5/5
GoogleExcellent service, Gina was professional and a pleasure to deal with. Highly recommended.
Trusted Agent profile · Sunderland
Good Life Homes Sunderland reviews
★★★★★
258 reviews across 2 platforms
46 Windsor Terrace, Ryhope Road, Sunderland, SR2 9QF, SR2 9QF
Good Life Homes's office in Sunderland, at 46 Windsor Terrace, is rated 4.4 out of 5 across 258 reviews on two platforms, including 231 Google reviews rated 4.4.
Reviews
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
Google5/5
GoogleProperty manager and the whole team did an awesome job. Prompt response, very supportive and very friendly with good CS relations mgt. Great customer experience. I'd Def recommend 👌 💯. S/O to Sue- Many thanks for all the efforts in making this happen seamlessly. …
Agent replied · 25 October 2024
Thanks so much for leaving such a positive review and also for recognising Sue! It’s very much appreciated and we send you our best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡
5/5
GoogleAn excellent Estate Agent, to sell your house with, I can highly recommend this company.
Agent replied · 22 October 2025
Hi Jayne Thank you so much for the lovely comments. Sending our best wishes to you, Kind regards Dean Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
FacebookI recently sold my house through Good life and couldn’t recommend them enough. From start to finish it was a 1st class service, the team are so knowledgable and helped me every step of the way. Gina and Dean along with their team are simply amazing, I was kept informed and up to date with each development. Even a global pandemic couldn’t stop them. Thank you so much for all of your hard work and being the amazing team that you are.
Agent replied · 22 September 2025
Ah thank you so much for taking the time to give us such a lovely recommendation Debbie it means a lot to us. We’re always here if you need us again - in the meantime we’re sending our very best wishes for the future. Best regards, Dean
5/5
GoogleI can’t fault the service I’ve had from the staff at Good Life. From my first meeting with Dean who valued the property and the help and advice from Gina as the sale progressed has been first class. I would have no hesitation in recommending Good Life.
5/5
GoogleExcellent service on my property sale. Would highly recommend.
Agent replied · 22 September 2025
Hi Marina Thanks so much for taking the time to carry out a review. It’s very much appreciated by all of us. Sending best regards, Dean Dean Harding Good Life Homes
1/5
GoogleWasted our time and resources. Rang up to enquire about a property and was offered advice which myself and my partner followed through with. Once we had everything in place, I rang back on the same day to book a viewing of said property only to be given completely different information. Use with caution.
Agent replied · 25 October 2024
Hi Niall, I’m sorry to hear you felt that your experience was short of expectations. Encouraging potential buyers to have a mortgage in principal pre-approved helps you to be prepared for buying a house and shows sellers that you’re able to get the funds in place to support your offer. Unfortunately it doesn’t guarantee that your offer will be acceptable and it’s up to the seller to decide whether your offer is accepted or whether they prefer to go with someone else. I hope you’ve found somewhere and have a terrific new home and we send our best wishes to you. Each year we help hundreds of people buy and sell homes across wearside and although we’ve done this for over 20 years, we’re always keen to try and improve our service and get better each day!
5/5
GoogleGina at Good Life has been great throughout our purchase, keeping us up to date on progress, dealing with queries and helping it go as smooth as possible. We were really pleased she was involved.
Agent replied · 25 October 2024
Hi John thanks so much for taking the time to carry out such a great review and for name checking Gina - she’ll be delighted. Best wishes for the future, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
FacebookAbsolutely superb service from start to finish. Gina and the team were excellent throughout the whole process and we can't thank them enough for hard work they put in with the sale of our property. They went above and beyond what was expected of them on a number of occasions, they were superb! I would highly recommend them to anyone buying or selling a property ����� Thanks again ���
5/5
GoogleGood life have been very professional and efficient since the first meeting we had to discuss a property going on the market. It’s been a pleasure dealing with Gina through out the whole process. Would defiantly recommend using Good Life
Agent replied · 25 October 2024
Hi Carole, thanks so much for taking the time to carry out such a lovely review and for name checking Gina which I know she’ll appreciate. It’s been our pleasure to help you and we hope to see you again sometime! Best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
1/5
GoogleArranged to view a property. The day before viewing I noticed the property was sold on rightmove. I thought I'd wait to see how long it took Goodlife to inform me.... they rang the next day 2 hours before my appointment. Good job I checked rightmove the day before and made other plans.
Agent replied · 25 October 2024
Hi Mr Cornell, thank you for advising us of your experience which you felt falls short of your expectations. I’ve reviewed the notes on the system and note that the owner agreed a sale on the property and that you had a viewing organised for 12.45 on 7th February. We called you just after 10am on 7th Feb to inform you and were unable to reach you. We then sent a text at 10.12am informing you. Obviously we’re delighted to agree another sale but disappointed that weren’t able to give you the length of notice you felt was reasonable and for that I apologise if this affected your plans. We do work in an extremely busy sales office and we agree multiple sales every day and when this happens we do have a policy of immediately alerting any pending viewings of properties have been sold. I’ve shared your feedback with the office and reinforced our desire to always keep people updated as early as possible. Good luck with your search for a suitable home and if there’s anything we can do for you please do not hesitate to let us know. Best personal regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
GoogleAbsolutely lovely team at Good Life helped me buy my home. They couldn't do enough to support and kept in great contact with me throughout the process
Agent replied · 24 January 2025
Hi Rebecca, Thanks so much for taking the time to complete such a positive review! We really appreciate it and wish you all they very best in your new home! Kind regards Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
GoogleThe selling agents were excellent throughout the entire process, professional, responsive, and knowledgeable. They kept us well-informed, provided honest advice, and made the sale smooth and stress-free. Highly recommend for anyone looking for a reliable and efficient team to sell their property.
5/5
GoogleUsed Goodlife before.Very supportive and always communicated efficiently and professionally Thats why I've used them 3 times The last sale was very emotive and difficult but staff helped as much as they could Went above expectations Thank you all
Agent replied · 25 October 2024
Thanks so much for leaving such a positive review Susan it’s very much appreciated! Best wishes and thanks again from the whole team at Good Life Homes 😃 Best regards Dean Good Life Homes 🏡
5/5
FacebookGood life sold our late father’s house for us recently. From the first contact phone call right through the process to sale completion they were excellent. We were kept informed at all times and Gina dealt with all questions we had patiently. They went above and beyond what I would have expected, the service was always professional and friendly. We would recommend Good Life to anyone wishing to sell their home. They are truly head and shoulders above the rest.
Agent replied · 20 March 2026
Hi Helen, Many thanks for your kind words it really does mean a lot. It was our pleasure dealing with you and I am so glad you were happy with the service you received. On behalf of Good Life thank you for choosing our services and we all wish you and your family all the best for the future. Kind regards Gina
5/5
GoogleVery helpful staff, always kept up to date with the sale and timely responses to any queries I had. Would highly recommend. And a special thankyou to Sue, professional and lovely to deal with throughout the process.
Agent replied · 25 October 2024
Thanks so much for taking the time to carry out such a lovely a review Amanda and especially for name checking Sue. Best regards from the Good Life Homes Team! Dean
5/5
GoogleI was absolutely dreading going through the process of selling my home. I needn't have worried, Dean visited and professionally guided us through the process, exlpaining costs, time scales, and the process very well. Good old fashioned customer service! Thank you very much.
Agent replied · 25 October 2024
Ah thank you so much for taking the time to carry out a review - it’s very much appreciated and it was wonderful meeting you both! My very best regards, Dean
5/5
GoogleExcellent customer service from Sue Smith the account lead, throughout the sale of my property. All queries dealt with smoothly in a professional manner. Would highly recommend using Good Life.
Agent replied · 25 October 2024
Thanks so much for taking the time to carry out such a great review and, I’m particular, for name checking Sue - I’m sure she’ll be delighted. Sending you our best wishes for the future, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
GoogleThey have been amazing from beginning to end of selling a property for us at this time would recommend you to anyone thanks again xx
Agent replied · 11 December 2024
Thanks so much for taking the time to carry out such an amazing review Allyson we really appreciate it ! Best wishes from all of us in the Good Life Homes team, Dean Managing Director & Senior Valuer Good Life Homes
5/5
FacebookGood life homes delivered exceptional service during the purchase of our property. From start to finish the dedication is outstanding. A special mention to Gina, what a lady, went above and beyond and was very calm and reassuring whenever we needed guidance. I will highly recommend good life homes to any family and friends. A pleasure to deal with a fantastic company.
5/5
GooglePurchasing my property was easy and stress free thanks to the help I got along the way from Gina, she is incredibly helpful and professional. I highly recommend Good Life Homes!
Agent replied · 25 October 2024
Hi John thanks so much for taking the time to complete a review and for name checking Gina - it’s very much appreciated and I’ll ensure she sees the feedback. We hope you’re amazingly happy in your new home! Best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
GoogleGina at Good Life is extremely good at what she does. She kept us informed through every step until completion. Would definitely recommend and use this firm again.
Agent replied · 25 October 2024
Thanks so much for a great review Tracy and especially for name checking Gina - it’s much appreciated and I’ll make sure she sees the review. All the very best to you both! Dean Good Life Homes
5/5
FacebookCould not thank everyone enough at good life , especially Gina who went above and beyond in helping with selling , and purchasing our new home
Agent replied · 20 March 2026
Hi Lauren, Thank you for taking the time to leave a review, it really does means a lot. Thank you for choosing Good Life for the marketing of your property and the purchase of your new home, it was a challenge but we got there in the end, you were amazing ! On behalf of Good Life I wish you and your family happiness in your lovely new home. If we can help you in any way in the future please give us a shout. Kind regards Gina
5/5
GoogleExcellent service .. nothing was a problem, any issues dealt with professionally and promptly. Thanks Joe
Agent replied · 25 October 2024
Thanks for taking the time to review our service and your specific feedback for Joe - it’s very much noted and appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Good Life Homes Sunderland
How many reviews does Good Life Homes Sunderland have?
Good Life Homes's Sunderland office has 258 reviews across two platforms: 231 on Google, 27 on Facebook (across the whole business).
What is Good Life Homes Sunderland's rating?
Good Life Homes Sunderland is rated 4.4 out of 5 across all 258 reviews, and 4.4 out of 5 on Google from 231 reviews.
Where is Good Life Homes's Sunderland office?
Good Life Homes Sunderland, 46 Windsor Terrace, Ryhope Road, Sunderland, SR2 9QF, SR2 9QF.
