitted. Couldn't have asked for better service in the evening.
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
1/5
FacebookDealings with the Surbiton branch have been the worst I've ever experienced from a letting agency. Rude letting agent, extremely unhelpful yet incredibly demanding and harassing when they want something, and no assistance provided at any step of the journey. Absolutely disgraceful service.
4/5
GoogleI switched from another well known agents and was very impressed with the honesty, communication and speed of the agents! I was a bit apprehensive but so far so good! Especially the sales manager Ryan. Honest,sincere, polite and professional
5/5
GoogleSamuel great. Thanks
Thank you Sighn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookChancellors sold our house quickly and efficiently. The whole process was expertly and efficiently driven by Hayley Cockman. Hayley chased solicitors and all involved within the chain helping the process run as smoothly as possible. Thanks so much for all your help!!
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Thank you Sara, always happy to help.
5/5
FacebookI just bought house in Chalgrave And I would like to say big thank You for helping me out to Richard Sharman from Chancellors. Briliant customers service, i hope i will have chance to deal with You in the future.
5/5
FacebookGreat service from the Sunbury branch , Scott and Dan did a great job achieving well above the price I was expecting for my house, don't be fooled by cheaper online services you get what you pay for Adrian Cook
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Surbiton office has 930 reviews across two platforms: 213 on Google, 717 on Facebook (across the whole business).
Chancellors Surbiton is rated 4.2 out of 5 across all 930 reviews, and 4.3 out of 5 on Google from 213 reviews.
Chancellors Surbiton, 1-5 St Mark's Hill, Surbiton, Surrey, KT6 4LH.
