Trusted Agent profile · Sudbury · Suffolk

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HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

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4.1 / 5

1,734

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

5/5

Google

Dharminder and Lizzie were a massive help throughout the process. Few hiccups securing a mortgage along the way (not the fault of Strike) and they both kept me informed and gave advice. Excellent for a free service and would recommend to all

Lewis · 31 December 2022

Agent replied · 31 December 2023

Hi Lewis, I’m so glad you had a great experience with Dharminder and Lizzie. We love … More

5/5

Google

Firstly a hugh extended massive thank you to Siobhan from start to finish. Impeccable service going above & beyond with the purchase of my sale. Purchasing a new home was stressful to say the least, Siobhan kept all situations professional … More

Teena · 31 December 2022

Agent replied · 31 December 2023

Hi Teena, I’m so glad you had a great experience with Siobhan. We love hearing from happy … More

5/5

Google

Strike were very professional throughout. Jody, who was my direct contact took great care of any issues and concerns that I had. Always answered my emails and called me back when needed. He definitely made the experience go much smoother … More

Flora · 31 December 2022

Agent replied · 31 December 2023

Hi Flora, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback … More

5/5

Google

Jody from Srike has been amazing through the whole process. Kept me always up to date and helped me throughout. Whenever I needed advice, he was always there to provide the best quality service . Its always appreciative when communication … More

Nizam · 31 December 2022

Agent replied · 31 December 2023

Hi Nizam, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah.

5/5

Google

We have just bought our first home and went with strike for mortgage advice. Cheryl and Megan were amazing! Constantly kept us updated on everything and went above and beyond easy to get hold of if we had any questions as well.

Lesley · 31 December 2022

Agent replied · 31 December 2023

Hi Lesley, I’m so glad you had a great experience with Cheryl and Megan. … More

5/5

Google

Mike and Toni from Strike were our mortgage broker for what turned out to be a difficult process because the chosen mortgage lender blundered on several occasions during the process which was quite frustrating and meant a lot of extra … More

Christof · 31 December 2022

Agent replied · 31 December 2023

Hi Christof, I’m so glad you had a great experience with Mike and Toni. We love hearing from … More

2/5

Google

I used free service to sell my property through Strike. I provided photographs, energy report etc and took viewing appointments myself. Property wasnt sold in 4 weeks, strike asked me to reduce the asking price. Property was sold on reduced … More

Abrar · 31 December 2022

Agent replied · 31 December 2023

Good morning Abrar, Thanks for getting in touch. I have responded to you via your review on … More

5/5

Google

Carol Shoba went above & beyond to make sure our exchange went through under really difficult circumstances. She was in contact with me almost everyday with updates and our was in regular contact with our solicitors. Appreciate all your help.

Melissa · 6 March 2023

Agent replied · 31 December 2023

Hi Melissa, I’m so glad you had a great experience with Carol. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

4/5

Google

Overall Strike were very proactive in finding a suitable mortgage based on my criteria and preferences. They were very informative when I was asking question about the various extras such as life insurance etc. Unfortunately their in-house … More

John · 5 April 2023

Agent replied · 31 December 2023

Hi John, Thank you so much for taking the time to share your thoughts. We're so glad to hear you enjoyed using Strike, but will be sure to take your feedback about our conveyancers on board. We know that listening to our customers is the … More

1/5

Google

Absolutely useless. They fail to tell you that they will only market your property for 6 months, which in this climate is a joke. I had 4 different account managers within the 6 months and none of them were any good, just pushing for it to be auctioned. Everytime I phoned they could never find my property. Paid for assisted viewings and a buyer just turned up at the house without my knowledge. Save yourself the stress and avoid.

Lou · 30 October 2023

Agent replied · 31 December 2023

Good morning Lou, thanks for getting in touch! I am sorry to hear you feel let down by the service. We want all of our customers, buyers and sellers, to have a great experience, however if this wasnt the case for you I can only apologise. With regards to our 6 month marketing period this is outlined in our terms and conditions. This is also something that we can extend as long as you are open to working with us to ensure your property is being advertised correctly in the current market. If you would like to speak with the team further on this, please get in touch on 0333 103 8390 or email info@strike.co.uk with the property address and your contact information. If there is anything else I can do to help, please let me know. All the best, Charlotte.

1/5

Google

Terrible service. My parents bought a house where the seller had instructed them to act for him. They sat on information provided by my parents and didn’t communicate it with their own seller and his lawyer even though they were aware of the fast timeline for the transaction. The seller even has to issue his own sale memorandum because they failed to do this and as a result of their delays my parents ended up paying more for the property. A classic story of ‘you get what you pay for’. Much better to instruct a proper estate agent who is better incentivised to move the transaction along proactively. I note Strike’s tactic of replying to these posts to give the appearance of addressing complaints but I can confirm that having emailed them they have not responded!

Charles · 30 September 2023

Agent replied · 31 December 2023

Good morning Charles, thanks for getting in touch. I am sorry to hear you feel let down by the service. We want all of our customer, buyers and sellers, to have a great experience however if this wasnt the case for your parents we can only apologise. If there is anything I can do to help please email info@strike.co.uk with some further information, including a property address. All the best, Charlotte.

1/5

Google

Was told by the sales rep the house would be up for sale until we sell it off take it off the market. Paid the £600 fee, only to find out today after 6 months, no longer on Right move or Strike, when querying this was told it’s only for 6 months, if we reduce the price we can continue with them or pay for another 6 months! Not impressed ! Should have made this clear when selling the product ! Would not recommend!

Zoe · 30 September 2023

Agent replied · 31 December 2023

Good morning Zoe, thanks for getting in touch. I am sorry to hear you feel let down by the service. The marketing period is outlined in our terms and conditions but I can only apologise if this wasn't made clear. Please be assured your feedback will be passed on. If there is anything else I can do to help, please let me know. All the best, Charlotte.

1/5

Google

Diabolical service from Laura Gimson which lost us our house purchase & thousands of pounds. Do not use under any circumstances - especially the 'Mortgage Advisor' Laura Gimson or indeed any of the appalling poor Strike team. We should have known from the very beginning that we were wrong to engage Strike after undergoing several extremely patronising, condescending and very pushy conservations with Miss Gimson. Her approach is borderline aggressive and incredibly inappropriate. We proceeded through naivety and desperation to secure our first home. She supplied what has since turned out to grossly inaccurate information and advice before then 'filing' our mortgage application. We then did not hear from her for over 4 weeks while assuming this was in hand and proceeded with getting a high end survey for the property at a cost of over £1200. She finally called late on a Friday evening saying that we needed to consider other mortgage lenders before stating this was her last call before going on maturnity leave. It took several further calls before we discovered that she had completely failed to actually file our mortgage application. The delay meant that the interest rate hikes kicked in, we had no mortgage application and could no longer afford the properly. It was essentially gross negligence and cost us not only a better mortgage rate than later possible, the loss of that purchase and £1200 on the survey. Only her colleague Kingsley - whom she had criticised on various calls - was able to help us understand the situation and offered alternative assistance. Needless to say, we went with other suppliers going forward and secured our first house. This kind of 'advisor' and indeed company should quite simply not be able to operate in the way they do. It severely negative people's lives and financial position. We should by all rights be provided with compensation for our survey (nevermind the loss of the purchase) and a direct personal apology from Laura Gimson. I doubt however that such a dubious, incompetent and unprofessional company would ever provide either. I look forward to seeing them eventually go into administration. Do yourself a massive favour and avoid Strike like the plague.

David · 30 September 2023

Agent replied · 31 December 2023

Good morning David, thanks for getting in touch. I am sorry to hear you feel let down by the service. I understand one of my colleagues has replied to you via another review site and one of the team will be in touch. If there is anything else I can do to help in the meantime please let me know. All the best, Charlotte.

5/5

Google

Strike were fast, response, clear and concise in their communications and good value for money. Hosted viewings worked well.

Lewis · 26 June 2024

Agent replied · 25 August 2024

Thank you for taking the time to review Lewis. We love hearing from happy customers. All the best, Charlotte

5/5

Google

Thank you so much Strike. I will certainly use your company again. The staff are so informative, very professional and always contactable. Many thanks to all the staff I have dealt with including, Shannon Wiggins, Lisa Karabas and Jaqueline Jessnitz.

Joy · 4 February 2023

Agent replied · 31 December 2023

Hi Joy, I’m so glad you had a great experience with us at Strike. We love hearing from happy customers, so we’ll be sure to pass your feedback along to Shannon, … More

4/5

Google

Really positive experience from listing to advertising and sale. The app. was really useful and great to take ownership of your advert and photo's. Lots of help and support from Percy in the sale of the property. Would recommend Strike.

Stacey · 4 February 2023

Agent replied · 31 December 2023

Thanks for taking the time to review us, Stacey. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! We’ll be sure to pass your feedback along to Percy. Thanks again, Aneeqah. … More

5/5

Google

Adam and his team are great. Efficient and responsive, and helped smooth out a couple of unexpected bumps. Adam is very knowledgeable, gave me considered guidance, and was a real pleasure to speak with. Would definitely recommend him and the team.

Rachel · 31 December 2022

Agent replied · 31 December 2023

Hi Rachel, I’m so glad you had a great experience with Adam. We love hearing from happy … More

4/5

Google

Whilst the purchase of my property has not been plane sailing in the slightest, and from my experience, I would advise not to use the solicitors recommended through strike, Claire Ingham has been really supportive and helpful throught the … More

Cassie-Jo · 31 December 2022

Agent replied · 31 December 2023

Hi Cassie-Jo, I’m so glad you had a great experience with Claire . We love hearing from happy … More

5/5

Google

Very happy with the service. Strike team is great. Milly Mbabazi is amazing, such a fantastic agent, always on track with our documents. The mortgage team is also incredible. Mike Szabo and Tony Jackson made the process smooth. They are incredible!

Aya · 31 December 2022

Agent replied · 31 December 2023

Hi Aya, I’m so glad you had a great experience with Milly, Mike and Tony. We love hearing from happy customers, so we’ll be sure to pass your feedback along! … More

4/5

Google

Purchased a property through Strike. The estate agents themselves were good, communication about viewings was great and being able to message the seller directly was very useful. Jody at Strike was very helpful and did a great job at … More

Marcus · 31 December 2022

Agent replied · 31 December 2023

Hi Marcus, Thank you so much for taking the time to share your thoughts. We're so glad to … More

5/5

Google

Strike sold my house with £0 commission. During the sale, I experienced different issues but the staff was very prompt and helpful all the time. Thank you Leeson Baker, thank you Mandy Hatch and thank you Oli Meekcomes. THANK YOU STRIKE.

Adrian · 31 December 2022

Agent replied · 31 December 2023

Thank you so much, Adrian! We love hearing from happy customers, so thanks for taking the time to reach out. Thanks again, … More

5/5

Google

My Strike mortgage broker Dharminder has been extremely helpful throughout the entire process of buying my first property. He has gone above and beyond throughout the whole process from finding me the best deal to giving great advice. He … More

Adam · 31 December 2022

Agent replied · 31 December 2023

Hi Adam, I’m so glad you had a great experience with Dharminder. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Jade.

5/5

Google

We cannot thank Melanie Flack enough for her support with our sale. Her cool voice of reason kept us sane and her efficiency and kindness meant we trusted her every step of the way. She is a credit to the organisation.

Annie · 31 December 2022

Agent replied · 31 December 2023

Hi Annie, I’m so glad you had a great experience with Melanie. We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah.

5/5

Google

Edward Voss was so professional in all our dealings. So everything went as smoothly as possible. Would recommend Strike to anyone else thinking of moving.

Kendo · 27 February 2024

Agent replied · 25 August 2024

Hi Kendo, I’m so glad you had a great experience with Edward. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Shona

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