Every review we hold for the Summertown office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleFaced with the difficult task of finding someone to handle the sale of our long-time family home, our initial meeting with Julia Wilson from Carter Jonas made our choice a much easier one. We felt as if we were in safe and sensitive hands with Julia from the outset. We are very grateful to her for finding the right buyers for the house and for making the process as pain-free as possible in difficult circumstances. Thank you!
TMDS · 14 March 2022
Agent replied
Hi TDMS, thank you for your kind feedback. We're very happy to have helped you with the sale of your family home at such a difficult time, and that we were able to find the right buyers for you. Always here if you need us for anything else.
★★★★★ 5/5
GoogleI would like to say a big thank you to Carter Jonas Oxford team who are very supportive and efficient with their service, especially Tanya Hall and her team.
Frances · 14 March 2022
Agent replied
Hi Frances, thanks for the positive review! Happy to have helped.
★★★★★ 5/5
GoogleI was looking for a rental in Oxford and was lucky to find Tanya at Carter Jonas who helped me secure something right in the heart of Jericho. It was a madly competitive scene with places disappearing after only minutes after being listed. But she was wonderfully reassuring and made the process feel much less stressful. Carter Jonas as a company has been extremely responsive to work with - I'm very grateful!
Christine · 15 October 2022
Agent replied
Hi Christine, thank you for taking the time to leave such a lovely review - we're glad we could help you through the rental market and secure a property for you! We hope you enjoy your time there, and are here if you ever need us again.
★★★★★ 5/5
TrustpilotJulia Wilson of Carter Jonas Oxford
Julia Wilson of Carter Jonas Oxford office was the complete professional in handling the sale of our house. Astute in her market analysis, attentive to detail in handling viewings and unfailingly informative as to the stage of process with potential buyers. She put together a great deal for us.
Jake · 5 June 2024
Agent replied · 24 August 2024
Hi Jake, thank you for your review. We are delighted to hear that Julia has provided you with such a great service! Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotIgor has let our properties for several…
Igor has let our properties for several years and out of all agents I’ve dealt with in 20 years, Igor and his team have been diligent, efficient and proactive. 5* service
Raphael · 29 October 2021
Agent replied · 29 July 2023
Hello Raphael, thank you for taking the time to write a review for us. Our team are always happy to hear how well we have supported our clients. We look forward to continue working with you.
★★★★★ 5/5
TrustpilotProfessional and nice to deal with
We selected Carter Jonas to act on an executors’ sale of a flat in Bishop Mansions because of their experience of handling transactions in this complex. We were not disappointed and very pleased with the service we received from Wayland Ward-Smith and Mandy Jacobs. They showed the flat to a number of potential buyers in a very short period of time and secured an offer at the asking price. The transaction was then delayed due to challenges in obtaining Probate but we received good advice on how to manage the delay and they also kept the intended purchaser advised so that they acquired the property when formalities had been completed
Mr · 19 August 2021
Agent replied
Hello Richard, thank you for taking the time to leave us such positive feedback. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
GoogleWe have just been through the process of letting a property through Carter Jonas with the help of Clare Selwood. She has been a great help and has responded promptly to any questions and concerns we have had and is always really nice to talk to over the phone.
Connor · 29 May 2024
Agent replied · 19 June 2024
Hi Connor, thank you for your review. It's great to hear that you have had such a positive experience with our Lettings team in Oxford, and with Clare in particular. Please do not hesitate to give us a call if you need anything at all.
★★★★★ 5/5
GoogleJulia is by far the best realtor we’ve ever worked with. She keeps her clients focused on what needs to be done to buy or sell a property. She is kind efficient, knowledgeable and extremely helpful with every detail. Julia’s communication skills are top notch and she is available all the time for advice. We recommend her highly in every circumstance of buying or selling a property.
Jennifer · 10 December 2020
★★★★★ 5/5
TrustpilotOutstanding service from Sam and the…
Outstanding service from Sam and the team at Carter Jonas Fulham Palace Road. Highly professional and nice people too - will definitely use again
Chris · 14 September 2022
Agent replied · 29 July 2023
Hi Chris, thank you for your review for Sam and the Fulham team. We're so happy to have helped you on this occasion! Please don't hesitate to contact us in the future.
★★★★★ 5/5
GoogleI have already posted a glowing review in relation to the Carter Jonas team at Oxford but yet again the team have been super supportive and helpful in a variety of ways, Maddy in particular who is my go to person at Oxford, and who goes above and beyond to help and is proactive and responsive. I am so happy, feel valued, real quality of service, I cant recommend the team enough.PositiveResponsiveness, Quality, Professionalism
Julieanne · 20 June 2022
Agent replied · 19 June 2024
Hi Julieanne, thanks for the glowing review! We're very pleased to have been able to help, and are always here if you need us again.
★★★★★ 5/5
TrustpilotProfessional service second to none
We used Carter Jonas's Fulham branch (Wayland Ward-Smith) to sell a much loved flat in January. We have used the branch on two previous occasions and again could not fault the service. We achieved almost 10% above asking price and were impressed with the professionalism with which the transaction was handled. The communication was clear and advice was offered where needed. We unreservedly recommend the branch and will use Wayland when we next come to buy or sell property in the area.
Meredith · 18 July 2021
Agent replied
Hello Meredith, thank you for taking the time to leave us such positive feedback. We pride ourselves in making is often a complicated process, simple for our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotHappy Days
We are 1 month in with our 12 month lease. We are loving the appartment and making full use of the amenities (Gym, Work space). Mass and Amrita are extremely helpful and friendly. We may well extend our stay :)
Andrew · 23 October 2024
Agent replied · 28 December 2024
Hi Andrew, thank you for your review. We are glad to hear that you are settling in well at your new appartment and feel so well supported by our dedicated on-site team. Please do not hesitate to get in touch if there's anything at all that we can help you with.
★★★★★ 5/5
TrustpilotSmooth process
James was very good at communicating through the whole process and easy to contact. Thanks for helping me find my first home !
HB · 20 October 2022
Agent replied · 29 July 2023
Hello, thank you for your positive review. We're delighted to have been able to help you find your first home - we hope you enjoy it! Please don't hesitate to contact us if we can help you with anything else in future.
★★★★★ 5/5
GoogleThe company have been amazing from start to finish. I had plenty of questions to ask, which Clare Selwood has ensured to find out answers to and get back to me in reasonable time frame. Everyone has been polite and easy to deal with making this process stress free!
Jessica · 20 May 2024
Agent replied · 19 June 2024
Hi Jessica, thank you for your lovely review. We are delighted to hear that Clare and the team have been so helpful and supportive throughout your time with us. If there's anything else that you need help with, please do give us a call.
★★★★★ 5/5
Google好评: 专业, 响应能力, 质量
I would really recommend Carter Jonas from my heart. Simon Mcconnel and Julia Wilson are very helpful getting the house which we wanted. We love the house so much. They are professional and friendly approach made the process easier. Simon was always available to handle every question enen after the purchase. A big thanks to Simon and Julia.PositiveQuality, Professionalism, Value
Rose · 20 June 2021
★★★★★ 5/5
TrustpilotI would like to thank Ms Lajla Turner from the Kensington Office.
I would like to praise Ms Lajla Turner from the South Kensington office. She gave me great advice about the decor of the flat. I followed her advice and in less than two weeks she had found me a suitable tenant with almost the asking price. Ms Turner provided us with very reliable reference checks and the right tenant. She worked w/ends and even during her week's holiday and throughout was extremely constructive, courteous and helpful not only to myself but also to the tenant. A very smooth and pleasant experience!
Mrs · 17 June 2021
Agent replied
Hello Dora, thank you for taking the time to leave us such positive feedback. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotWe used Carter Jonas to sell out flat…
We used Carter Jonas to sell out flat and they couldn't have done a better job.Wayland and Mandy were friendly, professional and got the job done.Would definitely use again, many thanks
Faith · 17 August 2021
Agent replied
Hello Faith, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported for our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotThe all encompassing care and service of Carter Jonas in Barnes.
My rental property has been in the excellent care and management of Carter Jonas since 2019 .The team at Barnes have always been available to assist me with decision making and any queries that have arisen in this time .I trust their judgment and expertise in all areas .I have found them to be completely honest and straight down the line .The most important criteria to me is that they genuinely care about what is the best outcome for me as a landlord equally delivering a first rate service for the tenant.Any issues regarding the upkeep of my property are reported to me straight away, nothing is left lingering or forgotten.The tradesmen they use are fair priced and professional.I have found the team to be kind , personable and welcoming.I rest assured being with Carter Jonas.
Dympna · 25 May 2021
Agent replied
Hello Dympna, thank you for taking the time to write us a review. We are very happy to have helped. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotI am very happy that I ended up renting…
I am very happy that I ended up renting through this superb agency. I didn't think there was such a good organization in a rental and sales agency. I thank all the staff who work in this agency for their involvement and understanding.
Mr · 24 August 2024
Agent replied · 22 October 2024
Hi Remus, thank you for your positive review. We are delighted to hear that you have received such a great service from the Carter Jonas team. Please do not hesitate to contact us if there's anything else that you need.
★★★★★ 5/5
TrustpilotGreat agency to work for
We provide Carter Jonas Bishops Park (Igor) with photos and plans and they are great to work with. They are always on the ball and communicate really well between us and also the occupants of properties making it really easy for us to get the best out of a property. Not everyone takes the time to setup with tenants or the owners of a property as well as the Bishops Park branch do. They are a pleasure to work for.
James · 18 May 2021
Agent replied
Hi James, thanks for the great star rating! We look forward to continue working with you in the future.
★★★★★ 1/5
TrustpilotVery bad company for renting
I signed a contract with them and after few days they decided to cancel my contract because I am on benefits and full-time employment. They left me with 2 of my children in the street it is horrible!
I could stay in previous accommodation even I canceled my agreement because I had a contract with Carter Jonas. Thank you, my first landlord, who was happy to take me with my children back
(I explain to him my situation about disrespectful and angry people in Carter Jonas) and we signed another renting contract. But people working in Carter Jonas are horrible and cannot work with people. They even call and insulted me and my children because I am on benefits. But I am a single mother who works full-time and has two wonderful children and getting some benefits because of it.
They were very bully and insulted me by phone and how they behaved with me and 2 my children.
Aurelia · 15 May 2021
Agent replied
Hi Aurelia,
We're very sorry to hear of your experience with Carter Jonas.
We cannot find your details on our system, but would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look in to the matter for you?
★★★★★ 5/5
TrustpilotAll very easy and smoth
All very easy and smoth - Sam was excellent and the after care team to sort any minor issues have been great too
Jackson · 14 September 2022
Agent replied · 29 July 2023
Hello - thank you for your positive review. We're so glad we have been able to make this process as smooth and simple as possible for you. Please don't hesitate to contact us in future.
★★★★★ 5/5
GoogleExcellent, quick, professional service from Carter Jonas Summertown Lettings team. My wife and I want to thank Naomi Hazell for her kind help specifically.PositiveResponsiveness, Professionalism
Matin · 20 June 2022
Agent replied · 19 June 2024
Hi Matin, thanks for the lovely review! You know where we are if you need us for anything else - always happy to help.
★★★★★ 5/5
GoogleWe have had the best experience with Carter Jonas in Oxford: we were followed through every step of the process with great professionalism and kindness.
Luca · 13 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.