Clan Gordon Edinburgh reviews in Suite 67

★★★★★ 5/5

Google

Highly recommend Clan Gordon to anyone looking to rent in or relocate to Edinburgh. We worked with Euan and Ed who were so professional, kind and communicative throughout our entire process. From the first viewing appointment to an efficient turnaround on our application to having things move-in-ready so quickly (whilst keeping us thoroughly informed about each step and next step). We were impressed and grateful to have worked with them.

Tritia · 6 May 2023

★★★★★ 5/5

Google

Matthew Welfare from Clan Gordon team showed me around the property and carefully explained everything in detail. He was very professional, helpful, and an absolute gentleman. I had a great experience and really appreciate the time he took to make sure I understood everything.

Maryam · 31 March 2026

★★★★★ 5/5

Google

I recently changed to Clan Gordon to manage my property - I have been really impressed by their thoroughness, efficiency and courtesy in all that they have done so far - including managing a challenging situation, which they did in a straightforward, professional way.

Margaret · 23 March 2026

★★★★★ 5/5

Google

I’ve been a tennent in a property managed by Clan Gordon for a number of years and the level of service has genuinely been world class! Any issue has been resolved in a professional and timely manner which is miles above the horror stories …

Matt · 13 March 2026

★★★★★ 5/5

Google

We had a very positive experience with Clan Gordon. They are professional and made the process of viewing and moving forward with paperwork stress free and easy. Very friendly staff who are supportive and quick to respond to any queries. Highly recommend

Samantha · 23 March 2026

★★★★★ 5/5

Google

I am a fairly new contractor to Clan Gordon, providing electrical/ plumbing and joinery work. It was refreshing to find out that the team really cares and has their clients’ best interests at heart! I find the team very professional and …

Lukasz · 23 March 2026

★★★★★ 5/5

Google

We have been working with this agency for a long time and the cooperation has always been excellent. The team is professional, well organised and communication is always clear and efficient. It’s a pleasure to work with them and we highly …

Jakub · 23 March 2026

★★★★★ 5/5

Google

Very happy with all their work and care and support so far. A month in at my new property and Clan Gordon have been extremely helpful with the move-in and acclimatisation. Always prompt and courteous with enquiries. Their communication is exemplary.

Tim · 23 March 2026

★★★★★ 5/5

Google

I've been with Clan Gordon now for just over 3 years and they've been nothing short of excellent! They're on top of all matters relating to renting out the flat and are proactive and fast with communication. Couldn't be happier!

Michael · 31 March 2026

★★★★★ 5/5

Google

I cannot recommend the Clan Gordon team highly enough if you are a landlord looking to let your property. I’ve been overseas for much of the time that they have looked after my flat for me. They have seamlessly, professionally and cheerfully dealt with the full gamut of issues from finding tenants to recommending and overseeing renovations to sorting maintenance issues. Their advice and local knowledge has kept the flat occupied consistently. It’s hard to single any one person out as it feels like a true team effort. But Mike Brogan has been a real star over a complex insurance claim and readying the property to hand back to me. Thanks to the whole team for showing the industry how it should be done.

Morag · 5 July 2021

★★★★★ 5/5

Google

We leased a flat through Clan Gordon for 2.5 years and they were great. They are really responsive to maintenance issues (even through the pandemic!), great communicators and are lovely to deal with. Everything went smoothly when we left the property, viewings were straightforward and we've had no issues with getting the deposit back. As a tenant, it's rare to find a property management company that are so nice to work with. Big thanks to Gavin and the team.PositiveProfessionalism

Victoria · 24 August 2021

★★★★★ 5/5

Google

Clan Gordon is a very reliable and responsible agency. They're very supportive of their clients and are very keen on helping out in every way possible. We have had the most comfortable experience working with them. Highly recommend!

Anand · 23 March 2026

★★★★★ 5/5

Google

I had an exceptional experience with Clan Gordon, they are incredibly fast with applications and constantly follow up on enquiries. I genuinely have nothing bad to say and I'm glad that our letting agency is Clan Gordon! Thank you to the …

Tracey · 13 February 2026

★★★★★ 5/5

Google

Have dealt with Clan Gordon in 2019 and 2024. The level of service in 2019 and 2024 remains the same, excellent! Euan and Carrie were very helpful and it was essy to interact with the business. Overall a great team at work.

Sofi · 24 July 2024

★★★★★ 5/5

Google

One of the most friendly agencies one could ever have. To be honest there were few issues during my check-in because of staff unavailability during New year holidays. But gradually my experience got changed and now it has been 6 months, I thought of writing few lines about the team as they really deserve it. Based on my experience so far, their services are super quick and result driven; one can rest assured about any issues during the tenancy. They have addressed all our concerns very smoothly. Starting from arrangement of various brand new stuffs such as utensil, iron box, Iron board, cutlery etc etc during checking to the arrangement of external vendors to resolve all plumbing/ heating/ window lock/ wardrobe issues during our tenancy, Clan Gordon team have been managing things really well and they do understand the concerns and prioritise them accordingly. Be it responding to our emails/calls, be it convincing the landlord regarding resolution of the challenges we face in almost every way they have helped us. These things build trust and created a very good tenant experience and this makes me rate them as a 5-STAR SERVICE PROVIDER. Being happy with the services it encourages one taking really well care of the property and being in a good relationship with the agency. Thought I cannot write everything in details, I would like to take a moment to appreciate the whole team of Clan Gordon, especially Hannah and Mike as I have dealt with them directly. They are really great in dealing with things to make our stay pleasant. Both of them are really amazing. Last but not the least, though we are not directly dealing with our landlord, would like to thank them for understanding and addressing the issues to let us stay comfortably. Not sure if this note reaches them, but I am really thankful to them. Best wishes Sid

Sridhar · 5 July 2020

★★★★★ 5/5

Google

Having been with three letting agencies in my short time within Edinburgh, I can safely say with certainty that Clan Gordan has been the best experience. On the odd occasion where something has required maintenance, Mike has been able to sort it out super quickly and has then followed up each query to make sure it is resolved, it is this type of commitment to the tenants that makes you feel secure and actually valued. I am sadly in the process of moving out of the my current flat and if I need to look for another rental property in Edinburgh, I’ll 100% do my best to make sure it was a Clan Gordan managed property before anything else!

Paul · 5 July 2020

★★★★★ 5/5

Google

Having used Clan Gordon as our letting agents for the past 6 years I have no hesitation in awarding them 5 stars for their exemplary first class service. Clan Gordon have arranged a seamless succession of very suitable tenants with minimal vacant periods. They have also managed all repairs and issues arising using a range of qualified tradesmen at very reasonable prices. Ed Paine and his team have been highly professional, very friendly and most helpful keeping us well informed at all times. If we decide to let again in the future Clan Gordon will certainly be our preferred agents.

Liz · 5 July 2020

★★★★★ 5/5

Google

My partner and I rented a flat and it was a great experience. All went smoothly on all stages, if we had issues they were sorted simply contacting property manager. I would definitely recommend ClanGordon

Alex · 15 October 2024

★★★★★ 5/5

Google

I have just used Clan Gordon for a let-only service for my flat. I found Clan Gordon online, impressed by the positive reviews. I have been very satisfied with all the services they provided (marketing, assessing tenants, compliance with safety legislation, inventory, lease preparation) All dealings were very professional and efficient. I would not hesitate to use them again. Thank you to Hannah and all the team at Clan Gordon.PositiveResponsiveness, Quality, Professionalism, Value

Kathryn · 24 August 2021

★★★★★ 5/5

Google

We have both used several letting agents in Edinburgh and Clan Gordon have by far been the best. We were in the property for about two years and the staff were always really helpful and quick to rectify any issues we had, even out of hours. In particular Natalie, who we had the most contact with, was always helpful. When it came to leaving the property we also received the vast majority of out deposit back. I would definetly recommend using clan gordon and if we were rent again I would go through them.

Alex · 6 July 2019

★★★★★ 5/5

Google

They were very helpful and approachable throughout, made the whole process much easier. My property manager, Anna, was very helpful, went through everything with me and ensured I was comfortable. Great service

Shaun · 31 March 2026

★★★★★ 5/5

Google

My wife and I have loved letting under Clan Gordon. The staff are very friendly and very responsive. We also want to give a special shoutout to Gregor Thomson for his exceptional service ensuring our letting experience has been smooth and easy! We highly recommend Clan Gordon's services.

Colin · 23 May 2025

★★★★★ 1/5

Google

Worst experience ever, avoid this agency at all costs! I’ve rented from private landlords before, but dealing with this agency was by far the worst experience. They consistently tried to take advantage of me as a tenant, particularly when it came to my rights and the deposit. Despite reporting a pre-existing bathroom wall issue before I even moved in, they ignored it for the entire six months I lived there. Even after I explicitly warned them that I would not accept responsibility for the damage, they attempted to deduct it from my deposit. The agency had inspected the property just days after I moved in but never informed me of any existing issues, including a shower that had been illegally installed by my flatmate, who had already been living there for three years. Before I reported the peeled wall in my bathroom, neither the agency nor the landlady had ever raised any concerns about this shower, it had never been brought to their attention. Once I brought it to their attention, they claimed that the peeling wall was due to the improper installation of the shower and refused to fix the wall at their own cost. Instead of resolving the issue, the agency continuously pressured us to remove the shower, even though I had no part in its installation. This left me distressed and anxious throughout my tenancy, as I was constantly worried about not being able to take proper showers. For the entire last 4 months, I ended up using my partner’s shower because I was worried that they agency will impute the damage to me if I would keep taking showers there. Despite their threats and demands, the agency never took responsibility for the issue, leaving the shower in place while I dealt with the stress. They also tried to hold me accountable for the damage, even though it was clearly caused by my flatmate. Only after weeks of persistence, backed by proof and evidence, including emails I had sent before my move-in day and at other times, did the agency admit that I should be excluded from any deposit deductions. I fought hard to make my case and thought I had won the battle when they finally agreed. However, when the repayment request was sent to the deposit scheme, something went wrong. Despite the agency agreeing with me, the deposit scheme still processed a 50/50 split of the deductions between me and my flatmate. As a result, I ended up losing money for a problem I never caused. The agency later claimed that my flatmate, as the lead tenant, had re-arranged the split, and the deposit scheme simply proceeded with the request without seeking my permission or giving me the chance to dispute it. I’m sharing this to protect other tenants from going through the same ordeal. Even when I thought I had resolved the issue, the deposit scheme allowed the lead tenant to adjust the split without my consent. I hope this unfair policy changes someday so that tenants like me aren’t left powerless in similar situations. This entire experience was incredibly stressful and frustrating. Be cautious when dealing with joint tenancy agreements and joint deposit schemes with this agency. If you don’t know the other tenant, you may end up being held accountable for issues that aren’t your fault.

Georgia · 15 October 2024

★★★★★ 5/5

Google

I’ve rented out my flat twice with Clangordon and both occasions found them to be very professional and efficient. Found it really helpful that all the safety checks ect were organised by Clangordon and they visited the property regularly to ensure everything was in order and in-line with regulations, my flat was also handed back to me clean and in good condition. The team were all very friendly and would always respond to emails/calls and often went above and beyond to help. I would absolutely recommend Clangordon If you are looking find or rent out a property.

Gill · 6 July 2018