Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould like to thank Harrison very much for being so professional and on top of things. It was a pleasure working with him and he outshines the rest! Thank you, Anna
Anky · 17 June 2023
Agent replied · 16 June 2024
Dear Anky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently rented a property of leaders Sudbury and everything went smoothly. Harrison made sure I had everything I needed and answered any questions I had. Would highly recommend
Adam · 21 August 2023
Agent replied · 16 June 2024
Dear Adam Moses
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders Sudbury have been very helpful the staff are so accommodating. I phoned today with a query and spoke to Jackie. She gave me the information I needed without question (even though it wasn’t related to my current tenancy), she still went out of her way to get the answer to my question.
Ashley · 18 June 2019
Agent replied · 16 June 2024
Hi Ashley, thank you for taking the time to leave us a review about your recent experience. Here at Leaders we aim to provide the highest level of service and we're so happy to read that Jackie has been able to do this through her helpful attitude. If there is anything else we can do to assist then please do not hesitate to get in touch. We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleIm a new landlord who has not rented a property before and I had Louise and Lewis from Leaders come round to assess the property. They were fantastic and if/when I decide to rent the property, I will no doubt be using leaders!
Amber · 19 March 2025
Agent replied · 12 November 2025
Dear Amber Jackson
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleMichael was hard working and commited to us , he was on top of every issue as is came up and Micheal is a very likable person I would recommend Micheal and leaders as a professional business that are committed to both partiesPositiveResponsiveness, Quality, Professionalism
Martin · 17 June 2021
Agent replied · 16 June 2024
Hi Martin Stephen Powell,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Sudbury. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleElaine was really nice and helpful throughout the whole application process. Couldn't be happier with the service. Thank you for all your work and I definitely recommend it!
Celia · 17 June 2023
Agent replied · 16 June 2024
Dear Celia,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to thank Elaine Heather of Leaders in Sudbury for her outstanding service. She was extremely helpful and patient throughout our renting process, I would strongly recommend her for her hard work and efficiency. We are over the moon and cannot wait to move into our gorgeous property!
Thanks Elaine! Thanks Leaders!
Vez · 18 June 2016
Agent replied · 16 June 2024
Hi Vez. Thank you so much for your kind words. We will be sure to pass your feedback on to Elaine who we're sure will be delighted.
★★★★★ 5/5
GoogleWhat a fantastic team at Leaders in Sudbury. We have just moved from Surrey to Suffolk, so completely new territory for us. Natalie Coles has been an absolute star throughout the whole process of finding somewhere to live in Sudbury. She is professional, kind, courteous and extremely good at her job. Also a big thanks to Elaine Heather who has made us feel so welcome since the moment we walked through Leaders’ door. Thank you for making our experience so positive and stress free.
Jan · 17 June 2020
★★★★★ 5/5
GoogleFriendly, efficient and impressive was the service I received from Leaders particularly Harrison Brown!
Mufaro · 17 April 2024
Agent replied · 16 June 2024
Dear Mufaro Mlambo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a landlord finding the right tenants at the right time is so important.I am extremely impressed with Elaine who I have dealt with for the last 3 years at Leaders in Sudbury. She has consistently exceeded my expectations with her ability to find good tenants and her efficiency and knowledge is second to none .
Richard · 2 August 2024
Agent replied · 23 August 2024
Dear Richard Porter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSuch experienced, polite and professional staff here at Sudbury office, Harrison Brown made everything look easy with my move, I'm glad I came across leaders Lettings.
Trudy · 17 June 2023
Agent replied · 16 June 2024
Dear Trudy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMany thanks Alison Vella for quickly resolving the outstanding payment and finding a replacement tenant for the apartment with only a one week gap in tenants plus the smooth replacement of a warranty fridge freezer
Peter · 17 June 2022
Agent replied · 16 June 2024
Dear, Peter, we are very happy we could provide you with a positive customer experience.
We are always more than happy to assist you if anything else comes up.
Kind Regards
Leaders - Sudbury Team
★★★★★ 5/5
GoogleWhat can I say, absolutely brilliant service received by Natalie.
From our initial viewing Natalie was perfectly on time, and continued to provide swift and professional service throughout .
On days when Natalie was unable to assist us, Elaine met us with the same professional service, even responding to mails on a Saturday after their stipulated working hours.
Some may regard moving as unsettling, but i can assure you, regardless of how you might view it, the ladies at Leaders Sudbury will definately make every effort to attend and assist as best they can.
Thoroughly recommend .
Thank you ladies.
Belinda · 18 June 2019
★★★★★ 5/5
GoogleI would not usually leave reviews but credit where credit is due. Myself and my partner have been looking for a property to rent and I cannot recommend Elaine enough. Having previously dealt with two other members of staff from this branch who never returned my calls which in turn meant we did not receive our last deposit money from a previous property on time. We were left feeling let down and disappointed. However, myself and my partner are extremely grateful for the brilliant communication and professionalism of Elaine, our enquiries were quickly responded to and we were sent a range of properties and offered viewings. When attending viewings Elaine was very polite and could not be more helpful, She answered any questions or queries that we had. This in turn has meant we have found our perfect property, with a stunning view. Thank you Elaine! I hope you get the recognition you deserve.
Emily · 18 June 2019
★★★★★ 5/5
GoogleLeaders is a very good letting agency in Sudbury area. Particularly Harrison is very helpful. He always responded in a quicker time.
SUDARSHAN · 22 July 2023
Agent replied · 16 June 2024
Dear Sudarshan Bandi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI visited this branch as I was looking to relocate to be nearer family, Elaine went out of her way to help myself and my partner visit several properties she was extremely pleasant as we only had a short time to do viewing Elaine worked out of hours to help us we had our eye on a property Elaine kept us updated when we got back home but our circumstances changed and we decided to stay where we are, I would definitely recommend this estate agents to anyone very friendly and helpful.
Bev · 18 June 2018
★★★★★ 5/5
GoogleLeaders have been our estate agents since 2015, we have always found the office lovely to deal with. Especially the manager Ed!
In 2015, we took out a property in town and any queries we had over the three years we lived there they were quick to help us with. Going into 2018 we were ready to find a new place to live, we had outgrown our 1 bed flat and needed extra room. During our search we always dealt with Elaine, she’s a great person who is honest and easy to get along with. The beginning of the process wasn’t quite as smooth sailing as we had hoped, we viewed a property which wasn’t available yet, after proceeding to think all was good we handed our notice in and sadly the property still had a number of delays. Luckily a beautiful new build became available through Leaders and Elaine fitted us in the same day I called for a viewing, outside of her working hours I will add - thanks again for this Elaine!!!! We instantly we fell in love, we were very fortunate to have been picked from a list of potentials and Chris fitted the property inspection in quickly so we had a very fast move in. We’ve now been here going on a month and although there have been issues Lauren has been a superstar helping us get them sorted, reading previous reviews I’m shocked they have such bad things to say once the property has been let. Glenda kindly returned our previous deposit quickly which we are grateful for, they were reasonable and didn’t try holding anything.
The long review is because I wanted to be honest, no it hasn’t always been smooth sailing and there have been times of serious stress but the people who work in Leaders are so kind and helpful, we love coming into the office and hope the dealings we have in the future are just as good. I doubt we will use anywhere else, thank you Leaders for all your help.
Tyler · 18 June 2018
★★★★★ 5/5
GoogleI had an exceptional experience working with Freddie and Louise at Leaders Lettings Agency! From the start, they were incredibly professional, knowledgeable, and friendly, making the entire renting process smooth and stress-free. Freddie …
Shashank · 16 April 2025
Agent replied · 10 December 2024
Dear Shashank Katkuri
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleHad a very pleasant experience with leader Harrison was very helpful with getting me and my partner a property. The rest of the team was great and lovely people. Thanks again x
Kay · 17 June 2022
Agent replied · 16 June 2024
Dear Kay,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHave dealt with Leaders on a couple properties we've rented - currently in one now which we are planning to be our last and we wouldn't have found this without Leaders. Always been blown away by the helpfulness and care the team have provided me and my family - have had contact with Elaine, Ryan and Michael, and all three have been fantastic. If we ever need to move again Leaders will always be our first port of call. Thank you guys for everything!PositiveResponsiveness, Professionalism
Bongo · 17 June 2022
Agent replied · 16 June 2024
Dear Bongo Steve,
Thanks for taking the time to leave us a review, we appreciate your feedback.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleExcellent service from the team especially Natalie who helped us when we were waiting for references to be authorised so we could get keys had problem with heating and hot water and this was sorted out quickly and professionally would highly recommend the lettings team!!
Andy · 18 June 2019
Agent replied · 16 June 2024
Hi Andy, we are so happy to read such a great review about the Leaders team at Sudbury. We're really pleased to hear that the team have been able to provide you with such an excellent level of service not only throughout your application but also when dealing with repairs. Our customers recommendations mean so much to us and appreciate you taking the time to let us and other customers know about your positive experience. Kind Regards, Leaders
★★★★★ 5/5
GoogleHarrison Brown was very helpful in guiding me and answering any questions I had with moving into my new home
Rebecca · 22 July 2023
Agent replied · 16 June 2024
Dear Becca Xo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently moved to the area and are renting a property through Leaders. Elaine was our main point of contact and made the process very efficient with excellent communication. Would highly recommend!
John · 17 June 2022
Agent replied · 16 June 2024
Dear John,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleMoved recently with Leaders, had a few hiccups with the lettings admin team but the staff in the Sudbury branch were fantastic. Micheal was very helpful and would highly recommend letting or buying a property with them.
Matt · 17 June 2021
Agent replied · 16 June 2024
Dear Matt
Thank you for your feedback of Leaders Estate Agents Sudbury. We were sorry to hear that you experienced some problems but fantastic to hear Michael at our Sudbury branch of Leaders was able to help.
Kind regards
Customer Care Team
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