Trusted Agent profile · Sunbury On Thames · Surrey

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Chancellors Sunbury On Thames reviews

4.0

★★★★★ Great

661 reviews across 2 platforms

1 Staines Road West, Sunbury On Thames, Surrey, TW16 7AB

Part of Chancellors, see every office.

Chancellors's office in Sunbury On Thames, Surrey, at 1 Staines Road West, is rated 4.0 out of 5 across 661 reviews on two platforms, including 309 Google reviews rated 4.1.

Google logo

4.1 / 5

309

Reviews on Google

This office

Facebook logo

3.9 / 5

352

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

James showed my partner around a house and did so in an efficient and professional manner and was on hand to answer every question.

Nawaz · 30 July 2022

Agent replied · 30 July 2023

Thank you for leaving us this great review Nawaz, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Google

don't waste your time with their "sales team" crooks in suits. Pretending to be unable to get hold of the flat owner for few days, not returning phone calls .. jog on with your "offers above" ...

Gricho1964 · 10 November 2019

Agent replied

Hello, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Very friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.

Snm · 5 October 2017

5/5

Google

Olivia have been very helpful and considerate to understand my requirements and cater as per my needs !

Pritpal · 2 March 2023

Agent replied · 30 July 2023

Thank you for leaving us this great review Pritpal, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

Paul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.

Lissie · 22 September 2017

5/5

Facebook

Excellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!

Lauren · 17 November 2016

5/5

Google

Vanessa Kelmendi provided all the information we needed about the property in a professional way. Also, she is a really helpful, kind person.

Gyula · 30 July 2022

Agent replied · 30 July 2023

Thank you for leaving us this great review Gyula, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

Georgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service

Luisa · 23 July 2019

5/5

Facebook

We recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.

Kay · 27 March 2018

5/5

Facebook

I want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!

Ser · 8 February 2021

Agent replied

Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

The service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.

Quaver · 6 November 2020

Agent replied

Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️

5/5

Facebook

Thanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done

Duta · 6 December 2017

5/5

Facebook

Id like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional

Harry · 19 September 2017

1/5

Facebook

I would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.

Lexi · 7 September 2020

Agent replied

Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

5/5

Facebook

Casey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi

Karim · 26 July 2019

Agent replied

Thank you! Enjoy the sunshine at Brighton!

5/5

Google

Simon has always been very helpful and professional really appreciate it

Fida · 9 July 2023

Agent replied · 30 July 2023

Hi Fida, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

I had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????

Komen · 25 October 2019

Agent replied

Fiona Fennell

5/5

Facebook

I recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????

Rusu · 14 July 2018

5/5

Google

Friendly, professional and effective

Diane · 16 December 2023

Agent replied · 30 December 2023

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Thank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.

Magdalena · 1 April 2018

5/5

Facebook

Amy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.

Lawrence · 5 November 2016

5/5

Facebook

Aylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!

Kate · 24 October 2016

5/5

Facebook

Thank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.

Reni · 22 September 2017

5/5

Google

I recently had a viewing with Ellis, and she was nothing short of polite, welcoming, and knowledgeable and I couldn't praise her highly enough.PositiveResponsiveness, Quality, Professionalism

Luke · 26 August 2021

Agent replied

Thank you Luke for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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