Trusted Agent profile · Sunbury On Thames · Surrey
Verified
★★★★★
661 reviews across 2 platforms
1 Staines Road West, Sunbury On Thames, Surrey, TW16 7AB
Part of Chancellors, see every office.
Chancellors's office in Sunbury On Thames, Surrey, at 1 Staines Road West, is rated 4.0 out of 5 across 661 reviews on two platforms, including 309 Google reviews rated 4.1.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
1/5
GoogleIt's very bad customer services,avoided
Hi Johnny. I am sorry to read that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Thank you Sara, always happy to help.
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
5/5
FacebookI've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.
5/5
GoogleChancellor's Sunbury branch lettings staff were great and really helpful. Shame they weren't representing the property I went for in the end, as I would have been happy for them to have the commission.
5/5
GoogleFrom the first contact through to securing an offer, Scott, Karl and Dan have given me confidence that my sale was in safe and professional hands. I cannot recommend these guys enough. Thank you.
5/5
GoogleMy experience with chancellors Sunbury branch was great. Amy helped me find the perfect place in the local area. She was very efficient and helpful. I'm more than happy with the service I received.
5/5
GoogleMy experience with Chancellors has been very good indeed. They sold my flat in Hanworth Park under dificult circumstances. Also suceeded in getting a very good price for the property as well. 10/10 for their professionalism.
4/5
FacebookChancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook
5/5
FacebookEmily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.
5/5
GoogleThe service at chancellors was first class. Daniel especially was very helpful throughout the process, a true professional. Will always use them again in the future and recommend them to anyone.
5/5
FacebookI have employed Chancellors for many years and service has been satisfactory. Since Isabelle Jakovlievic became involved the quality of service has moved up a level to fully justify a five star rating.
4/5
FacebookOur property manager, Emma Aquino, has been very helpful in arranging works on our rental property. She has been quick to respond to any queries and her assistance has been much appreciated. Thanks
2/5
GoogleRating only, no written review.
Hello Rob, we are disappointed that you have rated us only two star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk.co.uk if you have any questions we can assist with. Many thanks.
4/5
GoogleRating only, no written review.
Thank you zohaib for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto Chancellors - Sunbury on Thames Estate Agents. Many thanks
5/5
FacebookI would like to say what a fantastic service and help we had from Keylen Wilson. A special thank you for replaying and solving any problems so quick. Many Thanks for excellent work.
5/5
GoogleGreat service from this branch very professional and was able to sell my flat in just 6 weeks. I would recommend then to anyone and would use them again.
5/5
FacebookI contacted Chancellors about property viewings and was attended to promptly and found it very easy to get across my requirements. I found the staff friendly and very professional throughout.
5/5
FacebookIsabella Jakovljevic. Always polite helpful. Follows up all queries. Prompt replies. Never much trouble to help. Always checks afterwards to make sure everything is ok. An asset to your company.
5/5
FacebookExcellent service from Isabelle Jakovljevic , thank you very much! I felt well informed at all times and confident that any issues would be resolved swiftly. As indeed they were.
5/5
GoogleA really great service with a lot of feedback and communication. Great sales team! Really happy that I went with Chancellors, nothing felt too much trouble.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
