Trusted Agent profile · Sunbury On Thames · Surrey
Verified
★★★★★
661 reviews across 2 platforms
1 Staines Road West, Sunbury On Thames, Surrey, TW16 7AB
Part of Chancellors, see every office.
Chancellors's office in Sunbury On Thames, Surrey, at 1 Staines Road West, is rated 4.0 out of 5 across 661 reviews on two platforms, including 309 Google reviews rated 4.1.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
FacebookI had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!
Livy, Thank you for your feedback. Well Done Kassandra
5/5
FacebookI experienced a lovely conversation with Brad Haven who is currently helping me choose a property to rent, I found him very friendly and I found the services very useful! Extremely polite
Thanks so much!
1/5
FacebookStop cold calling and emailing former property owners who stopped using you to manage their property years ago because of your shoddy service, saying you have someone urgently in need of a rental property.
Hi Phil, we are disappointed to note your comments. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
1/5
GoogleTime Wasters. Rude. Unprofessional. Never Again.! - Biggest mistake of my life listing with this bunch. Lowered our market value because they have NO idea of what they're doing. Zero value add.
Hi Harvey, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
1/5
FacebookAbsolutely disgraceful. 48 hours before my step daughter was due to move into a rental property Chancellors have told her that the move cannot go ahead. She has a signed contract and has paid the deposit. No one is responding to phone calls or emails. Spent the whole morning trying to get hold of someone to find out what is happening.
4/5
GoogleAs a first time buyer we ended up taking on the purchase of a property which was not straight forward. We liaised with Richard Reichwald during the seven months that it took to exchange who was understanding and patient with our requests. Chancellors dealt well with a vendor who was absent and helped us investigate issues when they occurred. Would use the company again.
5/5
FacebookThank you Casey Pitkin for your help and support today, tried her best to help and excellent service.
1/5
GoogleWorst Estate Agents in South East. This branch is scraping the bottom of barrel!. Over promised and under delivered. Don't know their market, must be chasing some aggressive sales quotas. AVOID
Hi Daniel, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThank you to April Montagna who’s been very helpful and efficient in managing a family rental property.
5/5
GoogleA well deserved 5 star for Holly Nash at Chancellor's Sunbury. Thanks Holly, great service
5/5
FacebookWe recently sold our flat through Oliver in the Langley branch who was professional and enthusiastic. Hannah in the progression team was fantastic, it's the first time i've sold a property and she was brilliant, I think I would have gone nuts without her help liasing with the buyers and in particular their crap solicitors! Chancellors are pricey but the customer service we had was great.
5/5
FacebookFantastic Service and kept us updated though the whole process. Highly recommended them. Thanks William & the team!!!
5/5
FacebookOur property has been managed by Francesca Deacon. She has been friendly but professional and extremely prompt in answering any questions or resolving any issues. A pleasure to deal with!
Thank you so much!
5/5
FacebookDealt with Paul Foley who booked an evaluation on my house, very friendly and professional. Great service.
5/5
FacebookLauren was extremely helpful and polite. She helped enormously to choose our new home. Thanks Lauren. Paul
5/5
Googleenquired about one property and provided all the relevant details needed
Hi Malcolm, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWry good experience by the way property was described and shown.
Hi Rachit, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookJade Dixon just started managing my rental property. She has been extremely supportive with providing expert service with renting my house out. I would recommend chancellors to anyone.
Thank you for your feedback!
5/5
GoogleExcellent, client focused, informative and provided helpful suggestions to help me on my way
Hi Chris, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
GoogleAs a first time buyer we ended up taking on the purchase of a property which was not straight forward. We liaised with Richard Reichwald during the seven months that it took to exchange who was understanding and patient with our requests. Chancellors dealt well with a vendor who was absent and helped us investigate issues when they occurred. Would use the company again.
5/5
FacebookFrancesca Deacon manages my apartment and has provided great service. She has been very quick and effective in responding to problems, with clear and effective communication throughout.
Thank you!
5/5
GoogleVery personal and friendly and very helpful and grate communication Highly recommended
Hi Bex, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI am really pleased with the communication and service provided.
Thank you for leaving us this great review Patrycja, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookLondon handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help! Getting the job done wherever, however, no matter how big or small. get a free, no-obligation quote for your next home improvement Call us anytime: 07402212420
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