5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
Trusted Agent profile · Surbiton, Surrey
Verified
Chancellors Surbiton reviews
★★★★★
930 reviews across 2 platforms
1-5 St Mark's Hill, Surbiton, Surrey, KT6 4LH
Part of Chancellors, see every office.
Chancellors's office in Surbiton, Surrey, at 1-5 St Mark's Hill, is rated 4.2 out of 5 across 930 reviews on two platforms, including 213 Google reviews rated 4.3.
Reviews
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
Facebook5/5
FacebookMany Thanks to the High Wycombe office for all the Help getting my Flat sorted , Great Service , and a special word for Alice Spencer for getting everything rushed though for me and keeping me informed at all times
1/5
FacebookAbsolutly terrible.Maidenhead branch is very unprofessional
Agent replied
We are sorry to learn that you had a disappointing experience with our team at our Maidenhead branch. Please contact seniorsupport@chancellors.co.uk with full details and we can look into this.
1/5
GoogleVery unprofessional estate agent - landlord and tenants should stay away from them. They only care about money and provide terrible client services. I have some horrible experience with them and will never go back!!!
5/5
FacebookI work for Niche. Louise and Richard are both very helpful when I go to collect keys or call about certain properties. Always calls me back straight away which makes booking photos with clients a lot easier.
1/5
FacebookHighly disappointed, been waiting for a call back for almost 6 days, called about 6 times, wasted my annual leave as I have been promised a viewing and no one bothered to call back to confirm booking.
5/5
FacebookHaving visited more than one estate agent in the Virginia Water area one person stood out as being helpful and knowledgable and that was Brian Lane. When i come to move i will be contacting him.
5/5
FacebookHad a great agent in with Oliver Marsden. Probably the most professional, helpful and polite estate agent I have ever dealt with. Hope to deal with him again should we decide to move in the future
5/5
FacebookHave been dealing with Chancellors since I moved into my property last October. I have found them and Shannon Harris in particular extremely helpful and quick to respond. Very happy with the service level provided. Thanks!
4/5
FacebookChancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook
1/5
FacebookSlow, dreadful communication, more talk than action, high fees and not the right level of experience. I won't sell a property through them again - there are several other companies who actually value your buisiness.
5/5
FacebookEmily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.
5/5
FacebookI have employed Chancellors for many years and service has been satisfactory. Since Isabelle Jakovlievic became involved the quality of service has moved up a level to fully justify a five star rating.
5/5
FacebookI used the carterton branch early on in the year to find property and found my search was made easier with the help from louise sinnott, would recommend using this company in the furture.
5/5
FacebookOur property manager, Emma Aquino, has been very helpful in arranging works on our rental property. She has been quick to respond to any queries and her assistance has been much appreciated. Thanks
5/5
FacebookI would like to say what a fantastic service and help we had from Keylen Wilson. A special thank you for replaying and solving any problems so quick. Many Thanks for excellent work.
5/5
FacebookEmilia Brugogoyne in property management has been very helpful and pro-active in the management of our flat at Maidenhead. she liaises well with landlord and tenant and communicates all issues and resolutions
5/5
FacebookAndrew Jordain in the Richmond branch has been super helpful, thoughtful and knowledgeable from the moment we met and has consistently done a brilliant job letting out our properties. Best in Richmond!
5/5
FacebookWent into my Aylesbury branch yesterday & was assisted by Nathan Armstrong & Richard Alexander. The two men were absolutely lovely & so helpful! Will definitely be going back! Thanks guys!
5/5
GoogleFantastic all round fantastic with Samuel the Rentals Manager at Chancellors. Positive approach even in a global pandemic! Higher rent achieved than previous. Recommend.
5/5
FacebookI contacted Chancellors about property viewings and was attended to promptly and found it very easy to get across my requirements. I found the staff friendly and very professional throughout.
5/5
FacebookIsabella Jakovljevic. Always polite helpful. Follows up all queries. Prompt replies. Never much trouble to help. Always checks afterwards to make sure everything is ok. An asset to your company.
5/5
FacebookExcellent service from Isabelle Jakovljevic , thank you very much! I felt well informed at all times and confident that any issues would be resolved swiftly. As indeed they were.
5/5
FacebookEmilia Brugognone from the lettings department has recently been a great help in getting vital information to me needed for my tax return. Helpful, positive and extremely polite. Thankyou Emilia.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Surbiton
How many reviews does Chancellors Surbiton have?
Chancellors's Surbiton office has 930 reviews across two platforms: 213 on Google, 717 on Facebook (across the whole business).
What is Chancellors Surbiton's rating?
Chancellors Surbiton is rated 4.2 out of 5 across all 930 reviews, and 4.3 out of 5 on Google from 213 reviews.
Where is Chancellors's Surbiton office?
Chancellors Surbiton, 1-5 St Mark's Hill, Surbiton, Surrey, KT6 4LH.
