Trusted Agent profile · Sudbury, Suffolk

Verified

HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

Google logo

4.1 / 5

1,734

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

5/5

Google

Our mortgage advisor Joe was very professional and extremely helpful. He explained all products to us so we could make an informed decision on which product to use. He was completely transparent, honest and very helpful ensuring that the process was completed without any hassle. I would definitely use the service again.

ALTHEA · 31 December 2022

Agent replied · 31 December 2023

Hi Althea, I’m so glad you had a great experience with Joe. We love hearing from happy … More

5/5

Google

Brandon was professional and very trustworthy and offered a brilliant professional service. I ended up putting my house on the market straight away. Definitely recommend Strike extra bonus they are free to use. Was down to earth and didn’t pressurise like other agents Thank You

P · 3 August 2023

Agent replied · 31 December 2023

Hi, I’m so glad you had a great experience with Brandon. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

I’ve sold many properties in my time and I can honestly say that the service I’ve received from Shona and the team at Strike have been superb! Thanks for keeping touch regularly and for the clear and transparent communication from start to finish. Wonderful.

Bex · 26 August 2023

Agent replied · 31 December 2023

Hi Bex, I’m so glad you had a great experience with Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

Thank you Jody for your persistence in helping the sale progress forward from the stale mate we had been in for several weeks, you gave me your word you would do your utmost to move things along & you have been true to your word. Excellent service from Jody!

Jo · 5 April 2023

Agent replied · 31 December 2023

Hi Jo, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

I had the pleasure of working with Jemma and Tom on my mortgage. I must say they were fantastic. Their responsiveness and attitude was outstanding, even though I had tons of questions i never felt as I'm bothering them. Jemma sorted a top-notch mortgage deal for myself and gave me great tips and explanation on things I thought I knew. I'm immensely grateful.

Janz · 2 June 2021

Agent replied

Good afternoon Janz, Thank you for your review. I'm really pleased you were happy with the service you received and will ensure your comments are passed on to Jemma and Tom. Kind regards The team at Strike

5/5

Google

My second time using Strike’s mortgage services! Simon was excellent and explained everything so simply! He answered any questions I had and made it feel easy! I wont be using anyone else in the future, his lovely administrator Daisy was … More

Charlotte · 2 October 2023

Agent replied · 31 December 2023

Hi Charlotte, I’m so glad you had a great experience with Ioni. We love hearing from happy … More

5/5

Google

Gave me a call to catch up on the details of our purchase….although it seems that our purchase has hit a few obstacles on the sellers side, Shannon was easy to talk to, helpful and I have been left assured that our purchase projession is being handed and looked after.

Jack · 4 February 2023

Agent replied · 31 December 2023

Hi Jack, I’m so glad you had a great experience with Shannon. We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah.

5/5

Google

I would highly recommend strike as a estate agent, been brilliant from start to finish especially my agent Siobhan Wardle, She was fantastic! Always got back to me right away and no problem to big. Thank you Siobhan for all your help and making a stressful situation less stressful. 5 stars

Paul · 31 December 2022

Agent replied · 31 December 2023

Hi Paul, I’m so glad you had a great experience with Siobhan. We love hearing from happy … More

5/5

Google

I experienced excellent service with Joanna as my mortgage advisor for my first house purchase. She is very friendly and professional and kept me up to date with my application, making it as stress-free as possible despite how difficult the housing market is currently. I would highly recommend Joanna to anyone!

Jennifer · 31 December 2022

Agent replied · 31 December 2023

Hi Jennifer, I’m so glad you had a great experience with Joanna. We love hearing from happy customers, so we’ll be sure to pass your feedback along! … More

1/5

Google

Really disappointed with this Estate Agency, they just want to make a sale and allow gazumping. Although legal, every other estate agent we have enquired about houses with have said 'sorry it is now under offer we can no longer show the property'. Strike continued to show a property we had a sale agreed on, we had already paid for the survey and solicitors fees and completed all necessary paperwork. But then the sale fell through due to a higher offer and they were expecting a bidding war. Poor practice compared to other estate agents. Will not be dealing with them again. I also agree with other reviews they do have multiple people calling you trying to sell third party services.... They want you to use their solicitors, their surveyors, their mortgage advisors. Avoid.

Abigael · 27 April 2024

Agent replied · 25 August 2024

I'm really sorry to hear this Abigael. Thank you for taking the time to give us your feedback. I'm keen for us to locate your file and look into this further. Please contact us on 03331038390 or email info@strike.co.uk and one of our team can take a look. Thanks, Charlotte

1/5

Google

Nightmare, agreed on a deal with a buyer since January 2024 ! No update since the valuation never happened not even sure if the buyer is applying for a mortgage or a loan 😏 every time I try to contact the case worker either he is on a meeting or a call or on leave and of course he will never get back to me. They just wasted my time and any other opportunity to sell my property. BIG REGRET

Coco · 27 April 2024

Agent replied · 31 December 2023

I'm really sorry to hear there has been a lack of communication. Thank you for taking the time to give us your feedback. I'm keen for us to locate your file and look into this further. Please contact us on 03331038390 or email info@strike.co.uk and one of our team can take a look. Thanks, Charlotte

1/5

Google

Strike seemed like a good option when we were looking to sell our house, they offered very good value for money and allowed us to manage a lot of the aspects of the sale ourselves. However, once we our house was sold, and we were more reliant on them for communication between ourselves and our buyers, the cracks started to show. Impossible to get hold of, giving bad advice, with each call merely an opportunity for Strike to sell us third party services, rather than genuine updates on our sale, and awful customer service. Strike might be a good option if you are looking for a cheap way to sell your house, but the service is reflected in the price. Do not expect much more beyond a listing on Rightmove - I think the term 'agent' hardly applies.

George · 27 April 2024

Agent replied · 25 August 2024

Your feedback means a lot George, and I’m really sorry to hear that you’ve had a bad experience. I would be keen to locate the file and see what we can do to get this resolved for you. If you can please email info@strike.co.uk with the property address one of the team can take a look. If there is anything else I can do to help, please let me know. Thanks, Charlotte

4/5

Google

On the whole very good. But difficult to get hold of at times and a couple of little things early on but shout out to Shona who was our agent for exchange and completion who was very good.

Marie · 17 December 2023

Agent replied · 31 December 2023

Hi Marie, I’m so glad you had a great experience with Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

Fantastic experience overall for our buying and selling - Kay-Lee was brilliant and answered all our questions and chased everything up asap. Overall the eWay system is very easy to use and follow as to where you are in the process. Overall, fantastic!

Andrew · 3 August 2023

Agent replied · 31 December 2023

Thanks for taking the time to review us, Andrew. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, Charlotte.

1/5

Google

I am currently selling a house, and had 8 offers from buyers in the first week. The offer from the buyer who is selling their property through Strike went to the back of the queue because my estate agent was unable to verify the length and security of their chain.

Joanne · 31 December 2022

Agent replied · 31 December 2023

Good morning Joanne, Thanks for getting in touch. I'm sorry to hear there has been a breakdown in … More

5/5

Google

Staff were always friendly and quick to respond. We appoached a few brokers and Strike were by far the most helpful and didn't charge us a penny (like some of the others proposed to). Very approachable and made the experience as first time buyers much less daunting. Would definietely recommend!

Dhara · 31 December 2022

Agent replied · 31 December 2023

Thank you so much, Dhara! We love hearing from happy customers, so thanks for taking the time to reach … More

5/5

Google

Strike were really easy to deal with, they have so much to offer in house that makes the buying process easy. We used our own conveyancers but even then Strike communicated well and got us into our home in time for Christmas! Thank you to the whole team at Strike’s!

Jacob · 31 December 2022

Agent replied · 31 December 2023

Thanks for taking the time to review us, Jacob. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! All the best, Charlotte.

3/5

Google

Stike were lovely and kept me up to date especially Jenny she was great, but I wouldnt go with their solicitors (Premier Property Lawyers) that they work with as they were not great at all and had a very bad experience as they tried to pull … More

Sev · 6 March 2023

Agent replied · 31 December 2023

Hi Sev, Thank you so much for taking the time to share your thoughts. We're so glad to hear you enjoyed using Strike, but will be sure to take your feedback about our Solicitors on board. We know that listening to our customers is the best … More

4/5

Google

Staff at Strike especially Jody our sales progressor always seemed willing to help us with our house purchase. Without them chasing solicitors, I don't think we would have made it into our new home. Thank you Jody for all your hard work, we really appreciate it ❤️

Emma · 5 April 2023

Agent replied · 31 December 2023

Hi Emma, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte. … More

5/5

Google

Thanks Shona, Nanette, Stephanie and the rest of the team at Strike for such a pleasant experience and for making the whole process of buying an house easy. I appreciate all the constant updates and friendly emails/calls :) … More

Sachin · 2 October 2023

Agent replied · 31 December 2023

Thank you so much for taking the time to write a review Sachin. We’re always happy to hear from our customers, but this really made our day. We'll be sure to pass your feedback along to the team. Thanks again, Charlotte.

5/5

Google

Brilliant service, big shout out to Mae Lake who kept us informed all the way, she intervened and constanlty strived to secure the exchange of contracts on what was very slow movement at the bottom of the chain. It's finally happened today. Thanks very much Mae.

Kate · 5 April 2023

Agent replied · 31 December 2023

Thank you so much, Kate! We love hearing from happy customers, so thanks for taking the time to reach out. We'll be sure to pass your feedback along to Mae. All the best, Charlotte.

4/5

Google

Overall, my experience was good and I've got a shout out for Libby Stephens who was very attentive toward the end of the process - thanks Libby. At the start of the process I was convinced that the proposed asking price (advice from Mo) was … More

Julian · 4 February 2023

Agent replied · 31 December 2023

Hi Julian. Thank you so much for taking the time to share your thoughts and we’ll be sure to pass your feedback along to Libby! We're so glad to hear you enjoyed using Strike, but will be sure to take your feedback about how long the … More

5/5

Google

Thank you to everyone at Strike for all the hard work on my behalf it is very much appreciated. I must give a special mention to Shannon for guiding me through the final stages of what became a quite difficult process, she went above and … More

Trevor · 4 February 2023

Agent replied · 31 December 2023

Hi Trevor, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! We’ll be sure to pass your … More

5/5

Google

I just completed the sale of my property through Strike and their team were excellent, especially Mae lake who went over and above to get the deal done . I would have no hesitation in recommending Strike as the best online estate agents out there. 👍 …

Kieran · 4 February 2023

Agent replied · 31 December 2023

Hi Kieran, I’m so glad you had a great experience with Mae and I'm so glad you got to see what Strike is all about! We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read HouseSimple's Google reviewsLeave HouseSimple a review

Questions about HouseSimple Sudbury

How many reviews does HouseSimple Sudbury have?

HouseSimple's Sudbury office has 1,734 reviews across 1 platform: 1,734 on Google.

What is HouseSimple Sudbury's rating?

HouseSimple Sudbury is rated 4.1 out of 5 across all 1,734 reviews, and 4.1 out of 5 on Google from 1,734 reviews.

Where is HouseSimple's Sudbury office?

HouseSimple Sudbury, Skyview House, Sudbury, Suffolk, CO10 2YA.

The Trusted Agent

Is this your office? Claim your page.