Trusted Agent profile
★★★★★
146 reviews across 1 platform
4A Athenaeum Street, Sunderland SR1 1QX
YOUR MOVE Chris Stonock's Sunderland office at 4A Athenaeum Street is rated 4.6 out of 5 across 146 reviews on 1 platform, including 146 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
GoogleGreat estate agents. They have helped me buy my first house and remained professional throughout. The communication was fantastic and I was kept in the loop every step of the way. Highly recommended.
Thanks Daniel, we really appreciate your 5* review and hope you're happy in your new home. Sam, Sarah J, Sarah S, Chloe, Lynne & Ewan. 😊 …
5/5
GoogleI use Your Move to find tenants for my properties. The whole process is carried out seamlessly by the team in the office. Nothing is ever too much trouble. They know their stuff and keep me right.
Thank you for your lovely review Alma, we appreciate your continued business. Kind regards, Sam.
5/5
GoogleWe have had excellent service from the girls (Sam, Sarah & Jodie). Our house purchase was a long and complicated one and they have been a fantastic support from start to finish. If we ever move, we will definitely use Your Move because of these ladies and their great customer service. Couldn't recommend them more.
Thank you Laura for you lovely review. Happy to help.
5/5
GoogleThe staff are welcoming, friendly and knowledgable they helped us decided which method to use to sell our house and it sold within days of being listed.
Thank you Leslie for your repeat business, it's a testament to the hard work of the team and we are thankful to our lovely customers for choosing Your Move Sunderland. Sam 😃 …
5/5
GoogleRecently completed on new purchase Third time I’ve bought now with your move All the girls are so helpful. Sarah been a godsend on getting this one over the line Thanks again
5/5
GoogleGreat service. Well informed. Very friendly. Great overall experience!
Thank you for your wonderful review Michael! We're delighted to hear that you had a great overall experience with us. Providing friendly and well-informed service is our top priority, and it's fantastic to know we met your expectations. We wish you the best of luck in your new home. Thanks again, Sam. 😀 …
5/5
GoogleAmazing estate agents. The staff are really helpful and are always on hand if you need any advice. Would highly recommend! The service is fantastic.
Thank you for a glowing review Lindsey, we really appreciate it and are grateful for your business. Sam 😊 …
5/5
GoogleGreat service, house sold within 3 weeks. Constant communication advising on offers and viewings. Lovely staff and would certainly recommend.
Thank you for you kind review Morgan. Sam 😊 …
5/5
GoogleExcellent service from Your Move. Sam, Jodie & Sarah provided help, guidance, advice and showed hard work and patience in getting our sale through to completion. It’s been very much appreciated that we were supported through the process. Would highly recommend Your Move Sunderland branch.
Thank you so much for your review Laura.
5/5
GoogleMy property is let out by Yourmove Sunderland, and dealt with by Rachel. She has sorted everything out promptly, and is very easy to communicate with. Can't complain, since she took over my case!
Thank you Jessica for you lovely review.
5/5
Google5 star service. Best agents I have used out of quite a few. Highly recommend
Thank you Grant for your lovely review, it really means a lot to us. Sam, Sarah S, Sarah J, Chloe, Jasmin & Lynne.
5/5
GoogleGreat staff, always keen to help and very responsive. Our selling experience with them has been first rate.
Thanks Cathie, we really appreciate your kind words. It's been lovely working with you. Sam
5/5
GoogleFrom the very first visit to value my family home all Yourmove staff have been professional and very helpful. If I had to leave a phone message they got back promptly and answered all questions. Thank you all very much.
Thank you very much Harriett for the lovely review.
5/5
GoogleVery happy for the services I received from your-move staff especially from Ailsa Neilson. All staff are professional and friendly. I reside 200 miles away from Sunderland but I feel my properties are in safe hands. Highly recommended and appreciated
Thank you for taking time to leave your review Qaiser, your feedback is greatly appreciated and we look forward to working with you.
5/5
GoogleVery helpful with tenancy queries. My query was a tenancy with a completely different company and they sat me down and explained my rights and responsibilities. Cannot fault these guys. A credit to their proffesion
Thank you so much for your review. We are always happy to help.
1/5
GoogleCame to value my house, 45 minutes late for our appointment. Didn't leave any information about prices. Called the office 7 times and couldn't get through and when I eventually get through they cant give me information. Poor service
Hi Brendan, Please can you contact the branch to provide further details on the service you received, so we can look into this for you. 0191 567 4095 sunderland@your-move.co.uk Kind regards Your Move
5/5
GoogleThis rating is due to the professionalism and helpfulness of Mr Max Ripley. It's been my first experience with 'Your Move' and I must say that if others in this firm are of this calibre, you can't go wrong!
Thank you for your review, more than happy to help.
5/5
GoogleThe staff are pleasant always ready to help
Thanks you for your lovely review Janet. It's been lovely working with you. Sam, Sarah J, Sarah S, Chloe & Lynne. 😃 …
2/5
GoogleNever answered the phone. Very difficult to contact.
Hi Will, I apologise you have not been able to reach us, I am sure you can see from the many positive reviews below that we are very responsive to our customers in the main. Sometimes during busier periods, peak holiday season, or over lunch breaks for example there may be times where you have to leave a message but again we are always very responsive to our messages and endeavor to call you back within 2 hours. I'd be grateful if you could provide more information on when you have tried to call and confirm whether a message was in fact left for us, as we have had no messages left today. If no message is left we do not know you have called and are unable to get back to you to help you with your query. If you'd like to call the office we do have a full team here today ready to help you. Kind Regards, Sam.
5/5
GoogleGreat service from Samantha, Jodie and Sarah. Happy to help every time I called and all were friendly and professional. They also went above and beyond to try and solve any problems. Highly recommended with many thanks.
Thank you for the lovely review Review Naomi, happy to help.
5/5
GoogleI had a property to rent out, Max Ripley from your move got in touch straight away. The property was marketed and the following day a let was agreed. Very fast, very professional wouldn’t use another agency.
Great feedback, very much appreciated.
1/5
GoogleCalled them one day. Said the person I needed to speak too was on lunch and that they'd call me back... never heard from them again.
Hi Robert, I am sorry you have not had a call back, please accept our apologies. We, like many other businesses, are experiencing unprecedented demand at the moment. We always ensure we return voicemails and messages the same day, it seems this has not happened on this occasion which i apologies for. We would always encourage you to call us back if you have not heard back from us by the end of the day as it may be that the message has not been passed on in error. Customer service as always, is a high priority for us and we would welcome the chance to resolve any concerns before a poor review is placed. Kind regards, Sam.
5/5
GoogleExcellent service, would highly recommend.
Thank you Laura, we really appreciate the kind review. Sam, Sarah J, Sarah S, Jasmin, Chloe & Lynne. 😊 …
5/5
GoogleReally friendly and helpful, keeping us informed of sale progress.
Thank you for your kind review Rachel, it's very much appreciate by team Sunderland. Sam 😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
YOUR MOVE Chris Stonock's Sunderland office has 146 reviews across 1 platform: 146 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
YOUR MOVE Chris Stonock is rated 4.6 out of 5 across all 146 reviews, and 4.6 out of 5 on Google from 146 reviews, checked 9 October 2026.
YOUR MOVE Chris Stonock, 4A Athenaeum Street, Sunderland SR1 1QX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.