Trusted Agent profile · Sunderland
Verified
★★★★★
372 reviews across 1 platform
City Office 20 Fawcett Street, Sunderland, SR1 1RH
Peter Heron Residential Sales & Lettings's office in Sunderland, at City Office 20 Fawcett Street, is rated 4.6 out of 5 across 372 reviews on 1 platform, including 372 Google reviews rated 4.6.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
GoogleI am based in South Africa and bought a property in Sunderland more than 15 years ago. Peter Heron has been my letting agent, and now also sales agent as I'm selling the property. I've dealt with many agents in different countries and Peter …
Thank you so uch for your lovely review Leon! Victoria and her teams at both Fulwell and in the City Centre are absolutely delighted with your lovely 5 star review for Pater Heron. … More
5/5
GooglePeter Heron is the best! They walk the talk!
Thank you for your very kind 5 star Google review, all the best in your new home! Kind regards Ashley O'Carroll Managing Director at Peter Heron.
5/5
GoogleHighly recommend. Very efficient and always kept up to date throughout the sale of the house
Thank you Alison for taking the time to leave us a 5 star Google review. We’re delighted with your positive comments and wish you all the best in your new home. Kind regards Ashley O'Carroll Managing Director for Peter Heron.
5/5
GoogleIf there was 10* I'd definitely give that. I'm a buyer through Peter Heron and have been dealing with Michael the Manager. What an amazing guy. He's helped myself through the purchase of a property with a professional and courteous manner. …
Thank you so much for your amazing 5 star review, Brenda. Michael and the team at Peter Heron are delighted to hear your experience was such a positive one. I hope you’re settling into your new home, and should you … More
5/5
GoogleSold our old home and bought our new home with Peter Heron. From start to finish they were with us every step of the way.Taylor was there for us for everything, never too busy to reply to a phone call or email. Delivered fantastic service and kept our stress levels at bay. 10/10 would recommend 👍😁 …
Thank you very much for this kind review Gavin. We’ve shared your experience of Peter Heron with Taylor and she’s absolutely delighted with your comments. Wishing you all the very best!
5/5
GoogleThe team at Peter Heron have been outstanding in the sale of my late parents' home. They were always friendly, courteous and helpful. Communication has been brilliant, whether by phone or email. Team members went above and beyond to keep …
Thank you so much for your kind words and 5 star review Andy. We are so fortunate to have a great team who are lucky enough to work with such great clients here at Peter Heron and your lovely comments genuinely do go a along way! … More
5/5
GoogleThank you very much to Michael and his team in Peter Heron. You work very hard from the start to finish. You always keep us updated with the sell and all the things has gone smoothly until the end. We are very happy indeed doing business with you.Keep up the great work! Highly recommended 5+ ⭐️
Thank you so much Teresita for your amazing 5 star review for Peter Heron. Your lovely comments have been passed onto our Branch Manager Michael who informs me you were a delight to work with and arguably one of his most favourite clients hes had the pleaseure of acting for and looks forward to working with you again in the near future. From all the team here at Peter Heron, we wish you the very best! Managing Director - Ashley O'Carroll
5/5
GoogleFantastic service by Sarah. Very helpful and very responsive. Made every step of the way easy when by my first property. Will deffo recommend this agency for their top notch service
Thank you for your very kind 5 star review! Absolutely thrilled Sarah helped you throughout your journey. Sarah is so grateful for your recommendations and all at Peter Heron wish you great happiness!
5/5
GoogleIf you are serious about wanting to sell your house in Sunderland then you need the expertise of Michael Ford and his team at Peter Heron Estate Agents. I can vouch for their dedication and professional approach when they …
Thank you so much for your kind 5 star review Richard. Michael and the team at Peter Heron Estate Agents at Fawcett Street were delighted to help you sell your proeprty and we wish you all the best for the future.
5/5
GoogleWe bought a house from Peter Heron and sold our house through them. They were fantastic throughout, I would highly recommend them for buying and selling. The pictures, description, and video that they created to market our house were very good quality (special thanks to Jack and Liyana). They dealt with all enquiries professionally and quickly got us an offer that we were happy with (very close to asking price), special thanks to Michael. After we had accepted the offer Michael gave us superb service and support through the rest of the process. Peter Heron were a shining light of professionalism throughout our buying and selling process. Thanks!
5/5
GoogleBrilliant customer service from day 1 to completion. Taylor was invaluable when guiding us through the sale of our property. Navigating a few bumps in the road, Taylor was professional and informative, and continuously kept us informed of the process. I cannot thank Peter Heron, Taylor and Michael enough for their help.
Thank you so much Lisa. Taylor & Michael are both absolutely delighted with your lovely words and all at Peter Heron wish you the very best for the future!!
5/5
GoogleBrilliant customer service from day 1 to completion. Taylor was invaluable when guiding us through the sale of our property. Navigating a few bumps in the road, Taylor was professional and informative, and continuously kept us informed of the process. I cannot thank Peter Heron, Taylor and Michael enough for their help.
Thank you so much Lisa. Taylor & Michael are both absolutely delighted with your lovely words and all at Peter Heron wish you the very best for the future!!
5/5
GoogleCouldn't have asked for a smoother process. Sarah helped us with everything every step of the way and kept us up to date regularly. Would highly reccommend.
Sarah is absolutely delighted with your kind words and 5 star review Nicola. Thank you so much. On behalf of Sarah and all the team here at Peter Heron, we wish you all the very best!
5/5
GooglePeter Heron have been amazing for the sale of our home. The staff are so friendly and helpful, no question is too big. They have chased solicitors for us and kept in touch every step of the way. Plus they sold our house in 3 days!! Thank you
Thank you for taking the time to leave this fantastic review, Kirsty. It’s very humbling to hear how friendly and helpful the team have been throughout your property sale and also how quickly your property sold. Should you ever need Peter … More
5/5
GooglePeter Heron did a great job selling our house quickly and for a fair price. They got lots of viewings and did them all without any fuss for us. Special thanks to Taylor who helped us and kept us up to date throughout, and gave us good advice about offers.
Thank you do much for your amazing review Steve! Taylor is over the moon with your shout out and the team here at Peter Heron wish you all the very best for the future!
5/5
GoogleWe recently used Peter Heron for our house sale and can say from start to finish we received a fantastic service from Michael and the team. Michael chased solicitors when necessary and kept us informed every step of the way. We can definitely recommend for a first class service.
Judith, this is a wonderful review and we thank you from the bottom of our hearts. We hope you are now settled in your new home and Michael's absolutely delighted with your kind comments and says it was an absolute pleasure working with you on your sale. We wish you a happy future from all the team here at Peter Heron.
4/5
GoogleHad a truly awful, 8 month long nightmare waiting for the cash buyer (and his solicitor) to complete the purchase of our property, and will never understand how this could happen. However, I can't thank Michael Ford enough. Once he became aware of the problem during the last month of the long delayed process, he was excellent in his efficiency.. His replies to our emails and phone calls were very fast and his attitude was always understanding and supportive. He really did go the extra mile for us.
5/5
GoogleAfter a few valuations we decided to use Peter Heron, Ashley gave a great/realistic valuation where others had under valued our home. Michael sold our home quickly we had a few bumps in the road with our buyers but Michael was all over it, …
Hello Andrea, it has been a delight helping you with your house move. Thank you so much for you kind 5 star review, Peter Heron Estate Agents and Michael and the team at Fawcett Street wish you all the best in your new home.
5/5
GoogleExcellent experience. Always kept me up to date and informed on how the sale was going. Thank you for your help
Thank you so much Brian. Your kind words and 5 star review mean the world! All the best!
5/5
GoogleExcellent service from start to finish. Initially by Ashley for the valuation, then Micheal and his team managing the viewings and sales process. I was fully up-dated at all stages, and the portal is good too. Michael and the team have the …
Thank you so much for your kind words. All here at Peter Heron are delighted with your kind comments, especially Michael who’s an absolute Star! Should you ever need any help in the future, we’d be honoured to act as your estate agents in … More
5/5
GoogleExcellent service from start to finish. Would 100% recommend.
Thank you so much for taking the time to leave this 5 star Google review for our Fawcett Street branch and for the generous recommendation. It truly means a lot to Michael and the team and should you ever need our services in future, please don’t hesitate to get in touch! Kind regards Ashley O'Carroll Managing Director for Peter Heron.
5/5
GoogleFantastic support from Michael Ford and the whole Peter Heron team in the sale of our Sunderland home. A quality experience from initial valuation, through promotion, to viewings and finally to offer management and close. Professional, responsive, courteous and knowledgeable. Highly recommended.
Thank you so much for your fantastic review! We’re thrilled to hear that you had a quality experience with Michael and the entire Peter Heron team. … More
5/5
GoogleI’ve just completed the sale of my property with the help of Peter Heron. We chose Peter Heron over other estate agents in the area and weren’t …
Thank you for your fantastic 5 Star review, Anthony. It’s great to hear that your experience at Peter Heron was such a positive one from introduction to completion. Your feedback has been passed on to Michael and … More
5/5
GoogleAn excellent service from Peter Heron in Sunderland. Communication and proactive updates/chases to keep the process quick and efficient. All the staff were extremely friendly. I would highly recommend them to all my friends and family.
Your 5 star review is very much appreciated, Mark, thank you. It is great to hear that the Peter Heron team at Fawcett Street made an impression, and they will be so pleased to hear your comments. Please reach out should you ever need our … More
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