5/5
GoogleVictoria was amazing, listened to what we wanted and was really supportive and accessible thru the whole process. Would recommend!
Agent replied · 7 June 2023
Thanks Alex! All the best!
Trusted Agent profile · Sunderland
Verified
Peter Heron Residential Sales & Lettings Sunderland reviews
★★★★★
372 reviews across 1 platform
City Office 20 Fawcett Street, Sunderland, SR1 1RH
Peter Heron Residential Sales & Lettings's office in Sunderland, at City Office 20 Fawcett Street, is rated 4.6 out of 5 across 372 reviews on 1 platform, including 372 Google reviews rated 4.6.
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Reviews
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
Google5/5
GoogleThe whole team from start to completion were brilliant, especially Taylor and Sarah, and I'm the buyer not the seller,
5/5
GoogleWould highly recommend as the service I have received throughout the sales process has been outstanding from start to finish, especially from Sarah in the sales team. Thank you for all your help and hard work.
Agent replied · 10 November 2024
I'd like to thank you Clare for leaving this wonderful feedback on behalf of Sarah and the Peter Heron team at Fawcett Street. You are very welcome and we hope to be able to assist you again in the future with any future purchases. Ashley OCarroll MD @ Peter Heron
5/5
GooglePeter Heron is the best letting agent we have ever worked with! Throughout our 2+ year tenancy, they were consistently friendly, professional and efficient. Victoria S, in particular, was always incredibly responsive and helpful. Many thanks to Victoria and the rest of the team!
5/5
GoogleI cannot praise the team at Peter Herron enough for their professionalism throughout the sale of our house, from start to finish. We had a buyer for our house within a couple of days due to the care they took with photographs, video and …
Agent replied · 7 June 2023
What a wonderful review and thank you so much for your kind comments Marie! Paul, Michael and Jack are all over the moon with your lovely feedback and All at Peter Heron Estate Agents in Sunderland appreciate your 5 star review! Wishing you all the best for the future!
5/5
GoogleThe team at Peter Heron have been incredibly helpful, supportive, and patient over the last 11 months that is has taken for us to complete our selling & buying process. Michael, Taylor, Sarah, and the rest of the team are always ready to …
Agent replied · 27 November 2023
Thanks Matt - pleasure working alongside you and look forward to working with you again.
5/5
GoogleFrom start to finish - Taylor at fawcett Street was amazing, credit to the team, very professional and helpful. Along side Sarah at Fulwell very professional and helpful again. Great team work :)
5/5
GoogleI wouldn't hesitate in using Peter Heron, Sunderland again. Taylor was friendly, professional and extremely helpful. 5*
Agent replied · 7 June 2023
Thanks a lot!
5/5
GoogleVery professional The best in the business 5*****
Agent replied · 17 May 2026
Thank you Cliff. You're very kind! Best Wishes Ashley OCarroll Managing Director at Peter Heron
5/5
Googlegood professional service
Agent replied · 13 May 2026
Thank you so much Grace for your very kind 5 star star review. All the team here at Petet Heron look forward to working with you in the future! Best Wishes … More
5/5
GoogleI cannot recommend Ashley and his team highly enough. Thank you for being brilliant throughout our sale and purchase.
Agent replied · 7 June 2023
Many thanks for the kind words Tara. Wishing you and your family many happy years in your new home!
5/5
GoogleAfter deciding to use an estate agent to let my property I am so glad that I have chosen Peter Heron. Lauren has been absolutely amazing and so has Taylor. Lovely girls and have helped take the weight off my mind. Cannot recommend then …
5/5
GoogleHave dealt with Taylor for the past few months now. Her professionalism has really shone through. Always returns calls and emails, is always happy to help and makes the whole process go as smoothly as possible. Would not hesitate in using Peter Heron and especially Taylor again.
5/5
GoogleThank you Rebecca for your professional manner, knowledge and more importantly patience helping complete a extremely frustrating purchase.
Agent replied · 7 June 2023
Thank you so much for the feedback Dave. This has been passed onto Rebecca and she’s delighted with your kind words. Wishing you all the best!
5/5
GoogleWe cannot praise Michael and his team highly enough. Having not moved house for many years they have guided us and continue to support us every step of the way through the process. From Paul carrying out the valuation to the viewing process …
5/5
GoogleExcellent service. Estate agent very attentive and helpful, always responsive to queries and follow-ups. Special thanks to Sarah who keeps me updated about the process and gives me valuable advice.
5/5
GoogleFirst time dealing with Peter heron and I HIGHLY recommend anyone after renting/buying to use this estate agents. Everything was arranged quickly for me and I was well looked after, viewings, quick process, follow up call to ask if there was anything els I needed. Lizi was outstanding from start to finish.
5/5
GoogleFirst time dealing with Peter heron and I HIGHLY recommend anyone after renting/buying to use this estate agents. Everything was arranged quickly for me and I was well looked after, viewings, quick process, follow up call to ask if there was anything els I needed. Lizi was outstanding from start to finish.
5/5
GoogleGreat service from Taylor and the team at Peter Heron, Fawcett Street.
Agent replied · 7 June 2023
Thanks for your kind words Neil - Taylor is over the moon!!
5/5
GoogleExtremely pleased with my experience from start to finish. I mainly dealt with Liyana who was always helpful, friendly and a pleasure to work with. Would definitely recommend.
5/5
GoogleExcellent service from Michael and team. House sold within one working day. Superb communication throughout the sale with regular updates. I would recommend Peter Heron without hesitation.
1/5
GoogleAvoid this estate agent. We accepted an offer of a cash buyer who had to sell her house in order to buy our house. At the time any of the staff from Peter Heron explained to us the definition of a 'Cash Buyer'. We had lots of trouble …
Agent replied · 7 June 2023
Sorry but this if factually incorrect!
5/5
GoogleWe were dealing with Peter Heron as a purchaser of a property. I can't praise Michael enough for the excellent and consistent communication. Although in the end unfortunately the sale could not proceed Michael was patient and understanding …
2/5
GoogleI applied online for a valuation, received a call to confirm the appointment date and time. …
Agent replied · 10 November 2024
Thank you for taking the time to leave a review. Your request for the appointment was made online and you’ll have received an email advising someone would contact you to confirm the appointment as the booking … More
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