Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from start to finish, i would certainly recommend Peter Heron to anyone thinking of selling/buying a property.
I cannot praise Taylor Broughton enough, throughout the whole process she was there to guide and advice me, a real asset to the company.
Angela · 22 May 2022
Agent replied · 7 June 2023
Thank you so much for this wonderful review Angela. I have passed your kind comments onto Taylor, who informs me you were a pleasure to work with and we wish you and your sister Karen all the very best for the future. Ashley O'Carroll - Managing Director
★★★★★ 5/5
GoogleFantastic service from start to finish, extremely professional and personable, I found nothing was a problem and were always on hand with any queries. Extremely fair, attentive team. My dealings were mainly with Lauren but I can recommend …
Rachel · 8 October 2022
Agent replied · 7 June 2023
Thank you so much for your lovely words Rachel. Your coments have been passed onto the team and Lauren in particular.
Wishing you a very merry Christmas!!
★★★★★ 5/5
GoogleWouldn’t be able to thank Victoria Simm anymore for her excellent service especially with how hard things are at the moment, she ensured we had the best possible experience and feel for our home! …
Megan · 8 October 2020
★★★★★ 5/5
GoogleExcellent service from start to completion. Taylor was a steady hand at the tiller throughout, keeping in regular contact and making sure things moved along nicely.
Peter · 22 May 2022
★★★★★ 5/5
GoogleI would like to heartfully thank Victoria Simm and Michael Ford for all there help and assistance during the rental period and then the eventual sale of my property. …
Alan · 8 October 2021
★★★★★ 5/5
GoogleWould like to say a big thank you to all involved with the sale of our house
Been great support all the way through
Paul · 17 May 2025
★★★★★ 5/5
GoogleJust want to say a big thank you to Lizi Gibbons who made the process easy and completely stress free. After dealing with bad estate agents in the past, she has given us total confidence in Peter Heron!
Sophie · 22 May 2019
★★★★★ 5/5
GoogleFrom the moment I rang to ask for a valuation to the completion day I have been totally impressed with Peter Heron.
They are very professional. They have made our sale smooth and easy for us. They …
Sandra · 8 October 2022
Agent replied · 7 June 2023
Sandra we are delighted with this wonderful 5 star review! It has been a pleasure to work with you on your sale and we wish you all the best in your future endeavours from Paul, Michael and all the team at Peter Heron Estate Agents.
★★★★★ 5/5
GoogleI cannot praise Peter Heron enough, the experience was fast and efficient.Brilliant photos from Paul, a day full of viewings, next day offers, then acceptance, it all happened so quickly, true professionalism.Then came the solicitors, I'm …
Robert · 8 October 2022
Agent replied · 7 June 2023
Thanks for your kind feedback Robert! Paul and Michael have been advised of your lovely comments!!
★★★★★ 5/5
GoogleNo complaints, from start to completion Peter Herron were great especially Michael Ford who seen us over the finish line. Top marks from me.
Graeme · 22 May 2022
★★★★★ 5/5
GoogleI have experience renting through many agents, I have been with peter heron for a few years now I can say they have been one of the best. I’ve had a great experience during my time. The team go above and beyond with any query and they’re …
Abbe · 8 October 2020
Agent replied · 7 June 2023
Thanks Abbe, Wishing you well!!
★★★★★ 5/5
GoogleWe have been supported by Peter Heron in both the letting and sale of two properties in Sunderland and found their staff and overall service of the highest standard.
Rob · 22 May 2023
Agent replied · 7 June 2023
Amazing 5 star review Rob, thanks so much! It has been a pleasure to work with you on all ocassions and I know Michael at Fawcett Street and Victoria at Sea Road will be over the moon with this review. All the best for the future.
★★★★★ 5/5
GoogleI have dealt with chloe in the Sunderland branch and what an amazing agent she has been. Chloe has not only been kind and understanding she has tackled delays head on quickly and with a professional manner. She has kept me up to date every …
Nichola · 8 October 2020
Agent replied · 7 June 2023
Huge thanks Nichola
★★★★★ 5/5
GoogleAs an investor not from the area I contacted Peter Heron Lettings to find property to buy & then rent. The whole process was professional from start to finish even organising a kitchen & bathroom refurb! Both properties once ready were let within a 2 week period!
THE · 22 May 2020
Agent replied · 7 June 2023
Thank you Pam. You’re always welcome and here’s to a great future working together!
★★★★★ 5/5
GoogleWhat an amazing experience I've had with the sale of my property. The staff are without a doubt professional, responsive, friendly and most importantly dedicated to providing the best quality of service. I could not have asked for a better …
Stacey · 8 October 2021
Agent replied · 7 June 2023
Thank you so much for your kind 5 star review Stacey
Wishing you all the best for the future!
Peter Heron
★★★★★ 5/5
GoogleSo glad I chose Peter Heron as estate agents, they're always on hand to answer questions, great staff and professional. Their rates are competitive to those in the area and in my opinion they offer the best value for money by far !
John · 22 May 2021
Agent replied · 7 June 2023
Thank you for your kind 5 star review John.
From all the team; may we wish you all the very best!
Peter Heron
★★★★★ 5/5
GoogleWe were looked after from start to finish by Taylor at the Sunderland branch. It was never going to be straight forward due to family circumstances but she was totally caring and professional and made it easier for us we couldn't have done it without her. I would definitely recommend her and everyone else at this branch.
Carol · 17 May 2023
★★★★★ 1/5
GooglePoor communication. we had a viewing arranged for 5pm we called the office to confirm at 3.30pm that we would be attending the viewing.At this time the landlord had already accepted a Tennant for the property. Had we been told this we …
Jacqui · 8 October 2020
Agent replied · 7 June 2023
As previously advised over the telephone and in writing at the time of your rental application; our valued Landlord Clients simply did not wish to rent their property to you and selected another couple who had also viewed the property on … More
★★★★★ 1/5
GooglePut an offer in on a £65000 house i was told that another offer had been put in for the asking price and that buyer was ready to go but I was told the vendor would wait until the completion of my house sale as long as I gave £65000 …
Jason · 8 October 2023
★★★★★ 1/5
GoogleShocking service, never had a viewing never had a phone call to say what they would do to help.
Would never use them again
Clare · 22 May 2023
Agent replied · 7 June 2023
Sorry Clare, but we’ve never actually had a property on the market for you and certainly don’t have anyone with this name on our CRM. But we wish you well?
★★★★★ 5/5
GoogleHave worked with Ashley and his team on a number of sales and have always been impressed by their local knowledge and customer service.
Malachai · 22 May 2021
★★★★★ 5/5
GoogleI just got my property sold by Peter Heron. Excellent service from valuation to sales. Every thing went smooth from start to finish with absolute professionalism. I was kept up to date with the sale progression all the time.These guys are …
David · 8 October 2020
Agent replied · 7 June 2023
Thank you kindly for your 5* review, its much appreciated and good luck in the future!
★★★★★ 5/5
GoogleA friend recommended Peter Heron to sell my property and I have to say that the service from the Sunderland office was excellent. Joanne Kennedy dealt with the sale and kept me informed throughout. If I rang and she was out of office …
Sharon · 8 October 2019
Agent replied · 7 June 2023
Massive thanks for the review Sharon - your comments have been passed onto Joanne who I’m sure will be over the moon!
All the best for the future from all here at Peter Heron!
★★★★★ 5/5
GoogleGreat experience dealing with this company.
We just completed on a house purchase which was listed with Peter Herons today and all I can say is first class. …
Ann · 8 October 2022
Agent replied · 7 June 2023
Michael’s on cloud 9 with these warm comments Ann! Thank you so much and from all the team at Peter Heron Estate Agents, we wish you all the very best and look forward to working with you again in the future!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
