Every review we hold for the Summertown office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent and professional service by the team at Penny & Sinclair. Really impressed with the level of detail and advice they had given to us and would highly recommend them.
Team · 19 January 2021
Agent replied
Thank you very much for this wonderful review. It is a pleasure working with you.
★★★★★ 4/5
GoogleI have been renting a flat with Penny & Sinclair for more than a year. They have been very prompt with addressing maintenance-related issues and are also quite polite and respectful.
Rema · 29 July 2020
Agent replied
Dear Rema R, We are really pleased to see your 4 star review for our Property Management service and are happy to hear maintenance related issues have been solved quickly. We are really grateful for your feedback - please don't hesitate to contact us in the future if you need anything. Kind regards, P&S.
★★★★★ 5/5
GoogleSean Herdman-Low, Sales Manager at Penny & Sinclair has been absolutely excellent. He is always prompt and most helpful.
Anjali · 2 September 2022
Agent replied
Many thanks for taking the time to share your experience and feedback. We really appreciate the five star review.
★★★★★ 5/5
GoogleThey are a professional, friendly and efficient team in Summertown. Communication was faultless and would highly recommend them if you are selling your property. I had a very positive experience from start to finish.
Margaret · 19 November 2018
Agent replied
Dear Margaret, Thank you very much for your review for our Summertown office! We are so pleased you had a positive experience selling your property. If we can be of any further assistance, please don't hesitate to contact us and we wish you all the best for 2020. Kind regards, P&S.
★★★★★ 4/5
GoogleAs the selling agent for a recent house purchase, they were professional, and helpful in resolving issues.
Camilla · 15 September 2022
Agent replied
Thank you very much for the review and for taking the time to share your experience and feedback. We really appreciate it.
★★★★★ 5/5
GooglePenny and Sinclair worked really well for us.They were polite, knowledgeable and very efficient. Nothing was too much trouble for them and their service was over and above what was expected.
Natalia · 19 November 2019
Agent replied
Dear Natalia Asurova, Thank you very much for your kind review, it's fantastic to hear we exceeded your service expectations and you found our staff polite, knowledgeable and efficient. We hope to continue to work with you. Kind regards, P&S.
★★★★★ 5/5
GoogleExcellent Property Service throughout -- even before, but especially during the pandemic. Liana Smith always found the right solution for every problem however mundane it may be.
Linus · 12 January 2021
Agent replied
Thank you so much for this five star review and feedback regarding Liana's excellent customer service.
★★★★★ 5/5
GoogleAppreciative of Sophie's patience, professionalism and effectiveness in seeing through my property sale.
Kam · 16 August 2022
Agent replied
Thank you for this five star review and taking the time to share your feedback. It has been a pleasure to work with you.
★★★★★ 5/5
GoogleUsed this agency to book short stay apartment in Summertown. Terrific apartment. Great communication.
Triciarob56 · 17 June 2022
Agent replied
Thank you for this five star review, we are really pleased you have been happy with the service and accommodation.
★★★★★ 5/5
GoogleVery efficient and competent team!
Daniel · 7 March 2023
Agent replied · 29 July 2023
Thank you for this great review. We really appreciate you taking the time to share your feedback.
★★★★★ 5/5
GoogleExcellent customer care
Rizwan · 30 April 2023
Agent replied · 29 July 2023
Thank you for this great review. We really appreciate you taking the time to share your feedback.
★★★★★ 5/5
GoogleGreat service, friendly, responsive and effective.
Martin · 16 August 2022
Agent replied
Thank you very much for taking the time to share the feedback of your experience with Penny & Sinclair. We really appreciate your review and pleased you have been happy with our service.
★★★★★ 5/5
GoogleWonderful experience!
Martina · 1 December 2022
Agent replied · 29 July 2023
Thank you for your review, we really appreciate your feedback.
★★★★★ 5/5
GoogleWonderful experience!
Martina · 14 November 2022
Agent replied
Thank you for your review, we really appreciate your feedback.
★★★★★ 1/5
GoogleWarning ⚠️ stay away from this agency. we will not recommend this to u. 0 star
Eghbal · 19 November 2019
Agent replied
Dear Eghbal, We are sorry to see your 1 star review and would be grateful for further feedback and to resolve any issues you may have. Please contact Roseanna Horn on 01865 297555 if you would like to discuss this further. We hope to hear from you. Kind regards, P&S.
★★★★★ 4/5
GoogleGreat short lets in oxford
Philippe · 26 August 2021
Agent replied
Thank you for your review
★★★★★ 1/5
Googlesorry poor experience, in the end I feel cheated by them
Mark · 19 November 2019
Agent replied
Dear Mark S, We are very disappointed to see you have been unhappy with the service you've received. We would be grateful to have the opportunity to hear your feedback on any problems you encountered so we can rectify any issues. Please could you contact Roseanna Horn on 01865 297555 to discuss this further - we would be very pleased to hear from you. Kind regards, P&S.
★★★★★ 1/5
GoogleThey charge students very heavily for properties that are not even worth half the price. Total rip-off. Students should avoid.
Henry · 14 September 2021
★★★★★ 5/5
GoogleRating only, no written review.
Tanya · 13 December 2025
★★★★★ 1/5
GoogleGO ANYWHERE ELSE
B · 5 March 2025
Agent replied · 13 April 2026
We are sorry to hear that you have not been happy with your experience of Penny & Sinclair. We would like to understand more about the problems you encountered. Please email me at lucy@pennyandsinclair.co.uk and we can discuss this in more detail.
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 19 August 2023
★★★★★ 5/5
GoogleRating only, no written review.
Imhaannahh · 30 May 2023
★★★★★ 5/5
GoogleGreat service
Melissa · 17 June 2022
Agent replied
Thank you for this five star review, we really appreciate you to taking the time to share your feedback.
★★★★★ 1/5
GoogleRating only, no written review.
Maxime · 11 December 2021
Agent replied · 10 December 2024
Dear Mr Mazzone, We are very disappointed to see your low rating review. We would be grateful to have the opportunity to hear your feedback on any problems you encountered so we can rectify any issues. Please could you contact Lizanne Simmons on 01865 318013 to discuss this further - we would be very pleased to hear from you. Kind regards, P&S.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.