HouseSimple Sudbury reviews

★★★★★ 5/5

Google

Selling our property through Strike was transparent and straight forward. They were easily accessible and helped during a period when they negotiated and liaised between us and the buyer over the completion date. I would highly recommend them. Thank you to the Strike team.

Farhana · 6 March 2023

★★★★★ 5/5

Google

I give Strike 5 stars for providing free access to the main sales platforms. Jody was our latest sales progressor and kept in regular contact although we often heard of changes prior to the updates from Strike. She is courteous whenever in touch.

Tracy · 5 April 2023

★★★★★ 1/5

Google

From giving an unrealistic market value of my house at the beginning to not updating my advert, through to lack of communication with potential buyers and then pushing me over to an auction company. I really don’t know where to start. What a nightmare that I don’t think I will wake up from! Between Strike and Goto Auctions I feel I made the worst decision ever going with this company. I’ve used online estate agents in the past like Yopa and always found them insightful, knowledgeable about the area, market and also very hands on and communicative with potential buyers and myself. Unfortunately this is seemingly not the approach taken by Strike. I wish I’d never dealt with them and honestly don’t know how they justify their fee. The first valuation was £80k above market and area value, in fact it was myself that advised the agent that would make my property over priced, at that point she lowered it and offered to go with my valuation!! It’s added more stress to an already stressful process and now Goto are involved the left doesn’t know what the right is doing! Should have stuck to Yopa! The other downside is the non stop pushing from their conveyancing company. At times it feels like harassment. Comment added 15/11/23 Charlotte (Strike Customer Services) I have sent you the details you requested. You asked what I would like, to no longer deal with yourselves or Goto and get my money back. No response of course! Further update if you try and review this company you will see TrustPilot warns you they try and regulate their own reviews, beware!. Avoid like the plague. Oh and not hear anymore from their Customer Services or sales persons either! Update as of 15/12/23, not able to reach anyone at Strike, have tried calling, emailing no response! Have event sent a WhatsApp message, Ria has told me to call them, at least she replied!. What worries me is that if I can’t get hold of them does this mean potential buyers have trouble also?????? Finally managed to get through after being cut off and passed through to GOTO and apparently they didn’t know I was with them (Strike) and the wrong number is associated with my account, you could not make this up. Appalling service, if you can call it service. Don’t waste your time especially if your agent is Sam Jali. I’ve now escalated the issue with Khanya. But will be looking to get my money back and go with an actual Estate Agent.

Sharon · 29 December 2023

★★★★★ 4/5

Google

Carol was my link with strike as a buyer. She was very efficient and assisted us through the process when required. We had regular email updates on the progression of our sale. She left me voicemail regarding important issues as my work … More

Eimear · 4 February 2023

★★★★★ 5/5

Google

House buying can be incredibly stressful but Jacqui Felton at Strike made the whole process painless. Jacqui and the Strike team were with us from the point at which we submitted an offer to completion. Jacqui kept us updated as soon as … More

Antonia · 4 February 2023

★★★★★ 5/5

Google

A big thank you to Millie Lake who has been outstanding in keeping me regularly updated on progress. It has been a pleasure to deal with Millie, her polite and positive telephone manner has really helped to reassure me and my Dad during … More

Ian · 31 December 2022

★★★★★ 1/5

Google

Had an offer accepted on a house and Strike would not let us view the property. Time was taken off work to attend two appointments and Strike cancelled both of them without notice. They refused to remove the property from Rightmove and were … More

James · 31 December 2022

★★★★★ 5/5

Google

This was my first property and through Strike it was a great experience. Often I was a little lost and unsure but the team were very helpful and understanding. Jade Sybray was my negotiator and when things weren't going well she did an … More

Richard · 31 December 2022

★★★★★ 1/5

Google

My fiancée is buying a property through strike and it is turning out to be a horrible experience. There is no continuity between the team and they never call back with an update. We were recommended a company through strike to have the … More

Stefan · 31 December 2022

★★★★★ 1/5

Google

I can not stress enough, Do not use Strike!!! Absolutely terrible company, One of the salesmen Waleed was impossible to get hold of and out of nowhere he would ring me a week later saying my mortgage advisor hasn’t provided anything that he … More

Alex · 31 December 2022

★★★★★ 5/5

Google

Jody Swartling worked tirelessly and constantly on my behalf inorder to get the sale to completion. He was easy to talk to, dealt with all the issues immediately as they cropped up. Jody was amazing and went above and beyond his role and … More

Lincolnshire · 31 December 2022

★★★★★ 5/5

Google

The best estate agent experience I have ever had. First class service throughout the whole selling process. Easy to use online hub, regular contact with a designated member of staff, and the assistance given always went above and beyond. I highly recommend Strike.

Lynn · 6 March 2023

★★★★★ 5/5

Google

The ease of comms in the portal, as well as the amazing customer support, particularly from the Sales progressor, Claire Wheeler, was second to none. Claire made sure that I was aware of progress throughout the whole process and called … More

Melissa · 5 April 2023

★★★★★ 5/5

Google

Shona was really helpful from start to finish with the whole process of buying my first house. Constantly kept me in the loop and made sure to offer updates whenever there was any. Cannot fault the service Shona provided! Thanks again

Demi · 5 May 2023

★★★★★ 5/5

Google

Excellent service, cannot believe how good Strike is at looking after us throughout the whole process of selling our property. We would definitely use them again, and we have already recommended them to our friends.

David · 2 October 2023

★★★★★ 5/5

Google

Leeson Baker was our sale progressor and supported us throughout the process by answering any queries and questions we had within a timely manner and providing regular updates and communications between all parties. Thank you Leeson and I would recommend Strike moving forward.

Ranjit · 4 February 2023

★★★★★ 5/5

Google

From beginning to end Strike have always kept me well informed and made the process of selling a house as easy as possible. Megan at Strike has been superb and always went the extra mile to make sure things went as smoothly as possible.

Jonathan · 31 December 2022

★★★★★ 5/5

Google

I will rate 5 stars to Strike Financial Services. I really appreciate the excellent services from Bhavini Shah and Janine Aves and for tremendous help. A very big thank you to Bhavini and Janine. I will always recommend them to anyone buying/selling the house.

Costance · 31 December 2022

★★★★★ 5/5

Google

Fantastic service by Strike. Michael Szabo was very prompt in getting me a mortgage at a good rate and very guick. I approaced Strike after L&C Mortgages wasting my time and saying 'no lender will provide that much based on your income'. … More

Shewan · 31 December 2022

★★★★★ 5/5

Google

I can highly recommend Strike at a difficult time and after issues with our first buyers Strike and the staff assigned to us were on hand to assist and push the process along even interviening when the Solicitors on both sides were … More

Alastair · 31 December 2022

★★★★★ 5/5

Google

The whole team at Strike were brilliant with my house sale, from the valuation to completion. I especially had great support from Leeson Baker who dealt with the progression of my house sale from start to finish. Leeson always replied to my … More

Geeta · 31 December 2022

★★★★★ 5/5

Google

I am very grateful to Lucy Harris of Strike's Sales Progression team for doing a tremendous job of shepherding my house sale. The quality of support she gave was higher than I would have expected from an online estate agency. Delays were … More

Eric · 31 December 2022

★★★★★ 4/5

Google

We foiund the whole process of selling wiht Strike to be efficient at al stages. Each Adviser was helpful and on hand to assist with any problems. these included Alex, who dealt with the valuation, Chris Bovey, who took over for the … More

Ian · 31 December 2022

★★★★★ 5/5

Google

Jody is an asset to strike, could not have asked for a better sales negotiater. He was always helpfull and answered sometimes up to 5-7 calls a day with almos immediate responses. Originally had a very bad experience with strike. But Jody … More

Noorul · 31 December 2022