YOUR MOVE Sunderland reviews

★★★★★ 5/5

Google

All the staff were fantastic during our selling experience, Sarah and the team couldn't do enough for us, no question was to much trouble couldn't fault them at all. Excellent experience compared to when we have dealt with other agents.

David · 16 November 2025

★★★★★ 5/5

Google

Sarah has been brilliant with helping us with our mood and i could not recommend her or the company any higher.

Sarah · 16 March 2026

★★★★★ 5/5

Google

The Branch Manager took ownership from the beginning, due to my own personal circumstances. This was vital and I can't thank Samantha Martin enough, in words. It was a godly act, sounds cheesy but its true. They delivered and exceeded my expectations. They performed the viewings themselves, giving honest feedback. Samantha and myself both agreed a targeted action plan, based on this and within the post market appraisal, pricing criteria. When the actual offer and ultimately final sale of the property happened. I went on the sole judgement of Samantha. I never met the buyer. The conveyancing could have failed, leaving my late mothers estate, paying both parties fees. I had complete confidence and beief, however. The personal and business relationship, I had the pleasure of experiencing, did not wain. I would like to thank all the members of staff, who my family had comunicated with. Truly are professional, always highly motivated and extremely polite. I hold this firm in the highest esteem. My name Antony Duell

Antony · 17 March 2024

★★★★★ 5/5

Google

My wife and I sold our first house through Your Move Sunderland this year and we're so glad we went with them! Words can't describe how amazing their service was and how much Sam and her team went above and beyond. Although the house we bought wasn't sold through Your Move, we attribute the fact that we eventually moved to how much effort Sam, Sarah & the team put into making it happen when the other estate agent (the one we bought our new house through) didn't!!! For those who want more info: We were in a rather short chain with only 3 parties which should have been straight forward but for some reason got delayed massively so that completion only happened after over 5 months. Sam and her team however were with us every step of the journey, answered the endless amount of questions we had and did everything in their power to help us move as fast as possible EVEN THOUGH the property we were buying wasn't even sold through Your Move. That's what you call service and care! We can honestly say that we felt Sam & her team really care about making a house move a positive experience for everyone involved. They chased things up if it needed to, kept us in the loop throughout and queried solicitors as to why things were delayed. The wealth of experience Sam & Sarah have is invaluable and we're convinced if it hadn't been for them, we would probably still be waiting for a completion date. They were also always just one phone call away. I can't emphasise enough how much a good phone manner and how fast an estate agent picks up your call says about how they deal with their clients and prospective buyers! When we first considered selling, we had several local estate agents visit us and value our property. Some of these didn't make a big effort to explain their fees, some of them talked a really big game and arrogantly bragged with how amazing they are & how many properties they sell, etc. When Sarah visited us it was none of the pushy sales tactics which was a breath of fresh air! Instead she was very genuine, professional, a great listener and communicated really well what selling a house involves. Any questions we had or additional info we felt was important to let her know about our house - she took the time to listen and note. What we then got was a quality listing and a high quality selection of really interested buyers. My wife and I are so glad that we decided to go with our gut instinct and chose Your Move over everyone else. We can't thank Sam, Sarah and the team enough for everything they've done for us and we would highly recommend them to anyone wanting to buy or sell!

Benjamin · 17 January 2024

★★★★★ 5/5

Google

Amazing company to buy property from. I would especially like to thank Sarah for all her hard work. All staff were very professional and approachable, nothing was a problem for them. Can't thank them enough for all the help liasing with a non responsive Solicitor. Ensured we were updated on a weekly basis, I can't thank them enough. Highly recommended.

Kim · 3 October 2024

★★★★★ 5/5

Google

I cannot praise the girls, especially Sam and Sarah, in the Sunderland office enough. They have been extremely helpful and also very sympathetic during what has been a very stressful time. I would thoroughly recommend them to anyone wanting to sell their property

Ann · 4 April 2025

★★★★★ 5/5

Google

I have nothing but praise for everyone at YourMove Sunderland, particularly Sam, Jasmin & Sarah. Always friendly, professional, and available to give advice/guidance whenever needed. They have a pragmatic approach to every situation and work hard to make sure both tenants and landlords are happy. They are a pleasure to work with and I know I'm in safe hands if ever an issue was to arise.

Tim · 17 March 2024

★★★★★ 5/5

Google

Thanks my move with assisting me throughout the process, especially Maddison and Sarah, great help and great work, absolutely lovely and always there to help, amazing fast responses :) and polite.

Derrie · 4 August 2025

★★★★★ 5/5

Google

To the whole team at Your Move, I want to express my deepest gratitude for all the help and support you have given our family through this incredibly hard time. Your kindness, patience, and understanding made a challenging situation so much easier to navigate. We truly appreciate you going above and beyond for us." Thanks for everything

Tracy · 16 February 2026

★★★★★ 5/5

Google

I've nothing but praise for Sam and the team at Your Move, Sunderland. Nothing was ever too much trouble and they always had our backs while we were trying to buy one of the properties they were selling. Their advice was always well thought out and accurate. I wouldn't hesitate to recommend them to anyone who needs a professional, caring and attentive agent. Thanks again. Andrew and Stephanie.

Andy · 18 December 2023

★★★★★ 5/5

Google

Your Move Sunderland have acted as as my Letting Agency for some 8 years now. Sam, Branch Manager, in particular has always been so easy to speak to and offered sound advice and guidance as I've navigated through my journey as a landlord. Since Gail has joined the Sunderland team, she has proved to be a fabulous support and asset as Lettings Manager, helping to realise the potential in my property within the local market. I look forward to many more years working with the team.

Joanne · 15 April 2026

★★★★★ 5/5

Google

As first-time buyers, we really appreciated all the help, guidance and support throughout the process. Thank you again to the whole team for assisting us.

Ia · 21 September 2026

★★★★★ 5/5

Google

Great estate agents who helped us through a complicated house purchase. Sam and Sarah S were great and fully explained things and kept us updated.

Rachel · 21 September 2026

★★★★★ 5/5

Google

Where do I start? I think there was another review about this branch being extremely professional and I absolutely agree. I’m a landlord and was in a very difficult situation with a previous tenant and the state of the house that needed sorting out immediately. It was extremely stressful. Jasmin was there helping me every step of the way and turned things around within a week. She fully understood delays cost money and was extremely conscientious about improving my situation and bringing a level of balance to a very difficult situation. I’m extremely grateful for her help and look forward to establishing long term business relationships with this branch.

Rajeev · 16 June 2022

★★★★★ 5/5

Google

Thank you to Your Move Sunderland for assisting me with the purchase of my new property, Sarah, Samantha and Maddison in particular who were always happy to help. They all were extremely patient on such a complex case but we got there in the end! I would recommend Your Move Sunderland to anyone who is looking to buy or sell their property. Look forward to working with you again in the future 😊

Charley · 6 June 2025

★★★★★ 5/5

Google

I have used YourMove for a number of years as my Lettings Agent and have always been happy with their service. They provide a personable and proactive approach to property management and I can always rely on them. Would 100% recommend!

Seb · 16 March 2026

★★★★★ 5/5

Google

The team as a whole are as professional as they come. We experienced many hurdles to jump and being new to the sellers/buyers market they were there for us with advice and support. No question was too stupid and they kept us informed, made phone calls for us and ultimately made the whole experience manageable. We instantly knew we were in very capable hands. Each phone call was met with friendly, happy staff. On a personal note, we would like to thank Sarah,Sam and Elliott for the kindness and patience shown to us along a very difficult pathway for us. You are truly outstanding people and we wish you every happiness and success.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 16 June 2021

★★★★★ 5/5

Google

Gail has supported myself on multiple property buys and buy to lets / airbnbs to get suitable tenants into property, her service and comms is 10/10 and has been since I invested in property over the last 5 years.

Kane · 16 March 2026

★★★★★ 5/5

Google

Amazing service when selling my property recently. All the team are friendly and happy to help. Special thanks to Sarah who was absolutely amazing throughout , she kept us updated throughout with regular phone calls and emails. 100% recommend

Sara · 26 September 2024

★★★★★ 5/5

Google

Sam, Sarah and the team at Your Move are first class. They are always professional and friendly, which makes the experience of buying/selling a house enjoyable. I would recommend Your Move Estate Agents as they always keep you thoroughly updated through out the process. I look forward to continuing to work with a great team!

Wear · 18 November 2023

★★★★★ 5/5

Google

Thank you so much to Sam and Sarah for helping us find our perfect home in the area we were looking for! Despite not having our house up for sale with Your Move, Sam and Sarah really went out of their way to help us find a property to buy.

Amy · 28 June 2025

★★★★★ 5/5

Google

Absolute 5 star service from start to finish! The girls did whatever they could to get me the best offer and Chloe kept me upto date with the sales progression every week. They made the sale so easy and relaxed. Definitely recommend 100%

Michaela · 16 May 2024

★★★★★ 1/5

Google

Terrible agent. I recently signed a contract for them to let out one of my properties. They decided they wanted to charge more when they returned to the office. I am really disappointed in the service and found a much cheaper deal with another local agent. Very unprofessional management and it would appear bullying tactics on their staff (in future perhaps press mute on your phone.) I deal with other branches of YourMove who have in fairness been great! Unfortunately this branch doesn’t appear to be the same.

Robert · 26 September 2024

★★★★★ 5/5

Google

Great service from start to finish. The team were responsive, proactive, and communicated clearly throughout the purchase. Everything you’d expect from a good estate agent, and more. I’d happily use them again in the future.

Martin · 16 February 2026