5/5
FacebookThank you to Simon Butt for great service and always fast responses
Trusted Agent profile · Surbiton, Surrey
Verified
Chancellors Surbiton reviews
★★★★★
930 reviews across 2 platforms
1-5 St Mark's Hill, Surbiton, Surrey, KT6 4LH
Part of Chancellors, see every office.
Chancellors's office in Surbiton, Surrey, at 1-5 St Mark's Hill, is rated 4.2 out of 5 across 930 reviews on two platforms, including 213 Google reviews rated 4.3.
Reviews
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
Facebook5/5
FacebookAmy Thresher, Excellent Negotiator and Communication skills particularly when dealing with customers both as purchasers and new applicants, worked together on two development sites for Frontiera Real EstateLtd.
Agent replied · 23 February 2025
Good day its super mario pineapple beach clubs
5/5
FacebookNick was very helpful in searching for a new place! Thanks !!!
1/5
FacebookSteer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Agent replied
Yep me too, shocking service will not recommend them at all
5/5
FacebookThank you Paul Folley for your help today & support.
5/5
FacebookI have the pleasure of working with the Sunbury branch on a regular basis and I am impressed with their consistent efficiency and professionalism. I am particularly impressed with Scott, Daniel and Karl who are always doing their best to assist me in my daily tasks. They are friendly, approachable and I trust them to always deliver good leads.
5/5
FacebookWe had a fairly shaky start to our relationship with Chancellors. More recently, however, Mary Hughes at the South East Property Management office has been our point of contact and she has handled the recent change of tenancy very well. We're more than happy with the prompt and courteous service she provides. We'd certainly recommend Chancellors as Management Agents.
5/5
GoogleVery polite and helpful!
Agent replied · 24 February 2024
Thank you for leaving us this great review borislava, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookThanks to Patrick at chipping Norton, for really fantastic service.
5/5
FacebookAll in all chancellors have been very good and helped me a lot in moving property. I just wanted to mention a member of staff called Jodie Lancaster. She has been an absolute joy to deal with, very knowledgeable and her customer service is spot on. Chancellors are a great company to use to help you move property.
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Agent replied
Thank you for your kind comments!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Agent replied
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
FacebookI would like to give a huge thankyou to craig at your thatcham branch. My partner and i are first time buyers and we had no idea where to start. Craig gave excellent advice and no question was made out to be silly or too much trouble to ask :) a very helpful chap and much appreciated.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
5/5
GoogleI highly recommend Chancellors. The manager Dominic, was very helpful, insightful and kept me in the loop at all times.
Agent replied
Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI have recently been looking for a property in the area and I would like to say that I got outstanding service from Melissa Hill. She helped me solve so many problems that I was having and I don't know what I would have done without here! She truly is a great asset to the Chancellors group.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
5/5
GoogleVery polite and helpful!
Agent replied · 29 July 2023
Thank you for leaving us this great review borislava, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookThe services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Agent replied
Thanks lizee. Appreciate the review 🖒😁
1/5
FacebookBunch of con artists - won’t give my deposit back AVOID AVOID
Agent replied · 23 February 2025
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
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