HouseSimple Sudbury reviews

★★★★★ 1/5

Google

We had dozens of viewings booked on the first weekend of going live during the peak of sales after Covid , the properties were a few hours away from our base so we went for a more expensive package where they would show potential buyers around. But they managed to get to a total of zero viewings and still charged us without talking to buyers we were not able to sell the properties

J · 27 February 2024

★★★★★ 5/5

Google

An efficient process from start to finish. The customer service at each step of our sale was excellent, particularly Jacqui, our Sales Progressor. And the best part... we saved a fortune on estate agent fees. Would definitely recommend Strike!

Ricky · 4 February 2023

★★★★★ 5/5

Google

I cannot rate Louise highly enough, nothing was too much trouble and I was kept informed of events at every step of the way. Louise went over and above to ensure that our sale went smoothly. What a little star!

Jayne · 31 December 2022

★★★★★ 5/5

Google

Experienced Strike as a buyer. The Hub is really useful as it gives quick access to the Vendor to ask questions & check any queries. Advisor Melanie Flack was quick to respond & never seemed to have a day off.

Tracey · 31 December 2022

★★★★★ 5/5

Google

We are just waiting to complete on our purchase through Stike. We were assigned Leeson as our sales progression advisor. Leeson has been very thorough, answering our questions immediately and putting our minds to rest during the stresses … More

Ve · 31 December 2022

★★★★★ 1/5

Google

Poor is an understatement. Strike in this case did not act in the clients best interest. Complete nonsense. Avoid if you can. Otherwise, you most likely will regret it. Was eventually contacted by Strike who manipulated the vendor. … More

Gurdip · 31 December 2022

★★★★★ 5/5

Google

I have had a very good experience of moving home using Strike and would very much recommend using their services. My sales progressor Megan Hewitt has been particularly helpful, from when my buyer was first interested until completion. … More

Elizabeth · 31 December 2022

★★★★★ 5/5

Google

Very happy with the mortgage I was able to get with Strike. Everything was clearly explained throughout the entire process and they were quick to respond every step of the way, making things extremely easy for me. Thanks!

Ronan · 6 March 2023

★★★★★ 5/5

Google

Absolutely amazing customer service and communication. Handled everything in a timely manner and praise to LIBBY STEPHENS for communicating with the solicitors and sellers very effectively and progressing the sale in a very timely manner. Thank you Libby!

Ibrahim · 6 March 2023

★★★★★ 1/5

Google

Vendors beware! Be very careful with these 'Fee Free Agents'. Nothing in life is free! They take commission for mortgage advice and solicitor referrals and unfortunately I found out the hard way. I was a buyer. I didn't need any mortgage advice and I didn't need any solicitors advice (I was a cash buyer and have my own solicitor that I use regularly). I offered full asking price for the property, only to be told that they were struggling to get hold of the vendor. I then found out that the property was sold to a lower bidder, but because they needed a mortgage and solicitors, their bid was preferred by the Estate Agent and my offer was not even put forward to the . Not only did the vendor lose out on £££s, the sale took much longer via a mortgage and I lost out on the property. Totally Illegal!

Dean · 26 August 2023

★★★★★ 5/5

Google

This is the 2nd time that I purchase the property through strike but it is a totally different experience. The conveyancing serivce is particularly slow that took 6 months to get the whole process done. Nevertheless I am much appreciated on the sales progressing services from strike. The sales progressor Jody Swartling did an excellent job in taking care on the sale progress and kept helping me to chase things up. I am impressed on his fast response and deligent work.

Yeung · 26 August 2023

★★★★★ 2/5

Google

The actual process of selling the property was really easy, other than I ignored my Sales Negotiator price estimate and listed for £5k higher - and received an offer at this price. What lets Strike down however, is their affiliation with Premier Property Lawyers AKA Strike Conveyancing. The conveyancing was unnecessarily stressful, took days (sometimes weeks!) before receiving a response to an email, despite chasing. I couldn't work out if the employees there are understaffed, overworked, juniors or just plain incompetent. It took 7 months for them to sell my flat - with no chain! Just awful, and they are still lying to me with their account of what happened in their complaint responses. Strike - do yourself a favour and sever ties with this company before it impacts your reputation!

Karen · 26 August 2023

★★★★★ 5/5

Google

Completed the sale of an ex-rental property today and used Strikes free service - there was no pressure to take up the paid for services offered although these were explained to me. Just wanted to get the house on Rightmove & sold - the valuer visited the property at 11.00 am and provided a valuation and took the photos and by 5.30pm the same day the house was on Rightmove with viewings booked for the next day. The sale price was comparable with other houses offered for sale locally so it wasn't undervalued. The service was as good as or in some parts better than we have received from local agents and we didn't seem to miss anything (except the £1000+ which would have been charged from the sale proceeds we received today). Impressed that when I phoned to speak to someone if they were not available then a colleague would cheerfully take my call and deal with it rather than just passing on messages. To anyone unsure about a free service I would say if you really don't need the add-on services why pay for them? For a higher value property we would pay for the floorplan etc but in this instance it just was not needed.

MPY · 26 August 2023

★★★★★ 5/5

Google

Our house sold within a few weeks of going on the market. It took a while for the contracts to exchange. (I suppose that’s solicitors for you) but Jacqui Fulton, my sales progressor was absolutely brilliant, whenever there was any updates on the sale she contacted me by email and phone call and towards the end of the process she relentlessly chased up the buyers solicitor to get the sale pushed through and never failed to get back to my (many) enquiries ☺️

David · 26 August 2023

★★★★★ 5/5

Google

Strike conveyancing team were brilliant, very helpful and provided a quick response. The dashboard showing what was required and achieved was very helpful and efficient. Our side of it was quick. However the people involved in our chain were not in such a hurry to complete which cost us thousands. One piece of advice do not go with you heart when selling your property, put your business head on and do what is best for you. Keep your house on the market until the buyer has substantiated all of their funds properly to their solicitor. Never take anything at face value as you get lied to all the way down the line. Take the shortest chain available to you. In this day and age this should be a straight forward transaction with a checklist of what needs to be done. It is not rocket science and should not be that difficult.

Melissa · 26 August 2023

★★★★★ 2/5

Google

In terms of organising the viewing etc the estate agent was fine. However, once the sale was being progressed my sale progressor (JODY) wasn't particularly useful. Would advise that if you go with strike you will be the one who has to do most of the chasing etc if you want to get anything done - a number of times I would give Jody an update on what was going on to then receive and email from him with the update I just gave him...

Sebastian · 26 August 2023

★★★★★ 1/5

Google

Always chasing them on what's happening with the sale of the house, now can't sell the house due to being deaf as my mother does my calls, now need a solicitor to prove that I am deaf and can't do the calls that my mother does which now going to take a lot longer for the sale of the house to go through when been told can be sold and done and dusted within weeks..... I would not recommend this company!!! Being lied to. Discrimination big time. Please please avoid using their solicitor actually avoid using these BIG time!!!!

Michelle · 26 August 2023

★★★★★ 1/5

Google

Absolutely rubbish, messed us about, didn’t keep us updated on anything, bad communication between the professionals who were supposed to be dealing with us. We assumed everything was fine and moving smoothly from the last conversation we had, and we had done everything we were supposed to, then we received a phone call saying we could no longer afford the house we put our offer in for. Very disappointed and felt that we were just messed about and kept in the dark

Jade · 26 August 2023

★★★★★ 1/5

Google

I am a first time buyer and Strike have completely ruined and shattered my experience in buying a property. The seller had used Strike as the estate agent and since the beginning Strike have failed to keep me within the loop, communicate with myself and have failed to stay organised and on top of this. Firstly i was dealing with an estate agent Shannon who was absolutely terrible. They would respond weeks later and I didn’t know they left until a month passed and i still had no response. You would expect my case to be passed onto another agent without me having to ring up and request this. The in house solicitors the seller had used were absolutely horrible in communicating with my solicitor, by replying weeks later and also most recently, i had requested my funds to purchase the property this week as I thought everyone had agreed that it can happen by the end of this week, only to be told that the seller’s solicitors need another 2 weeks. This is a massive slap in the face for us as we’re also getting married in 2 weeks and this has caused us nothing but stress which i’ve had to take off 4 weeks sick leave from work because of the stress strike has caused me. I now do not know where my future stands and whether i will have a house after my wedding but 98% i will be pulling out. Absolute shambles, the estate agent i was dealing with tried their best but it seemed like they gave up as well with Strikes solicitors. The seller’s solicitors were also giving contradicting information to what the seller was giving me. We were initially given completion date of 18 June, then they changed to a date in July, and then 3 more dates in July and now told, no we need 2 more weeks. If you’re a first time buyer, avoid buying a house with them as an estate agent AND the sellers solicitor, and if you’re a seller, avoid too. Thank you for the stress and absolutely nothing else.

Ayesha · 26 August 2023

★★★★★ 5/5

Google

Strike were professional from that start of my sale to the end of my purchase. Keeping me updated at every opportunity, chasing outstanding enquiries and going above and beyond to keep or sale and purchase on track. A fantastic company who I’d have no hesitation recommending. THANK YOU.

Complete · 31 December 2021

★★★★★ 5/5

Google

I've recently sold a property with Strike - a smooth and modern experience, better than any old-fashioned estate agent and vastly cheaper. Thanks to Michael Lee, Craig Johnson & especially Mae Lake for getting it over the line!

Chris · 4 February 2023

★★★★★ 5/5

Google

Strike has been great so far in helping me with the buying process. I’m still at the early stages now but the team is friendly and approachable, so I’m sure they’ll be able to get me through it all.

Kit · 31 December 2022

★★★★★ 5/5

Google

I spoke to Alicia this morning with regards to some concerns that I had over conveyancing. Alicia listened intently, was very polite and approached the situation superbly, understanding the position of both parties. She recognised that the … More

Caroline · 31 December 2022

★★★★★ 5/5

Google

Adam and team could not have been better.. I am a first time buyer and had a lot of questions. He always responded promptly and with accurate information and genuine advice (which I am discovering is not … More

Charlotte · 31 December 2022