Chancellors Surbiton reviews

★★★★★ 5/5

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Would just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!

Leah · 19 November 2016

★★★★★ 5/5

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Jordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend

Alexa · 3 November 2019

★★★★★ 5/5

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Austyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!

Sian · 27 September 2019

★★★★★ 5/5

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Had a wonderful recent experience with chancellors while purchasing a property. I have been updated regularly throughout the process. Jonathan Breen dealt with this case and he has been great and spot on with all the chase ups with solicitors and promptly kept me updated. I wouldn’t hesitate to use chancellors again. Thank you.

Gaurav · 28 September 2017

★★★★★ 1/5

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Very poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for

Justin · 14 May 2018

★★★★★ 5/5

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I recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.

Pamela · 10 November 2016

★★★★★ 5/5

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Oliver was fantastic throught the whole buying process of my new home and helped me and went to extra mile to make the process as easy as he could for me being a first time buyer! Thanks Oliver!

Becky · 7 November 2016

★★★★★ 5/5

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All went extremely well� Spoke to a young smartly dressed Young man in Aylesbury branch, If I remember rightly his name was Harry Price , I will be passing the name of your agency on to friends .

Helen · 1 November 2016

★★★★★ 5/5

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Scott was really helpfull on the process of our house purchase. He did all he could to make it easier and stress free. I did already recommend to a friend who wants to buy a property as well!

Gabriela · 22 October 2016

★★★★★ 5/5

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Richard and his team in the new Aylesbury branch were very professional and full of knowledge of the local area. Very polite and thorough whilst visiting us at our home. Highly recommend using them for lettings or sales.

Dan · 12 October 2016

★★★★★ 4/5

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I ended up not renting through them but I had many viewings recently in Surbiton/ Kingston and so many agents are arrogant and not professional while Anna ( I believe) was lovely and friendly with us. I would however advice to be more honest with your ads, if the garden is "officially" shared/communal, I would put that in the ad to save yours and tenants' time, instead of giving that information later by commenting " the other flat never uses it anyway".

Fair · 3 July 2020

★★★★★ 5/5

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Would like to say a massive thank you Melissa in the chesham branch for talking us though everything when my family brought there house and i would recommend her to all my friends x Thank you melissa xx

Clare · 22 October 2015

★★★★★ 5/5

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I worked with Harrie (branch manager) for many years and found him to be very proactive and knowledgeable in all aspects of property transactions, a true gentleman and a asset for the company .

Warren · 28 July 2019

★★★★★ 5/5

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my experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!

Jorge · 23 July 2019

★★★★★ 5/5

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I worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!

Duta · 6 December 2017

★★★★★ 5/5

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I would like to take the time to say thank you to Virginia Ayres who helped in the purchase of my property ... Her professionalism and communication was a reassurance in such a stressful time.... Thank you

Craig · 13 July 2016

★★★★★ 5/5

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I would like to thank the reading branch for helping my friend find a property within the area. Special mention to Lauren moorcroft and Jemma stone house for making it run smoothly . 5 star �

Chris · 9 December 2016

★★★★★ 5/5

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We recently bought a property with Daniel Johns help. A wonderful and delightful experience, especially as Daniel was available to answer all our questions and allow multiple viewings. Would definitely recommend Chancellors for buying and selling.

Ravi · 20 October 2016

★★★★★ 5/5

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I have known and worked with Andrew Jourdain and his team in Richmond for many years now and have nothing but praise for the excellent level of service he provides to both landlords and tenants alike.

Anthony · 18 October 2016

★★★★★ 1/5

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Under no circumstance rent or sell with this terrible unscrupulous company. They are about nothing but making a quick pound and they’re pure gorilla sales techniques are frankly scary

Ben · 28 February 2023

★★★★★ 1/5

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Poor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!

Kirsty · 12 October 2019

★★★★★ 5/5

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It’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.

Sarah · 3 October 2020

★★★★★ 5/5

Google

We had a stressful experience prior to exchange, to obtain all the documentation required from the seller's solicitor and to get things sorted with our lender, who was extremely slow. We were however lucky to have Gareth from Chancellors to push things through, when things were static. Although he was the seller's agent, he was always ready to listen to what we had to say, and push requests through to the seller's solicitor. He is extremely proactive and very professional. He did more than he needed to as an agent, and is something we deeply appreciated.

Trudy · 28 July 2019

★★★★★ 5/5

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I recently bought a flat in Surbiton and Josh in the sales team was brilliant. For a start he alerted me to the property which he recognised would be well suited to me, and thereafter his support through liaising with the vendor's and my solicitors about how things were proceeding was thorough. He also had no problem accompanying me on several visits to the flat before exchange of contracts so that I could show my builder around in order to get a head start regarding planned works on the property. I would recommend him and the rest of the team for their friendly and professional attitude to anyone.

Bruce · 28 July 2019