Every review we hold for the Summerfield Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKnightsbridge sold my business.
Thanks to Knightsbridge for selling my business. I am so grateful. Special thanks to Ben Hunt for the tireless work and effort he made with understanding my priorities for the sale and ensuring completion. Communication has been excellent and Ben has worked so hard finding potential buyers for the successful sale of my company. I am now enjoying my free time, thank you.
Marie · 19 October 2023
Agent replied · 30 December 2023
Marie, Thanks for the lovely review regarding Ben Hunt.Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotProfessional and easy to work with
From a buyer's point of view Elle was very easy to work with.
Aaron · 8 July 2026
★★★★★ 5/5
TrustpilotEfficient and Professional
My experience has been very positive so far. Working with Georgia Ryan has made the process a breeze. She is always helpful, responsive, and prompt in providing the information I need.
Michael · 22 June 2026
Agent replied · 24 March 2024
Thank you for your great review, Michael. We’ll be sure to pass your lovely feedback on to her.
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
TrustpilotOur experience of working with the team…
Our experience of working with the team at Knightsbridge has been really helpful and supportive. No to smaller question has been a problem. There understanding of our business and then being able reflect that in the documents has been amazing..
Chris · 16 April 2026
Agent replied · 6 July 2023
Chris,
Thanks for doing a review for our very successful document writing team who is led by Matthew Bourton. The team regularly yet get amazing feedback but not everyone leaves a review so thank you for taking the time out to do so.
We are all looking forward to the next stage now!
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
TrustpilotThis was a well-structured process…
This was a well-structured process being handed across to different parts of the organisation. With the final documents produced which were good quality with relevant images. There were some small corrections on the check and review phase but this was anticipated. But a really good responsive process
AndyR · 6 August 2024
Agent replied · 29 August 2024
Thanks for the five star review, Andy. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotPaige Brindle -professionalism -fantastic service
Paige Brindle was fantastic from the get go, i put my business up for sale and it was as if Paige took all the stress from me in managing it from day one. Paige kept me up to date on a regular basis of any happenings/interest, i was able to know it was in very professional hands, Paige showed true and excellent customer service, nothing was an issue, her professionalism shone through, Hence why my business sold so quickThanks to Paige and the Knightsbridge teamMerry Christmas all
Carl · 13 December 2021
Agent replied · 6 July 2023
Thanks for your kind comments Carl, we wish you all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales 01204 555080
★★★★★ 5/5
TrustpilotGreat service and diligent work!
Great customer service with an appointed sales consultant to your case. Paige Brindle was really good with the negotiations and follow ups as well as having a very hands on approach. We managed to successfully complete a sale of a branch of our business. They also recommend a really good legal advisors and solicitors who are very diligent and get things done. I would definitely recommend KBS for anyone that is looking to get their business sold.
Angel · 11 May 2022
Agent replied · 6 July 2023
Thank you so much for taking the time to leave such a lovely review. Paige is a star and we are very lucky to have her working hard for us. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotInteraction with Nicole Mansfield
I found Nicole to be highly knowledgeable and experienced with the highest standards of professionalism at every stage.
Mahmood · 5 September 2026
Agent replied · 25 September 2026
Mahmood,
What lovely feedback for Nicole! Thank you so much, I will make sure your comments get shared with her.
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
GoogleI would like to Thank Chris Darroux for enlightening me about the options on selling my business even though I decided not to go ahead just yet. …
Paul · 14 April 2025
Agent replied · 14 April 2026
Dear Paul, thank you for taking the time to write a review for us. Chris is an asset to our company. We look forward to the opportunity to work with you soon. Best wishes.
★★★★★ 5/5
TrustpilotPaige was amazing and was a wonderful…
Paige was amazing and was a wonderful help from start to finish and made a very difficult, confusing and sometimes traumatic experience of selling my company much easier and without her I think we would have given up long before. Knightsbridge as a whole is a very easy company to use, everything is explained upfront and there are no hidden charges.
Mrs · 20 September 2023
Agent replied · 30 December 2023
Mrs. Davies,Thanks for a lovely review regarding Paige. It really made our day!We wish you all the best for the futureKind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 1/5
GoogleThe service we received from Knightsbridge was extremely poor and unprofessional. We believe Knightsbridge made a catalogue of errors throughout the 12 months we had our business on the market with them. Our business was initially incorrectly valued by their Sales Director and pitched too high for the national / local hospitality market. This had a significant impact on our ability to attract interest from potential buyers. The Sales Director stated that he had several clients who were just waiting for a business like ours. However in the 12 months under contract with Knightsbridge we had one viewing. There was also a clear difference of opinion between 2 of the Directors around the value of the business which led to us dropping the price on two separate occasions, and ultimately to a no sale.
Knightsbridge needs to learn from more experienced and competent agents about relationship management and keeping the customer updated on progress or otherwise when selling businesses. We had little/ no contact from Knightsbridge to update us on progress, or expressions of interest. We had to contact them every month to extract even the most basic summary of progress!
On reflection, we believe we wasted a year engaging Knightsbridge to sell our business. Our decision to partner with them was based on misleading information and incorrect valuation of our business. We wish we had chosen one of the other agents that provided quotes. In summary, one of the poorest customer service experiences we have received. Would definitely not recommend this company. Avoid at all costs.NegativeValue
Robert · 25 August 2021
Agent replied · 6 July 2023
Robert,
Firstly, I am very sorry for the slow response to your review, I don't check this page very often.
I would very much like to speak with you to discuss your experience further, find out exactly what has gone wrong here and try to put things right for you.
Please could you contact me, at your convenience, on the number below? I am in meetings/away from my desk quite often but if you leave a message I will get back to you ASAP.
Kind regards,
Victoria Williams
Managing Director
Knightsbridge Business Sales
01204 555080
★★★★★ 5/5
Trustpilotvery happy so far
We are at the beginning of our journey with Knightsbridge and are very happy so far. Abla has been our document writer who has been extremely helpful in preparing our Advert and Information Memorandum, and very patient with our amendments etc.
Onward · 10 October 2024
Agent replied · 26 December 2024
Thanks for a great review for Abla. We look forward to working with you. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
GoogleAfter a call with Jordan on the phone I can confidently say he is very knowledgeable about the field he is working in. Not only did he advise me against selling my business as it wouldn’t be in my best interest but then continued to advise me after knowing it wouldn’t benefit him. Great call, gave me a positive view in the company.
Nico · 1 September 2025
Agent replied · 30 December 2025
Hi Nico, thank you for your review. Our team will always use their knowledge and combined experience of the industry to provide you with the best possible outcome. We hope to work with you in future.
★★★★★ 5/5
TrustpilotSara was patient while we raised funds…
Sara was patient while we raised funds and she helped a great deal in keeping the seller updated and onside when things were difficult.I could not have done the deal this without Sara's tactiful and positive mindset. Thank you Sara for enabling us the life changing acquisition.
Joe · 24 June 2024
Agent replied · 29 August 2024
Joe,Thanks for your lovely comments regarding Sara Thomasson. Sara was so pleased to read your review.We wish you all the best for the future.Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotHarriet was very helpful and…
Harriet was very helpful and informative throughout our communications and I am very happy and grateful for the overall experience.
Zarif · 23 April 2026
★★★★★ 5/5
TrustpilotI dealt with Knightsbridge for some time
I dealt with Knightsbridge for some time now and I must admit I like the interaction with their staff.
Kamil · 21 August 2026
Agent replied · 25 September 2026
Kamil,
Thank you for yet another five star review for our superstar Lilly!
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
TrustpilotJasmine was very helpful and…
Jasmine was very helpful and professional. Thank you for your help Jasmine .
Abbas · 12 September 2025
Agent replied · 26 September 2025
Hi,
Thank you for your five-star review in connection with Jasmine! We are pleased to hear of your experience in dealing with ourselves!
Kind regards,
Chloe McNulty
Operations Support Manager
★★★★★ 5/5
TrustpilotProfessional and responsive service from Elle
I have been dealing with Elle regarding a potential business acquisition. She has been incredibly professional, responsive, and transparent throughout. The documentation was provided quickly, and she was very helpful in facilitating our questions, allowing us to make an informed decision efficiently. A pleasure to deal with.
Dan · 19 January 2026
Agent replied · 26 January 2026
Hi Dan,
Thank you for your five-star review in connection with Elle! We are happy to hear of your experience in dealing with our team and hopefully we find you the perfect opportunity soon.
Kind regards,
Chloe McNulty
Operations Support Manager
★★★★★ 5/5
TrustpilotWhen I decided to use Knightsbridge to…
When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and also very friendly at the same time in helping me try to sell my company. I decided not sell my company in the end. But I would suggest Leanne to anybody wishing to sell their company through Knightsbridge.
Phillip · 25 February 2026
★★★★★ 5/5
GoogleSara Thomasson was a persistent but polite and professional advocate for her client. It was good to do this deal with her.
Stuart · 29 May 2025
Agent replied · 14 April 2026
Hi Stuart, thank you for your review and kind words for Sara. She is an asset to our company.
★★★★★ 5/5
GoogleI just want to say a huge thank you to Sara Thomasson and her team for helping me through the process of selling my business. She was always there at the end of the phone and always responded quickly, and politely to any request. Always kept me updated and when things needed to be chased, boy did she chase them. Thank you so much.
All the best for the future
Kind regards
John from CheshiregatePositiveResponsiveness, Quality, Professionalism, Value
Cheshiregate · 25 August 2021
Agent replied · 6 July 2023
Thanks for the lovely words John.
We wish you all the best for this new chapter in your life.
Kind regards,
Victoria Williams
Managing Director
Knightsbridge Business Sales
01204 555080
★★★★★ 4/5
TrustpilotThank you very much Sara at…
Thank you very much Sara at Knightsbridge. We were unlucky that it took so long to sell the business, 3.5 years. With a post Brexit vote when we initially put the business on the market a few deals that fell through and then a global pandemic, it wasn’t easy! However, Sara was professional, thoughtful, respectful and supportive throughout the entire process and we got there a week ago. Sara generated a lot of interest in the business and many prospective buyers did come to view the business. I do recommend you get a few quotes for the value of your business before you put it on the market.
Viviana · 12 February 2021
Agent replied · 6 July 2023
Viviana, It did take a long time, thank you for being so patient. We didn't give up and it really helped that you was a pleasure to deal with throughout. Wishing you all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 1/5
TrustpilotAvoid, avoid, avoid
The service we received from Knightsbridge was extremely poor and unprofessional. We believe Knightsbridge made a catalogue of errors throughout the 12 months we had our business on the market with them. Our business was initially incorrectly valued by their Sales Director and pitched too high for the national / local hospitality market. This had a significant impact on our ability to attract interest from potential buyers. The Sales Director stated that he had several clients who were just waiting for a business like ours. However in the 12 months under contract with Knightsbridge we had one viewing. There was also a clear difference of opinion between 2 of the Directors around the value of the business which led to us dropping the price on two separate occasions, and ultimately to a no sale.Knightsbridge needs to learn from more experienced and competent agents about relationship management and keeping the customer updated on progress or otherwise when selling businesses. We had little/ no contact from Knightsbridge to update us on progress, or expressions of interest. We had to contact them every month to extract even the most basic summary of progress!On reflection, we believe we wasted a year engaging Knightsbridge to sell our business. Our decision to partner with them was based on misleading information and incorrect valuation of our business. We wish we had chosen one of the other agents that provided quotes. In summary, one of the poorest customer service experiences we have received. Would definitely not recommend this company. Avoid at all costs.
Robert · 10 February 2021
Agent replied · 6 July 2023
Robert, Firstly, I am very sorry for the slow response to your review, I don't check this page very often. I would very much like to speak with you to discuss your experience further, find out exactly what has gone wrong here and try to put things right for you. Please could you contact me, at your convenience, on the number below? I am in meetings/away from my desk quite often but if you leave a message I will get back to you ASAP. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 1/5
GoogleOne agent booked my meeting with a seller. Next day, I received an email from another agent saying the seller’s no longer interested. I was shocked, as I didn’t speak to the seller over the phone or in person. They clearly have a lack of internal communication between colleagues. Completely unprofessional and disorganized. This broker is totally a joke, avoid using them.
Saurav · 14 August 2025
Agent replied · 30 December 2025
Hi Saurav, sorry to hear about your experience. We would welcome the opportunity to discuss your review further and to find a solution. Please call us on 01204 555080 at your earliest convenience.
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