HouseSimple Sudbury reviews

★★★★★ 5/5

Google

Strike have been very helpful and supportive with the sale of my house. I would like to thank especially Mae Lake for keeping me updated with the sale, she has been very supportive, Thanks Mae.

MARTIN · 6 March 2023

★★★★★ 1/5

Google

As a buyer of a property through strike I wouldn’t recommend. At offer stage Daniel was always on holiday/lunch/unavailable. When he called back he promised to call the next day. Never did. He was behind the pace and could never get hold of … More

Harriet · 31 December 2021

★★★★★ 1/5

Google

It saddens me to have to give a company just 1 star but the service we received from Strike was appalling. We were buying a property from someone using Strike to sell it. Strike ruined what should have been an exciting home buying … More

Sarah · 31 December 2021

★★★★★ 5/5

Google

Lucy in the Sales team is an absolute asset to Strike. She is patient, persistent, consistent, helpful, friendly and an was ann absolute pleasure to help assist with the sale of my house. Thanks Again

Mairi · 4 February 2023

★★★★★ 5/5

Google

We were transferred onto Mae Lake once we had sold our house STC, she has been brilliant. Excellent communication, friendly and so knowledgable. It’s made the process of moving far less stressful - thanks Mae.

Louise · 4 February 2023

★★★★★ 5/5

Google

My mortgage advisor Jenna Palfreeman and her assistant Toni were very prompt on dealing with the mortgage application. Thanks for their help we’ve obtained the best deal, a lot better than our own bank’s. … More

Wenqin · 31 December 2022

★★★★★ 5/5

Google

Milli Lake, Strike Sales Progressor has been an absolute star. She is a true asset to the Strike team and I would like to thank her for all her hard work and support throughout the process.

Carley · 31 December 2022

★★★★★ 5/5

Google

Shannon Wiggins has been superb! I have been kept informed every step of the way and have felt supported. Shannon is an asset to the company and would definitely go through Strike again for my agent.

Isaac · 31 December 2022

★★★★★ 5/5

Google

Bought a house through Strike and they were very helpful in providing updates throughout the service. Mae Lake was my personal contact who was friendly and professional throughout. Thanks!

Emma · 3 August 2023

★★★★★ 5/5

Google

Always so helpful. Had a slightly unusual request in relation to a property purpose through strike. Prince went above me beyond in resolving my request seeking guidance and assistance when required. … More

Gavin · 5 April 2023

★★★★★ 5/5

Google

Ioni has been an absolute star and has made the whole process of applying for the mortgage so easy and straightforward. Everything has been dealt with so efficiently and we have received such a friendly service. Ioni has been on hand to … More

Lauren · 31 December 2021

★★★★★ 5/5

Google

Great service, always able to answer any questions as soon as they could and kept us well informed throughout the whole process. A huge thank you to Nelson Nzama, John McLachlan and Caroline Heath

Ammara · 4 February 2023

★★★★★ 5/5

Google

On behalf of myself and my partner Paul Kay I would like to thank Strike for selling my house for free!! They were all very helpful, particularly Shona Rooney who was great. Thanks you!

Jane · 4 February 2023

★★★★★ 5/5

Google

From start to finish Strike have been helpful, professional and supportive. They have been on hand to answer any questions and kept both myself and the buyer informed of any developments. I highly recommend Strike.

Katy · 31 December 2022

★★★★★ 5/5

Google

Wow! I’m really impressed. Pearl has been excellent. Not only has she been available and chased up every enquiry that I’ve had but answered so fast! Even into the evening. Thank you , thank you.

Sharon · 31 December 2022

★★★★★ 5/5

Google

Leeson Baker is an absolute dream, he was constantly keeping us updated and escalating where he could to progress the sale. He is a credit to Strike and they are very lucky to have him.

Stuart · 31 December 2022

★★★★★ 5/5

Google

We have used Strike to sell our residence for FREE. Whole process didn't cost us a penny comparing to other Estate agents. I will recommend their service to all I know. Thanks Rebecca and Jade.

Martin · 31 December 2022

★★★★★ 5/5

Google

Strike have been very helpful every step of the way. Jacqui Felton was our sales progressor and she was on the ball whenever called upon. I'll always recommend them if an estate agent is required.

Yigit · 31 December 2022

★★★★★ 5/5

Google

Thank you to Melanie Flack at Strike for all your help and support all the way through the sale of my property a completely free service. I cannot recommend you more! … More

Karen · 6 March 2023

★★★★★ 5/5

Google

I’ve had some difficulties purchasing a house through strike, but Jenny and the team have always tried their best to chase things on both sides and made the experience less stressful. … More

Alan · 6 March 2023

★★★★★ 5/5

Google

I was very apprehensive finding a solicitor etc as this was my first time buying. Strike was recommended by the estate agents as the seller was also using strike throughout. From the get go, everything was explained and i felt comfortable … More

Lauren · 31 December 2021

★★★★★ 1/5

Google

If I could give less than 1 star then I would. We originally advertised when Strike was House Simple and then with only 2 days notice they changed the name. We were sold a pipe dream from the beginning, all sounded so great, "we will sell your house for free whether it takes 2 weeks, 2 years etc." Absolutely brilliant we thought, so we decided to take out the additional packages of hosted viewings and professional photography with premium listing. The photographs were taken within a few days and we was ready to go live but had to delay due to the first lockdown being introduced. Once the lockdown was relaxed we had to contact them to go live as they didn't bother contacting us. We also had to write our own narrative as they only did a very brief 4 lines of non-descript text. The house was advertised through the usual channels and we had a handful of viewings but nothing concrete. Communicating with our rep was a constant source of frustration, the only number you get is a switchboard, every time I rung I had to leave message after message to be contacted back only to never receive a call back. This is were is starts to unfold, 5 months into being advertised, we were left a voicemail from a member of the team to say we need to drop our price to sell and that they wouldn't be marketing us in 30 days. Thought it was a bit strange so I rang the team, having to go through the woeful switch board service only to have to leave a message to be contacted back, did not receive a call back until I rang again and pestered. Although we paid to advertise professionally, they was going to cease advertising us on any channels, even their own website unless we paid to extend. This was not explained at any part of the process and the salesman stated they'd market us for as long as it takes as stated above. The only time limit we was told was on the hosted viewings which was 6 months. They desperately wanted us to drop the price but we'd already dropped it 3 times to drum up interest during a global pandemic! I lodged a complaint during this call stating how they'd lied and "sold us up the river with a pipe dream". A week or so later we had another viewing request, luckily this went well and we had an offer come through. This is were it gets even more frustrating, communication with the woeful switchboard was just horrendous, could never get through to who we wanted to speak to and would never get a call back. And we wasn't alone in this, our buyer had exactly the same experience, in the end we dealt directly with our buyer as it was just unbearable. Once we accepted our offer, it was displayed as legitimate through the online account, we decided to place an offer on another house. The estate agent for the new house rang Strike to verify that we were in a legitimate position, they eventually got through only to get someone completely unconnected to our sale to say our buyer were not in a viable position which they actually was. Our offer was rejected and the house sold to someone else, back to square one! We stopped all correspondence with Strike as we were just passed from pillar to post, never having a direct contact number with anyone who was supposedly dealing with our sale. We communicated directly with the buyer and through our solicitors which was far easier. Strike actually updated us via email the day before completion (having had no contact for a week or 2) to say we are completing on that date even though we'd already exchanged contracts, absolutely hilarious. We wish we'd never used this awful, deceitful service and just used a high street agent who you can actually communicate with

Marc · 27 December 2020

★★★★★ 5/5

Google

The process of buying a house hasn't exactly been a straight forward one for me due to many factors but Kirsty and Allie at Strike were always on hand to guide me and today I finally completed on my purchase. They were extremely responsive to any queries I had, answering any and all matter of questions I posed as a first time buyer, and I felt they were really dedicated in ensuring I got the best deal possible in the midst of a global pandemic. Cannot fault them in anyway, absolute super stars and I will have no hesitation in using their services again in the future.

Jodie · 28 November 2020

★★★★★ 5/5

Google

I was a first-time buyer, and the agents from Housesimple/Strike made the whole process really easy and straightforward for me. Apart from suggesting the best solicitors and explaining the steps I had to undertake to buy the property, they also offered mortgage advice which resulted in getting the best possible deal on the market, free of charge and without any additional stress related to the arduous process of bank interviews to obtain the agreement in principle and money. I was very happy with the process as a whole, and 4.5 months later I became a homeowner!

Aggie · 18 November 2020