Peter Heron Residential Sales & Lettings Sunderland reviews

★★★★★ 5/5

Google

Fantastic experience from start to finish. The team were professional throughout and communication was brilliant at every stage, keeping us informed and making the whole process feel smooth and stress-free. The marketing was excellent too, the photos were great quality and really showed the property at its best. A special thank you to Sarah Hill, who was my designated agent throughout. She was fantastic, supportive, knowledgeable, reassuring, and always happy to help. Her guidance and attention made a huge difference and I felt in very safe hands throughout. I would highly recommend this estate agent and wouldn’t hesitate to use them again in the future.

Elizabeth · 1 August 2026

★★★★★ 5/5

Google

I can’t recommend Peter Heron highly enough, the entire process has been smooth, friendly, professional and 5 star since asking then to come out to do a valuation. The level of service I have received from Abby the negotiator has been truly fantastic she keeps me updated every step of the way and always answer my queries quickly and ensures I understand, thank you so much Abby I honestly couldn’t do this without your guidance

Vicky · 1 September 2026

★★★★★ 5/5

Google

I previously purchased my property through Peter Heron three years ago and the process was seamless. With my current sale, Thomas has been there every step of the way, providing regular updates, responding promptly to queries, and offering advice and reassurance throughout the process. When our sale unexpectedly fell through, Thomas acted quickly and efficiently to secure another buyer the very next day, which was a huge relief. While our sale is still ongoing, the service so far has been outstanding and I have every confidence that Thomas will continue to see things through to completion. I would have no hesitation in recommending Thomas and Peter Heron to others.

Haaris · 1 July 2026

★★★★★ 5/5

Google

Outstanding service from the whole Team at Peter Heron, from start to finish. We've bought and sold a bungalow and house with them and would highly recommend them. Michael and his team are absolutely on the ball, ensuring queries were resolved quickly and professionally and they were an absolute pleasure to deal with. We were updated every step of the way and can't thank them enough for their expertise, professionalism and keeping us sane throughout the entire journey! Thanks to you all

Trish · 1 June 2026

★★★★★ 5/5

Google

Excellent customer service from Peter Heron Estate agents Sunderland. From the valuer Paul and the auction team especially Faith and Ruth who guided me through the process. Everything was handled with precise communication, as it was time sensitive. A big thank you to everyone involved, it took the pressure off selling a house through auction. I would definitely recommend Peter Heron Estate Agents.

Janet · 1 July 2026

★★★★★ 5/5

Google

Sarah from Peter Heron has been amazing throughout the difficult process of selling my late mother’s house. She always kept me fully up to date with proceedings and I knew I could always contact her if I had any issues or questions. In summary… Excellent service from beginning to end. Thank you so much Sarah and team at PH!

Tracey · 28 June 2026

★★★★★ 5/5

Google

Excellent service from start to finish. The whole team at Peter Heron were fantastic throughout our house sale. Michael was looking after us and he maintained regular communication going above and beyond our expectations. He made a very stressful process much more manageable through his friendly and professional approach. 100% recommended, Thank you!!

Jess · 1 August 2026

★★★★★ 5/5

Google

Can't rate Peter Heron highly enough, great service from valuation through to sale on our side and likewise with helping us find our new home! Great communication and a real personal service - particular thanks to Abby Webster who always made herself available to answer all of our queries, and kept us bang up to date throughout

Josh · 3 July 2026

★★★★★ 5/5

Google

The team at Peter Heron have been very professional and fully deserve a 5* rating. Sarah Hill is a real asset to this company and fully understands how important it is to keep the client up to speed with what is happening at all stages of the transaction. Thanks again for making the whole process relatively painless, I would definitely recommend Peter Heron if you are looking to sell your property!

Brenda · 1 March 2026

★★★★★ 5/5

Google

Brilliant service from Peter Heron, I wouldn't use any other estate agent. Abby was fantastic throughout the whole process of selling my house. She was professional, friendly, and always kept me updated every step of the way. Her knowledge and support made everything much less stressful, and she worked hard to get the sale completed smoothly. Thank you :)

Kate · 1 June 2026

★★★★★ 5/5

Google

I am pleased to write this review about Peter Heron agents, Sunderland who has helped me with the sale of our home. The process took longer than we expected, but without their timely help and guidance I would have been at loss. Special mention to Sarah H , who was the agent assigned to me for the sale. She has gone out of her way to keep me updated , mediate between both sides , and reassure me through emails and telephone updates- during this whole process. Abby who covered for Sarah in in between was equally good . I would highly recommend Peter Heron agents , Sarah and her team to anyone who is looking for agents to help with selling their home!

Shobin · 9 December 2025

★★★★★ 5/5

Google

I habitually enlist the services of Peter Heron Estate Agents when buying/selling property. Due to the exceptional level of professionalism, communication and personal service, I wouldn't go elsewhere. On this occasion Abby was assigned as my link person. From start to finish she provided an excellent service, successfully completing all aspects of the process within a great time-frame. Highly recommended.

Mark · 1 May 2026

★★★★★ 5/5

Google

I have no hesitation in recommending Heron’s estate agents. Their service was faultless. It’s rare to find such a professional attitude these days . Michael was hugely supportive, communications were swift and appropriate . I was always consulted and contacted at every step of the way. They undertook accompanied viewings and I had every confidence that the house was safe in their hands. All of the staff I had contact with were professional, warm and supportive. Thank you Michael for all you have done. Louise

Louise · 9 November 2025

★★★★★ 5/5

Google

Michael was brilliant throughout our house purchase. It was quite a tricky one, but he stayed on top of everything and helped us get it over the line. We’re absolutely thrilled with our new home and couldn’t be happier. Huge thanks Michael!

Ovidijus · 20 July 2026

★★★★★ 5/5

Google

Couldn't fault Peter Herron estate agents. Just sold my mams property through them and they kept us up to date by emails. There were some challenging times but they dealt with this in a very professional manner. Would definitely use them again.

Sharon · 14 July 2026

★★★★★ 5/5

Google

An excellent selling experience through Peter Heron. From valuation to completion, the whole team have been really knowledgeable and helpful. Abby kept us up to date throughout our sale and was easy to contact when we had queries. Thank you very much.

Katie · 17 June 2026

★★★★★ 5/5

Google

Fantastic service from the team at Peter Heron. Sarah was helpful and made the whole experience easy and stress-free. She was available to answer questions and kept things moving along efficiently. Very professional throughout, and I wouldn't hesitate to recommend this estate agent.

Gemma · 7 June 2026

★★★★★ 5/5

Google

Was buying a my 1st house and thanks to Peter Heron and Michael F., the entire process was extremely smooth and easy. Michael was always replying to my emails, updating me regularly and keeping me in the loop. Thank you for all your time! :)

Rafał · 8 May 2026

★★★★★ 5/5

Google

Absolutely incredible experience selling and purchasing our next home with Peter Heron, especially with Abby Webster her attention to detail, care & commitment secured it for us as a family to only ever use Peter Heron in the future. She is an absolute asset to the firm & we will be recommending her to friends & family in the future. Her approach is perfect she is welcoming answers every query without hesitation and goes the extra mile by truly caring about what’s best suited for each client their circumstance & requirements. Peter Heron is very lucky to have Abby!! Thank you so much for helping us the whole way. Also congratulations on your up & coming baby! Thank you! Charlotte, Josh Violet & Ethel xxx

Charlotte · 1 August 2026

★★★★★ 5/5

Google

Didn't intend to move for another 12 months but saw a property we liked marketed by Peter Heron. We contacted Michael and put our house on sale, on condition we got the house we liked. Michael and the team were fantastic in finding buyers for ours (at full asking price) so we could secure the property we wanted. Professional and helpful from start to finish.

David · 9 November 2025

★★★★★ 5/5

Google

"There are truly no words to describe how much Victoria Simm at Peter Heron has changed our lives this week. We were trying so hard to secure our absolute dream home, but when our referencing hit a massive roadblock, I was completely heartbroken, overwhelmed with stress, and genuinely losing hope. Victoria didn't just see us as a piece of paperwork or another file on her desk. She stepped in like an absolute guardian angel. She personally took control, rang Rightmove, and fought so hard to push a workaround through for us so we wouldn't lose our home. When she phoned me first thing this morning to tell me we got it, I just broke down in happy tears. We honestly, truly could not have done this without her. Victoria didn't just do her job; she put her whole heart into helping us, and because of her, myself, Korben, and our dog Loki finally have our dream home and a beautiful future ahead of us. She is an absolute credit to Peter Heron, a total diamond of a person, and we will be grateful to her for the rest of our lives. Thank you from the very bottom of our hearts, Victoria. You are amazing." #WE DID IT. #WE MADE IT. #DREAM. #DONT GIVE UP.. Love from us three

Lucy · 15 July 2026

★★★★★ 5/5

Google

We were in a chain of 4 sales and Michael the branch manager at Peter Heron's and his team worked tirelessly against some frustrating issues to ensure our sale and purchase went through on time. If I was ever thinking of selling a property again I wouldn't hesitate to ask Peter Heron's to handle the sale. Thank you for all your efforts and hard work. We got there in the end. Well done to all of you.

Jim · 1 August 2026

★★★★★ 5/5

Google

I had a great experience with Peter Heron Estate & Letting Agents. The team was professional, friendly, and very efficient throughout the whole process. They kept me well informed at every stage and were always available to answer any questions. Their knowledge of the local market and attention to detail really stood out. Everything was handled smoothly and stress-free. I would highly recommend them to anyone looking to buy, sell, or rent in Sunderland!

Abujor · 7 April 2026

★★★★★ 5/5

Google

We are so grateful to Peter Heron for their outstanding support during our house purchase. From start to finish, they were professional, patient, and approachable. Michael was brilliant, always taking the time to explain things clearly and guided us through each step of the process. We would highly recommend Peter Heron to anyone looking for a dream home in Sunderland.

Justina · 9 October 2025