5/5
FacebookHad a conversation with Lee about my requirements for a flat in Finchley. He was really helpful and knowledgeable and made the whole process really easy.
Agent replied
Lee Brenton
Trusted Agent profile · Sunbury On Thames · Surrey
Verified
Chancellors Sunbury On Thames reviews
★★★★★
661 reviews across 2 platforms
1 Staines Road West, Sunbury On Thames, Surrey, TW16 7AB
Part of Chancellors, see every office.
Chancellors's office in Sunbury On Thames, Surrey, at 1 Staines Road West, is rated 4.0 out of 5 across 661 reviews on two platforms, including 309 Google reviews rated 4.1.
Reviews
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
Facebook5/5
FacebookFrancesca has recently been appointed as my Estate Manager. She has been excellent so far and managed my house issues with efficiency and respect. Many Thanks.
Agent replied
Thank you very much!
1/5
FacebookTreat landlords and tenants equally.. My friend has been waiting on his deposit return for a month. Absolute horror show of a business
Agent replied
Hi Sarah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your friend to contact us via directors@chancellors.co.uk Many thanks.
5/5
Googlequality service, I was treated very well by vanessa, very attentive
Agent replied · 30 July 2023
Hi Pedro, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookIt was nice talking with Lee Brenton who was very helpful. He managed to book few views of the properties in a short time. Thank you
Agent replied
Thank you very much! Good luck!
5/5
GoogleVery efficient, plain speaking, kept us well informed. Couldn't ask for more.
Agent replied · 30 July 2023
Thank you for leaving us this great review Adrian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleLuke and Dan both great. A pleasure to sell through them
Agent replied · 30 July 2023
Hi Daniel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookLaura at Llandrindod was really helpful in our enquiry for a property....
5/5
FacebookJoanna Mawson has been very good - prompt, helpful and professional
5/5
FacebookRichard Partridge is truly professional with great support from Jessica Kendall
5/5
FacebookThanks Sian for all your help, great customer care. Will definitely return.
1/5
FacebookSteer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Agent replied
Yep me too, shocking service will not recommend them at all
5/5
FacebookThank you Paul Folley for your help today & support.
4/5
GoogleGood sales and lettings in the local area
Agent replied · 30 July 2023
Thank you for leaving us this great review Karen, we will be sure to pass this positive feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
5/5
GoogleI had a great experience.
Agent replied · 30 July 2023
Hi Shafin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThe services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
5/5
GoogleHelpful and friendly
Agent replied · 30 July 2023
Hi Wendy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
4/5
GoogleAs a first time buyer we were helped at every step by Richard Reichwald during the 2 months that it took to exchange & complete who was understanding and patient with our requests. Chancellors also recommended the solicitors to us and helped us investigate issues when they occurred. Would use the company again.
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