5/5
FacebookShannon Downey has been helping me with a rental property in chieveley, she has been very processional, extremely helpful and a great help during the last week. Thank you Shannon!
Trusted Agent profile · Sunbury On Thames · Surrey
Verified
Chancellors Sunbury On Thames reviews
★★★★★
661 reviews across 2 platforms
1 Staines Road West, Sunbury On Thames, Surrey, TW16 7AB
Part of Chancellors, see every office.
Chancellors's office in Sunbury On Thames, Surrey, at 1 Staines Road West, is rated 4.0 out of 5 across 661 reviews on two platforms, including 309 Google reviews rated 4.1.
Reviews
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
Facebook5/5
GoogleI phoned the office the other day and spoke to a Abdul Miah, he was very knowledgeable and helpful with every question I had. We are very confident that he will help us find the right property and would highly recommend him to our friends and family.
5/5
FacebookI'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.
5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Agent replied
Thank you so much! ?? Suzy Whitley-Park
5/5
GoogleVery good service, the valuation was spot on, clearly they understand the local market Daniel was excellent, the process was smooth and a great commission rate.
5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Agent replied
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord
5/5
GoogleFantastic service from Adam who helped me find a flat with a short turn around. Very pleasant experience- will be using their service again.
Agent replied · 30 July 2023
Thank you for leaving us this great review Mehrun, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
1/5
GoogleThey don't answer the phone and when they finally did they telling me someone will call me back...and nobody did..waste of time
Agent replied · 30 July 2023
We are sorry to hear you have struggled to reach us recently. We are currently experiencing very high volumes of business but do expect every customer and client to be able to reach us, or receive a call back within a reasonable period of time. Please email directors@chancellors.co.uk with the details of the number you would like to be called back on and we will ensure someone is in contact without delay.
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Agent replied
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
5/5
GoogleI have had a consistently excellent service from Chancellors, and Vanessa Kelmendi in particular. She has in all of our dealings been professional, pleasant and efficient throughout.
Agent replied · 30 July 2023
Thank you Carla for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.
5/5
FacebookAmy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!
5/5
FacebookNatalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,
5/5
Facebookgreat agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!
5/5
GoogleFANTASTIC! they were really great! Adam helped me to find somewhere to live when i had given up hope - I had 8 days to find a roof over my head and yet they still found me somewhere and it is absoloutely beautiful.. they have a brilliant customer service and i recommend anyone to use them as they are the best by far!! Thank you for helping me find my beatiful home!!
5/5
Googleolivia was very helpful and polite over the phone today and took the time to answer all my enquiries and register me
Agent replied · 30 July 2023
Thank you Louis for giving our Sunbury branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Agent replied
Thank you so much for your feedback
5/5
FacebookZamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.
5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
5/5
GoogleJames showed my partner around a house and did so in an efficient and professional manner and was on hand to answer every question.
Agent replied · 30 July 2023
Thank you for leaving us this great review Nawaz, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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